457 Deferred Compensation Pre-Retirement SeminarThis seminar is ideal for those contemplating retiring in 1-3 years. This workshop will include the following: An overview of the plan features of a 457 plan including withdrawal options, catch-up provisions, deferring final payouts, investment information and planning for retirement. This course is conducted by ICMA-RC Licensed Retirement Plans Specialist & Qualified Retirement Advisors.
457 Pre-Retirement PlanningFull!This course will help you prepare for the ultimate vacation, Retirement. This class will cover the various withdrawal options available within a 457 Deferred Compensation Plan, how to maximize your retirement plan utilizing the catch-up provisions and provide an overview of the 457 Deferred Compensation. Ideal for employees planning to retire within 3 months to 2 years. Conducted by ICMA-RC licensed Retirement Plans Specialists.
7 Deadly Sins of Team CollaborationNew!INTENDED FOR: Managers and Supervisors. DESCRIPTION: Providing County services is all about team collaboration. Yet even though team collaboration is at the heart of nearly everything we do on the job, sometimes it seems like it's nearly impossible to make it work. Here are the seven deadly sins that tend to block team collaboration in our organizations, and what you can do about them. INSTRUCTOR: Debra Carpenter
ASH KickersCancelled!If you’re ready to quit smoking, this 6-week program can offer you a step-by-step process to quit for good. Ash Kickers Quit Smoking Classes is based on the Breathe California’s successful Ash Kickers Quit Smoking Program. The first 2 sessions are part of the preparation stage where participants lay the foundation for success. Session 3 is the official Quit Day when you take action and quit with the group. In sessions 4-6, participants are provided with the skills and support to stay smoke free. Each session includes lecture, group discussion and skills practice. All of the activities are intended to help you gain control over your behavior and enjoy the benefits of better health. Presented by Lynnette Imus, Employee Wellness Department.
Accomplishing More with LessFull!This workshop deals with today's most pressing issues in the workplace, covering topics relating to managing time, managing priorities, managing interruptions, managing e-mail, calendar, and to-do lists, as well as organizing electronic and paper documents, and most importantly being invigorated and re-energized in the workplace and elsewhere. Topics include: Managing Interruptions, Managing E-mail; Managing Priorities & Results; Organizing and Filing Information; Enhancing Daily Workflow and an Action Plan.Join us in this workshop and experience the transformation. If you want to make breakthroughs, respond, instead of react to today's demanding work environment, and establish sustainable practices that will help you effectively manage the information overload and get outstanding results, this workshop is for you! Instructor: Pierre Khawand
Accomplishing More with LessFull!This workshop deals with today's most pressing issues in the workplace, covering topics relating to managing time, managing priorities, managing interruptions, managing e-mail, calendar, and to-do lists, as well as organizing electronic and paper documents, and most importantly being invigorated and re-energized in the workplace and elsewhere. Topics include: Managing Interruptions, Managing E-mail; Managing Priorities & Results; Organizing and Filing Information; Enhancing Daily Workflow and an Action Plan.Join us in this workshop and experience the transformation. If you want to make breakthroughs, respond, instead of react to today's demanding work environment, and establish sustainable practices that will help you effectively manage the information overload and get outstanding results, this workshop is for you! Instructor: Pierre Khawand
Addiction Basics: What Non-Specialists Need to KnowThe disease of addiction is not always recognizable in someone’s life. Because people often hide (or attempt to) hide a problem with alcohol or other drugs, it is important to understand the disease of addiction and its manifestations. This class is designed for those working with addicts and alcoholics in settings other than chemical dependency treatment programs. It is aimed at the non-specialist who works with or interacts with the substance-abusing population and wishes to understand the context within which these issues are addressed today.This training will describe briefly the historical trends in substance abuse treatment, provide an overview of the disease concept, current research findings on chemical dependency, and equip participants to better interact with and support persons affected by substance abuse and addiction.PRESENTER:Amy Brinkman, MA, MPH, CADCII has worked in the field of substance abuse/addiction since 1986, and for the Department of Alcohol and Drug Services (DADS) and its contractors for 18 years. She has been a counselor, educator, program developer and manager in many types of addiction treatment programs. She currently is the Director of the DADS Learning Institute and a Prevention Specialist for DADS Children, Family and Community .Continuing Education Units (CEUs) can be provided FREE to attendees certified/licensed by BBS, BRN, CAADAC, CADDTP, CAADE. More information can be provided to attendees as needed.
Am I on the Right Track for Retirement?This seminar encourages public employees to begin retirement planning by setting goals and measuring how they can be met. It discusses basic retirement income sources such as pensions and Social Security. It suggests strategies to use to meet goals, particularly saving and investing in retirement plans. Presented by an ICMA RC Certified Financial Planner.
Am I on the Right Track for Retirement?This seminar encourages public employees to begin retirement planning by setting goals and measuring how they can be met. It discusses basic retirement income sources such as pensions and Social Security. It suggests strategies to use to meet goals, particularly saving and investing in retirement plans. Presented by an ICMA RC Certified Financial Planner.
An Introduction to Process ImprovementFull!Process improvement is the standard tool for improving operations, and yet most process improvement efforts fall short of expectations. Too often we try to redesign work processes without attending to the organizational culture. And the sophistication of Six Sigma, Lean, BPM and other process improvement formats can lull us into thinking that all you need is to pick the right tool and just follow the instructions. Successful process improvement (at any level) requires an appreciation of the basic concepts even more than mastering the tool kit. And you can use those concepts to better understand and manage work even if you never start a formal process improvement effort.This course is for anyone who manages or supervises work and wants to improve the productivity, accuracy, quality, or enjoyment of that work. It is also appropriate for someone who works in a major work process (service delivery, project management, hardware upgrades, software development, etc.) and wants to shape the discussion of how to do it better and faster.This course is offered through ESA Employee Development.
Applying for County Jobs: Put Your Best Foot ForwardFull!Intended for: This course is designed for employees who are interested in applying for new opportunities with the County. This course will also benefit employees that have been impacted by layoffs and will have to leave their current positions. Description: Tired of having your application rejected when you know you can do the job? We have sure fire tips on what Human Resources and Hiring Authorities look for when they review your application. Learning Objectives: We will show you how easy it is to create an online job application and show you how to customize your application each time you apply for jobs. Instructors: Martha Bravo Perrault and Paula Mogliolo
Are You Ready for Retirement? (ICMA-RC)New!If you’re within a few years of retirement, you are probably wondering if you’re truly ready. We’ll help you figure out what retirement will actually mean to you, how to avoid being blindsided by unexpected expenses, and how you can replace that paycheck! Seminar presented by ICMA-RC’s Certified Financial Planner.
Are You Ready for Retirement? (ICMA-RC)New!If you’re within a few years of retirement, you are probably wondering if you’re truly ready. We’ll help you figure out what retirement will actually mean to you, how to avoid being blindsided by unexpected expenses, and how you can replace that paycheck! Seminar presented by ICMA-RC’s Certified Financial Planner.
Assertive Communication SkillsFull!INTENDED FOR: Employees needing to be assertiveness skillsDESCRIPTION: In this course, you will learn practical assertiveness skills and techniques that can be applied to everyday situations. Role-playing and exercises are included that will reinforce techniques for communicating assertive messages. Emphasis will be placed on the essential elements of assertive behavior. You will practice handling communication challenges with confidence and self-esteem.LEARNING OUTCOMES: understand the difference between assertive, aggressive and non-assertive approaches; discuss the value of using I statements over You statements; and use assertive techniques to identify what you want and how to go after it.INSTRUCTOR: Michelle Carroll
Assertive Communication SkillsFull!INTENDED FOR: Employees needing to be assertiveness skillsDESCRIPTION: In this course, you will learn practical assertiveness skills and techniques that can be applied to everyday situations. Role-playing and exercises are included that will reinforce techniques for communicating assertive messages. Emphasis will be placed on the essential elements of assertive behavior. You will practice handling communication challenges with confidence and self-esteem.LEARNING OUTCOMES: understand the difference between assertive, aggressive and non-assertive approaches; discuss the value of using I statements over You statements; and use assertive techniques to identify what you want and how to go after it.INSTRUCTOR: Michelle Carroll
Assertive Communication SkillsFull!INTENDED FOR: Employees needing to be assertiveness skillsDESCRIPTION: In this course, you will learn practical assertiveness skills and techniques that can be applied to everyday situations. Role-playing and exercises are included that will reinforce techniques for communicating assertive messages. Emphasis will be placed on the essential elements of assertive behavior. You will practice handling communication challenges with confidence and self-esteem.LEARNING OUTCOMES: understand the difference between assertive, aggressive and non-assertive approaches; discuss the value of using I statements over You statements; and use assertive techniques to identify what you want and how to go after it.INSTRUCTOR: Michelle Carroll
Avoiding and Fixing Common Writing MistakesFull!How well or badly you write communicates your professionalism to your reader. When you make a mistake of grammar, punctuation or sentence structure, you lose credibility with the reader. This workshop helps you recognize and correct common writing mistakes so everything you write is always polished and professional. The workshop covers the following topics: Noun/pronoun agreement, subject/verb agreement, commas, parallel construction, apostrophes for possession and contractions, sentence structure and commonly misused words. Instructor: Patricia Haddock
Back HealthMost back injuries can be prevented by choosing healthy back habits. This class will explain the anatomy of the back and how the back handles the pressure we place on it on a daily basis. Learn ways to reduce the chance of back injury through various techniques and back exercises. Presented by Lynnette Imus, Employee Wellness Program.
Be Heart Smart: Prevention of Heart DiseaseCancelled!Be Heart Smart! The basics of coronary artery disease prevention presented exploring the factors that may help to reduce the risks of disease. Emphasis will be on wellness and lifestyle factors. Presented by Corina Longoria-Vera, MPH, Employee Wellness Program
Be Smoke FreeIf you're ready to quit smoking, this 6 week program can offer you a step by step process to quit for good. Be Smoke Free is based on the American Lung Association's successful Freedom From Smoking® program. The first 2 sessions are part of the preparation stage where participants lay the foundation for success. Session 3 is the official Quit Day when you take action and quit with the group. In sessions 4 thru 6, participants are provided with the skills and support to stay smoke free. Each session includes lectures, group discussions and skills practice. All of the activities are intended to help you gain control over your behavior and enjoy the benefits of better health. Instructor: Phuong Nguyen
Breakthrough Goal SettingFull!DESCRIPTION: Goals provide a sense of purpose as well as a reason to strive for meaningful results. This class will help you define goals and set measurable objectives to achieve them, whether the goal is one you have set for yourself or one that is assigned to you. Discover how to handle obstacles that may stand in your way and how visualizing your goals can turn your mind into your biggest motivational tool. INTENDED FOR: Any one interested in learning how to become more effective at setting and reaching goals RESULTS: More meaningful results when setting goals and navigating through obstacles LEARNING OBJECTIVES: Understand the meanings of the terms mission, goals and objectives Explore management/individual negotiations in setting goals Discover how to reach goals Learn ways to translate theory into practice INSTRUCTOR: Ed Calonje
Breakthrough Goal SettingDESCRIPTION: Goals provide a sense of purpose as well as a reason to strive for meaningful results. This class will help you define goals and set measurable objectives to achieve them, whether the goal is one you have set for yourself or one that is assigned to you. Discover how to handle obstacles that may stand in your way and how visualizing your goals can turn your mind into your biggest motivational tool. INTENDED FOR: Any one interested in learning how to become more effective at setting and reaching goals RESULTS: More meaningful results when setting goals and navigating through obstacles LEARNING OBJECTIVES: Understand the meanings of the terms mission, goals and objectives Explore management/individual negotiations in setting goals Discover how to reach goals Learn ways to translate theory into practice INSTRUCTOR: Ed Calonje
Business Writing EssentialsFull!This workshop provides tips, tools and techniques to make business writing easier, faster and more efficient. The workshop includes checklists, worksheets and templates that can be used immediately to improve business writing. You will produce more effective business documents that are clear, concise and correct. Clear Business Writing: Cut through writing obstacles, set and achieve writing goals, organize content logically, choose the right format Concise Business Writing: Edit and revise to achieve the desired result with the fewest number of words and least effort Correct Business Writing: Ensure accurate grammar, punctuation and spelling Instructor: Patricia Haddock. Recommendation: This a starter course for the Skillful Business Writing certificate program.
Business Writing EssentialsThis workshop provides tips, tools and techniques to make business writing easier, faster and more efficient. The workshop includes checklists, worksheets and templates that can be used immediately to improve business writing. You will produce more effective business documents that are clear, concise and correct. Clear Business Writing: Cut through writing obstacles, set and achieve writing goals, organize content logically, choose the right format Concise Business Writing: Edit and revise to achieve the desired result with the fewest number of words and least effort Correct Business Writing: Ensure accurate grammar, punctuation and spelling Instructor: Patricia Haddock. Recommendation: This a starter course for the Skillful Business Writing certificate program.
Cholesterol and Your Heart, Part 1Emphasizes the dangers of plaque build-up, what risk factors lead to a heart attack, LDL (bad) vs. HDL (good), exercise, basic nutrition, the role of medications, discusses good vs. bad fats, changing recipes, decision-making at restaurants, and reading labels on food products. Presented by Kaiser Permanente.
Cholesterol and Your Heart, Part 2Part 2 continues to emphasize the dangers of plaque build-up, what risk factors lead to a heart attack, LDL (bad) vs. HDL (good), exercise, basic nutrition, the role of medications, discusses good vs. bad fats, changing recipes, decision-making at restaurants, and reading labels on food products. Presented by Kaiser Permanente. (Prerequisite Cholesterol and Your Heart Part 1)
Collaboration in ActionNew!Collaborating effectively with others is a multi-faceted challenge. It requires people skills, process skills, as well as technology know-how. In this workshop, we will focus on the people and process aspects to give you some breakthrough insights and practical tips and techniques that can take your collaboration skills to the next level. In addition, we will provide you with an overview of the most popular collaboration technologies. This workshop uses visual thinking and interactive group exercises to engage participants and create sustainable learning and skill development. This will help you work more effectively with your team as well as with other parts of your organization and beyond.
Communicating Clearly in WritingFull!Communicating the meaning of written communication, such as emails, letters, reports, or documentation, is an important factor in its effectiveness. Whether your written communication is to disseminate information, make a request, document a procedure or present an executive summary, your goal should be a communication that is easily understood. This course helps you get the results you intend by correctly structuring written communication and using simple formatting techniques to easily get across the purpose and key information associated with the communication. The workshop covers ‘Writing for your reader’; ‘The differences between informing, explaining, instructing and persuading in writing’; ‘How to organize information for long and short documents’; ‘The best way to organize email to get quick responses’; ‘Creating the right tone for the right result’; ‘Constructing different business documents such as executive reports, short and long proposals, policies and procedures.’ Instructor: Patricia Haddock
Communicating in Challenging SituationsFull!Using the DiSC profile, students will learn concepts to describe workplace styles, identify communication styles and recognize their own and others strengths and weaknesses. They will be able to identify adjustments and strategies for communicating in challenging situations. They will create an action plan to address changes and next steps. Instructor: Dianne Faieta
Communication EssentialsFull!Effective communication is vital for success in every level of the organizational structure. The ability to effectively communicate with individuals of all levels and across various sub-cultures requires confidence that can be achieved by learning to adopt assertive behaviors. Communication Essentials is a 3 day course that covers what assertive behavior is and the role it plays when delivering effective communication. This course will also cover key communication skills such as listening, giving feedback, and exploring their use when dealing with difficult situations. Recommendation: This is a starter course for the Effective Communicator Certificate program.
Communication EssentialsEffective communication is vital for success in every level of the organizational structure. The ability to effectively communicate with individuals of all levels and across various sub-cultures requires confidence that can be achieved by learning to adopt assertive behaviors. Communication Essentials is a 3 day course that covers what assertive behavior is and the role it plays when delivering effective communication. This course will also cover key communication skills such as listening, giving feedback, and exploring their use when dealing with difficult situations. Recommendation: This is a starter course for the Effective Communicator Certificate program.
Communication and InfluenceFull!Whether you are managing projects, teams or processes, clarity of purpose and delivery and the ability to influence others are critical skills that help you accomplish goals. Communicating includes creating an environment that fosters clear and open discussion, describing the benefits of the outcomes and asking for what you need. Influence includes seeking and taking advantage of opportunities, helping others, and assessing your sources of influence. Instructor: Elaine Fukuhara Schilling
Conflict Skills TrainingFull!Conflict is normal between every two persons. Sometimes we disagree, sometimes we misunderstand each other, sometimes we want different things. We learned ways of dealing with conflict in our families. We snap back, argue, confront, get silent or withdraw, compete, or use sarcasm or putdowns. In this class, we will learn how conflicts develop and practice ways to, \"lower the temperature\" and improve our chances of getting what we want. Dealing with conflict skillfully is essential for being effective at work and a way to improve all of our relationships.
Conflict Skills TrainingConflict is normal between every two persons. Sometimes we disagree, sometimes we misunderstand each other, sometimes we want different things. We learned ways of dealing with conflict in our families. We snap back, argue, confront, get silent or withdraw, compete, or use sarcasm or putdowns. In this class, we will learn how conflicts develop and practice ways to, \"lower the temperature\" and improve our chances of getting what we want. Dealing with conflict skillfully is essential for being effective at work and a way to improve all of our relationships.
Conflict Skills TrainingFull!Conflict is normal between every two persons. Sometimes we disagree, sometimes we misunderstand each other, sometimes we want different things. We learned ways of dealing with conflict in our families. We snap back, argue, confront, get silent or withdraw, compete, or use sarcasm or putdowns. In this class, we will learn how conflicts develop and practice ways to, \"lower the temperature\" and improve our chances of getting what we want. Dealing with conflict skillfully is essential for being effective at work and a way to improve all of our relationships.
Conflict Skills TrainingConflict is normal between every two persons. Sometimes we disagree, sometimes we misunderstand each other, sometimes we want different things. We learned ways of dealing with conflict in our families. We snap back, argue, confront, get silent or withdraw, compete, or use sarcasm or putdowns. In this class, we will learn how conflicts develop and practice ways to, \"lower the temperature\" and improve our chances of getting what we want. Dealing with conflict skillfully is essential for being effective at work and a way to improve all of our relationships.
Conflict Skills Training for Managers and Supervisors: Better Working Relationships and Better ResultsFull!In this class, you'll learn (or remember) how to turn conflict -- which is a normal part of life -- into better results and lower stress. You can resort to discipline, but there is a lot you can and should do first. Often, having the right conversation with the right person can solve the problem. Instructor: Bill Lamb
Conflict Skills Training for Managers and Supervisors: Better Working Relationships and Better ResultsIn this class, you'll learn (or remember) how to turn conflict -- which is a normal part of life -- into better results and lower stress. You can resort to discipline, but there is a lot you can and should do first. Often, having the right conversation with the right person can solve the problem. Instructor: Bill Lamb
Conflict Skills Training for Managers and Supervisors: Better Working Relationships and Better ResultsIn this class, you'll learn (or remember) how to turn conflict -- which is a normal part of life -- into better results and lower stress. You can resort to discipline, but there is a lot you can and should do first. Often, having the right conversation with the right person can solve the problem. Instructor: Bill Lamb
Coping with Grief and Loss: Moving through loss in your life...Letting go!Full!We all have experienced losses in our lives. One of the most challenging losses is the loss of a loved one due to death, divorce or break up. There are different ways of mourning a loss and there is no one right or one wrong way. However, sometimes you may feel stuck or find the grieving process overwhelming. If you have experienced a significant loss recently or in the past, this workshop is for you. Learn about the normal stages of grief and loss, explore and discuss your individual experience of grief and improve your coping skills. Note: Class participants are expected to attend both 1.5 hour sessions.
Coping with Grief and Loss: Moving through loss in your life...Letting go!We all have experienced losses in our lives. One of the most challenging losses is the loss of a loved one due to death, divorce or break up. There are different ways of mourning a loss and there is no one right or one wrong way. However, sometimes you may feel stuck or find the grieving process overwhelming. If you have experienced a significant loss recently or in the past, this workshop is for you. Learn about the normal stages of grief and loss, explore and discuss your individual experience of grief and improve your coping skills. Note: Class participants are expected to attend both 1.5 hour sessions.
Coping with Grief and Loss: Moving through loss in your life...Letting go!Full!We all have experienced losses in our lives. One of the most challenging losses is the loss of a loved one due to death, divorce or break up. There are different ways of mourning a loss and there is no one right or one wrong way. However, sometimes you may feel stuck or find the grieving process overwhelming. If you have experienced a significant loss recently or in the past, this workshop is for you. Learn about the normal stages of grief and loss, explore and discuss your individual experience of grief and improve your coping skills. Note: Class participants are expected to attend both 1.5 hour sessions.
Customer Service EssentialsNew!Customer satisfaction is what public or private organizations strive for when serving their customers. Yet in all too many cases, this level of service is not easily achieved. Customer Service Essentials is a 3 day course which explores the psychology behind customer satisfaction, and instructs participants on a practical way to measure and achieve it. This course also covers techniques for dealing with difficult customers and healing customer relations. Instructor: Ed Calonje Recommendation: This a starter course for the Customer Service Advantage certificate program.
DASH (Dietary Approaches to Stop Hypertension) DietNew!DASH Diet is an eating plan to help to lower blood pressure. In this seminar, we will discuss sodium intake, and other aspects of eating habits that impact blood pressure. Presented by Kaiser Permanente.
DSW Personal PreparednessThe Disaster Service Worker/Personal Preparation Workshop is designed to help all County employees know more about their role in emergency response and recovery. This workshop will also provide valuable information about how to prepare yourself and your family for a disaster.
DSW Personal PreparednessThe Disaster Service Worker/Personal Preparation Workshop is designed to help all County employees know more about their role in emergency response and recovery. This workshop will also provide valuable information about how to prepare yourself and your family for a disaster.
Dealing With Difficult PeopleFull!When someone doesn't change their position on an issue, are they being difficult or firm? Labeling people doesn't help us deal with the behavior or the situation. In this interactive class you will be able to identify strategies that you can try in various situations. By using your own situations, you will look at four different perspectives for dealing with difficult people: personal style, conflict mode, \"I\" messages and \"You\" messages, and other language strategies for identifying and dealing with difficult situations. Instructor: Tara Martin Milius
Decision Making and Problem SolvingINTENDED FOR: Employees having difficulty with making decisionsDESCRIPTION: Using assessment for left/right hemisphere brain function (Ann McGee-Cooper), individuals will identify personal dominance and practice left/right hemisphere techniques to generate ideas. Small groups determine best application for following decision making styles: minimal response, directive, consultative, democratic, consensus. Apply group process skills in decision making simulation. Individuals use Mind Tools “How Good Are You at Solving Problems?” assessment to identify areas of strength aswell as development areasLEARNING OUTCOMES: Identify different decision making approaches; Practice using left/right brain hemisphere techniques to generate ideas; Determine best application for 5 decision making stylesINSTRUCTOR: Dianne Faieta
Deliver Customer Service in Everything You WriteNew!Prerequisite: Customer Service Essentials Most customer communications today are electronic or print. This workshop explains how to use these media to deliver the high-quality customer service previously provided by phone or in person. This workshop teaches you how to identify the personal CARE factors to include in everything you write, use the right tone to create the right response, understand and apply business etiquette & deliver bad news the right way. Instructor: Patricia Haddock
Designing Great TrainingNew!INTENDED FOR: Anyone county-wide who designs training , whether it is computer, leadership, technical or a combination. Both online and face-to-face training will be addressed. DESCRIPTION: This is a lab, so bring your current training projects, and especially those you are just starting. We will review training design (Instructional Design, or ISD) at a high level, then break into small groups to give you powerful design tools, tips and techniques for great design. Please note this lab is not about facilitation, but rather about putting together online and face to face training that creates changed behavior back on the job. BUSINESS RESULTS: Greater transfer of learning back on the job for the same training buck. LEARNING OBJECTIVES: The components of effective training design, measuring your training, tools and techniques for training design. REQUIRED: All participants must bring at least one training project to work on INSTRUCTOR: Debra Carpenter
Designing Great TrainingINTENDED FOR: Anyone county-wide who designs training , whether it is computer, leadership, technical or a combination. Both online and face-to-face training will be addressed. DESCRIPTION: This is a lab, so bring your current training projects, and especially those you are just starting. We will review training design (Instructional Design, or ISD) at a high level, then break into small groups to give you powerful design tools, tips and techniques for great design. Please note this lab is not about facilitation, but rather about putting together online and face to face training that creates changed behavior back on the job. BUSINESS RESULTS: Greater transfer of learning back on the job for the same training buck. LEARNING OBJECTIVES: The components of effective training design, measuring your training, tools and techniques for training design. REQUIRED: All participants must bring at least one training project to work on INSTRUCTOR: Debra Carpenter
Developing as a ProfessionalNew!Knowing your job is an important step in getting ahead at work, but being good at your job may not be enough. People must recognize you as a professional; someone who is technically proficient, who can communicate effectively, who interacts well with others and who takes the time to develop long-term, mutually beneficial relationships. Learn how to showcase your abilities and develop new ones that enhance your reputation as a professional who gets things done.This workshop teaches how to create a personal definition of what it means to be thought of as a professional; understand how your job contributes to both your reputation and the organizations; hone communication skills to get results & learn how to develop and maintain good professional relationships with coworkers and customers. Instructor: Patricia Haddock
Diabetes Basics Part 1Full! The first of a two-part program highlights ways to control blood glucose through nutrition, exercise, stress management, features practice in how to read labels, calculate portion sizes, monitor intake of simple and complex carbohydrates. Identifies the sources of beneficial fiber. Presented by Kaiser Permanente.
Diabetes Basics Part 2Full!The second part of this program continues to highlight ways to control blood glucose through nutrition, exercise, stress management, features practice in how to read labels, calculate portion sizes, monitor intake of simple and complex carbohydrates. Identifies the sources of beneficial fiber. Presented by Kaiser Permanente. (Prerequisite Diabetes Basics Part 1)
Diabetes Self ManagementFull!Diabetes can lead to serious complications and premature death, but people with diabetes can take steps to control the disease and lower the risk of complications. This introductory course is designed to help participants understand what diabetes is and the important role self-care plays in diabetes management. Topics covered: blood sugar monitoring, dealing with symptoms of diabetes, meal planning, physical activity, preventing or delaying complications, and foot care. Gain the knowledge and skills you need to set goals and make choices for better health. Presented by Phuong Nguyen, Employee Wellness Program.
Diabetes Self ManagementDiabetes can lead to serious complications and premature death, but people with diabetes can take steps to control the disease and lower the risk of complications. This introductory course is designed to help participants understand what diabetes is and the important role self-care plays in diabetes management. Topics covered: blood sugar monitoring, dealing with symptoms of diabetes, meal planning, physical activity, preventing or delaying complications, and foot care. Gain the knowledge and skills you need to set goals and make choices for better health. Presented by Phuong Nguyen, Employee Wellness Program.
Disability Awareness and Sensitivity: Understanding People with Physical, Mobility, Sensory, and Cognitive DisabilitiesNew!The workshop is designed to give managers, supervisors and clinicians in substance abuse treatment and recovery programs insight into the daily challenges faced by those who live with physical, sensory, cognitive or mobility disabilities. The workshop will also help those working in the substance abuse treatment field to look beyond the individual's disability and consider their individual needs and issues on a case-by-case basis. Participants will also be provided with an overview of disability accessibility laws, including: Section 504 of the Civil Rights Act of 1964; the Americans With Disabilities Act of 1990; and California Code of Regulations Title 24, The California Building Standards Code. Presented by Davic Abramson, MPA, CAS1
Discovering Your Strengths and Putting Them to WorkNew!What is strength? Something that you are good at and enjoy doing. This course focuses upon identifying your strengths and learning strategies for how to apply these strengths more at work. Instructor: Kathleen Sexton
Diversity in the WorkplaceLearning about differences is a lifelong process that begins with learning about ourselves. This workshop is a facilitated process in which participants explore what divides us in our society and the process of conditioning that we all go through and how that affects us in dealing with each other. Every employee must attend a Level I Workshop. Note: All participants must be on time for all Diversity Classes. Any participant arriving after the beginning of the class will need to register for a future class.
Diversity in the WorkplaceFull!Learning about differences is a lifelong process that begins with learning about ourselves. This workshop is a facilitated process in which participants explore what divides us in our society and the process of conditioning that we all go through and how that affects us in dealing with each other. Every employee must attend a Level I Workshop. Note: All participants must be on time for all Diversity Classes. Any participant arriving after the beginning of the class will need to register for a future class.
Diversity in the WorkplaceLearning about differences is a lifelong process that begins with learning about ourselves. This workshop is a facilitated process in which participants explore what divides us in our society and the process of conditioning that we all go through and how that affects us in dealing with each other. Every employee must attend a Level I Workshop. Note: All participants must be on time for all Diversity Classes. Any participant arriving after the beginning of the class will need to register for a future class.
Diversity in the WorkplaceLearning about differences is a lifelong process that begins with learning about ourselves. This workshop is a facilitated process in which participants explore what divides us in our society and the process of conditioning that we all go through and how that affects us in dealing with each other. Every employee must attend a Level I Workshop. Note: All participants must be on time for all Diversity Classes. Any participant arriving after the beginning of the class will need to register for a future class.
Diversity in the WorkplaceCancelled!Learning about differences is a lifelong process that begins with learning about ourselves. This workshop is a facilitated process in which participants explore what divides us in our society and the process of conditioning that we all go through and how that affects us in dealing with each other. Every employee must attend a Level I Workshop. Note: All participants must be on time for all Diversity Classes. Any participant arriving after the beginning of the class will need to register for a future class.
Diversity in the WorkplaceLearning about differences is a lifelong process that begins with learning about ourselves. This workshop is a facilitated process in which participants explore what divides us in our society and the process of conditioning that we all go through and how that affects us in dealing with each other. Every employee must attend a Level I Workshop. Note: All participants must be on time for all Diversity Classes. Any participant arriving after the beginning of the class will need to register for a future class.
Diversity in the WorkplaceLearning about differences is a lifelong process that begins with learning about ourselves. This workshop is a facilitated process in which participants explore what divides us in our society and the process of conditioning that we all go through and how that affects us in dealing with each other. Every employee must attend a Level I Workshop. Note: All participants must be on time for all Diversity Classes. Any participant arriving after the beginning of the class will need to register for a future class.
Diversity in the WorkplaceLearning about differences is a lifelong process that begins with learning about ourselves. This workshop is a facilitated process in which participants explore what divides us in our society and the process of conditioning that we all go through and how that affects us in dealing with each other. Every employee must attend a Level I Workshop. Note: All participants must be on time for all Diversity Classes. Any participant arriving after the beginning of the class will need to register for a future class.
Editing and ProofreadingFull!INTENDED FOR: Anyone who is responsible for writing business documents.DESCRIPTION: Good business writers appreciate the importance of editing to create concise, focused documents. Learn how to edit documents for clarity and impact and practice proofreading skills to correct spelling, grammar and usage errors. INSTRUCTOR: Patricia Haddock
Editing and ProofreadingFull!INTENDED FOR: Anyone who is responsible for writing business documents.DESCRIPTION: Good business writers appreciate the importance of editing to create concise, focused documents. Learn how to edit documents for clarity and impact and practice proofreading skills to correct spelling, grammar and usage errors. INSTRUCTOR: Patricia Haddock
Effective Business E-mail WritingFull!INTENDED FOR: All business professionals who write e-mail on the job and who want to achieve outstanding results DESCRIPTION: The workshop teaches you how to jump-start your writing, write attention-grabbing subject lines so your e-mails get opened, plan and organize content so you get the results you want (without two or three e-mails to clarify), and edit for more polish and pizzazz. INSTRUCTOR: Lynda McDaniel
Effective Business E-mail WritingNew!INTENDED FOR: All business professionals who write e-mail on the job and who want to achieve outstanding results DESCRIPTION: The workshop teaches you how to jump-start your writing, write attention-grabbing subject lines so your e-mails get opened, plan and organize content so you get the results you want (without two or three e-mails to clarify), and edit for more polish and pizzazz. INSTRUCTOR: Lynda McDaniel
Effective Business E-mail WritingFull!INTENDED FOR: All business professionals who write e-mail on the job and who want to achieve outstanding results DESCRIPTION: The workshop teaches you how to jump-start your writing, write attention-grabbing subject lines so your e-mails get opened, plan and organize content so you get the results you want (without two or three e-mails to clarify), and edit for more polish and pizzazz. INSTRUCTOR: Lynda McDaniel
Effective Business WritingFull!This workshop explains how business writers create successful materials and provides a process for planning and writing documents that get results. Learn how to:-Determine content before writing-Focus on reader benefits-Write more easily and confidently-Apply journalistic solutions to business writing problems-Revise for clarity and understanding-Identify and correct wordiness Instructor: Patricia Haddock
Effectively Managing the Layoff Process for Your DepartmentFull!Intended for: This course is designed to help managers and supervisors understand the 4 stages of the layoff process and how to effectively manage these stages in their organization. Learning Objectives: Specific topics covered include:1. Having successful notification conversations with your employees. 2. Managing the time in-between layoff notifications and the effective date with your team. 3. Review of all the tasks to coordinate as well as communications to manage by the manager, employee and HR in the Off-Boarding and reassignments processes. 4. Discussion on rebuilding your team after a layoff; a quick overview of best practices for effectively managing change, increasing staff morale, and clarifying team member’s roles and responsibilities given staffing changes. Instructors: Kathleen Sexton, Helen Dolan and Joanne Cox
Emotional IntelligenceFull!Research has demonstrated that people who excel in emotional intelligence skills achieve not only superior results but also have higher levels of personal fulfillment and increased well-being. The level of emotional intelligence determines to a great extent the environment in which balanced, mature emotions and behaviors can exist in the organizational setting. Discover the elements of emotional intelligence and ways to enhance them in this interactive workshop. INSTRUCTOR: Elaine Schilling
Emotional IntelligenceFull!Research has demonstrated that people who excel in emotional intelligence skills achieve not only superior results but also have higher levels of personal fulfillment and increased well-being. The level of emotional intelligence determines to a great extent the environment in which balanced, mature emotions and behaviors can exist in the organizational setting. Discover the elements of emotional intelligence and ways to enhance them in this interactive workshop. INSTRUCTOR: Elaine Schilling
Emotional IntelligenceFull!Research has demonstrated that people who excel in emotional intelligence skills achieve not only superior results but also have higher levels of personal fulfillment and increased well-being. The level of emotional intelligence determines to a great extent the environment in which balanced, mature emotions and behaviors can exist in the organizational setting. Discover the elements of emotional intelligence and ways to enhance them in this interactive workshop. INSTRUCTOR: Elaine Schilling
Event PlanningCancelled!Events come in all sizes and shapes. The Event Planning workshop will show participants what questions need to be asked before they can even begin to plan the event. Participants will then learn how to make tradeoffs with budgets, how to find resources and how to deal with timelines to maximize the success of the event. The course is intended for County employees tasked with planning events. Provided by ESA Employee Development.
Fight FatigueNew!Tired & sleepy at work? Become more productive and healthy by learning how to fight fatigue. Discover key elements of a well-rounded fatigue management plan in order to improve overall health and well-being, and reduce the chances of accidents and injuries. Presented by Lynnette Imus, Employee Wellness Program.
Fit for LifeNew!The benefits of regular physical activity impact every aspect of your daily life. Exercise helps with ease of movement, builds strong muscles, improves your posture, makes your joints more stable, decreases chronic pain and leads to better sleep patterns and emotional well-being. Includes sample exercises for the workplace. Presented by Health Net.
Generating Income in Retirement: Introducing the IncomeAdvantage FundAre you concerned about the income stream that your investment will generate in retirement? We make available a variety of investment options to help you. And now we introduce a new retirement income solution: the VantageTrust Retirement IncomeAdvantage Fund. Presented by ICMA-RCs Certified Financial Planner.
Generating Income in Retirement: Introducing the IncomeAdvantage FundAre you concerned about the income stream that your investment will generate in retirement? We make available a variety of investment options to help you. And now we introduce a new retirement income solution: the VantageTrust Retirement IncomeAdvantage Fund. Presented by ICMA-RCs Certified Financial Planner.
Get Moving!New!This class highlights the benefits of physical activity, developing an exercise plan, overcoming barriers and staying motivated. Presented by Kaiser Permanente.
Health and Well Being: Part 1New!This course covers taking the steps toward better overall health. A holistic approach to overall well-being by looking at health in terms of safety, health monitoring, basic disease prevention and spiritual and/or social well-being. Presented by Corina Longoria-Vera, MPH, Employee Wellness Program
Healthy Eating for Healthy LivingNew!Learn how to choose the types of foods that improve your health and avoid the types of foods that raise your risk for illnesses such as heart disease, cancer, and diabetes. Includes reading nutrition labels, eating on the run and the benefits of exercise. Presented by Health Net.
Healthy Eating for Healthy LivingLearn how to choose the types of foods that improve your health and avoid the types of foods that raise your risk for illnesses such as heart disease, cancer, and diabetes. Includes reading nutrition labels, eating on the run and the benefits of exercise. Presented by Health Net.
Healthy HolidayCancelled!Are you ready for the holidays? Learn about holiday stress busters, Seasonal Affective Disorder (SAD), and the holiday blues. Includes meal planning and strategies for the holiday buffet, gift-giving and avoiding holiday debt, and tips for keeping New Year’s resolutions. Presented by Health Net.
Healthy Pregnancy and BeyondNew!Have the healthiest pregnancy possible! This class addresses key topics including: nutrition, physical activity, preparing for a healthy labor & delivery, and the health advantages of breastfeeding. Learn how to care for yourself, manage stress, and balance work during & after pregnancy. Presented by Phuong Nguyen, Employee Wellness Program
How to Beat StressStress in the workplace is not uncommon, but it is a greater threat to employee health and well-being than ever before. This class will provide coping strategies that can be powerful weapons in reducing the negative effects of stress in everyday life. Presented by Lynnette Imus, Employee Wellness Program.
How to Beat StressStress in the workplace is not uncommon, but it is a greater threat to employee health and well-being than ever before. This class will provide coping strategies that can be powerful weapons in reducing the negative effects of stress in everyday life. Presented by Lynnette Imus, Employee Wellness Program.
How to Master Your Time in 12 Key AreasNew!In this course you will learn about your time management behavior using the Time Mastery Profile®. This informative and effective assessment tool will help you identify your strengths and opportunities for improvement. Some of the categories you will evaluate include interruptions, meetings, priorities, planning and procrastination. You can expect to gain knowledge that will increase your productivity and effectiveness.
ICMA-RC'S Managing Your Money WorkshopFull!You work hard for your money. Actively managing it includes finding ways to maximize every penny you earn. By the end of this workshop, you will have practiced skills to help you identify your financial goals and design a budget which are critical steps to successful money management.
ICS/SEMS/NIMS TrainingFull!This class is focused on mandatory training for \"all public employees who may be tasked, directed or called upon for an emergency.\" Course includes an overview of the Incident Command System (ICS) which is the required disaster response system, the California Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS). Questions? Call Cindy Stewart at 408-808-7800 or cindy.stewart@oes.sccgov.org
ICS/SEMS/NIMS TrainingFull!This class is focused on mandatory training for \"all public employees who may be tasked, directed or called upon for an emergency.\" Course includes an overview of the Incident Command System (ICS) which is the required disaster response system, the California Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS). Questions? Call Cindy Stewart at 408-808-7800 or cindy.stewart@oes.sccgov.org
ICS/SEMS/NIMS TrainingThis class is focused on mandatory training for \"all public employees who may be tasked, directed or called upon for an emergency.\" Course includes an overview of the Incident Command System (ICS) which is the required disaster response system, the California Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS). Questions? Call Cindy Stewart at 408-808-7800 or cindy.stewart@oes.sccgov.org
ICS/SEMS/NIMS TrainingThis class is focused on mandatory training for \"all public employees who may be tasked, directed or called upon for an emergency.\" Course includes an overview of the Incident Command System (ICS) which is the required disaster response system, the California Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS). Questions? Call Cindy Stewart at 408-808-7800 or cindy.stewart@oes.sccgov.org
ICS/SEMS/NIMS TrainingThis class is focused on mandatory training for \"all public employees who may be tasked, directed or called upon for an emergency.\" Course includes an overview of the Incident Command System (ICS) which is the required disaster response system, the California Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS). Questions? Call Cindy Stewart at 408-808-7800 or cindy.stewart@oes.sccgov.org
ICS/SEMS/NIMS TrainingThis class is focused on mandatory training for \"all public employees who may be tasked, directed or called upon for an emergency.\" Course includes an overview of the Incident Command System (ICS) which is the required disaster response system, the California Standardized Emergency Management System (SEMS) and the National Incident Management System (NIMS). Questions? Call Cindy Stewart at 408-808-7800 or cindy.stewart@oes.sccgov.org
Improving Business CommunicationCancelled!Have important business conversations coming up? Trying to figure out why a recent conversation went south? This half-day workshop is designed to help you improve your business conversations through preparing focused messages and adapting to your listener. During this session you will plan for an upcoming conversation or analyze a “do over.” This workshop is intended for Santa Clara County employees wanting to be more targeted and efficient when communicating at work. Provided by ESA Employee Development.
Information Session with EDD, NOVA & Work2FutureNew!Intended for: Employees impacted by County layoffs Description: An information session where you will learn about career transition services available to job seekers, at no cost, in Silicon Valley through NOVA and Work2Futures One Stop Career Centers. Also a representative from the Employment Development Department will be providing some basic information about the Unemployment Insurance (UI) Program. Learning Outcomes: Who should file a claim? When do you file a claim? How much does it pay? What do you need to have in order to file? How do you file a claim? What happens after you file a claim?
Inter-Cultural CommunicationNew!In this highly interactive workshop. participants will explore culture, methods of communication, and strategies for communicating more effectively. They will learn how to develop sensitivity to differences and effectively communication across cultures. Learning Objectives Build self awareness to understand how stereotypes and biases are developed and the reasons for your own perspectives. Understand how to develop cultural sensitivity and respect in the workplace. Employ effective cross cultural communications with internal and external customers. Avoid culturally insensitive language and behaviors. Instructor: Anthony Ramsey
Intercultural CommunicationNew! In this highly interactive workshop participants will explore culture, methods of communication, and strategies for communicating more effectively. They will learn how to develop sensitivity to differences and effectively communicate across cultures. This course is intended for all levels of County employees. Provided by ESA Employee Development.
Interviewing Skills StrategiesFull!This 3 hour course focuses on effective interviewing skills including interview prep work, effectively handling difficult interview questions, and how to best present yourself in the interview process. There will be an opportunity to role play interviewing questions in class. Instructor: Kathleen Sexton
Interviewing Skills StrategiesFull!This 3 hour course focuses on effective interviewing skills including interview prep work, effectively handling difficult interview questions, and how to best present yourself in the interview process. There will be an opportunity to role play interviewing questions in class. Instructor: Kathleen Sexton
Introduction to MeditationNew!Introduction to Meditation provides instruction on body posture and breath awareness, the two most important aspects of meditation practice. Presented by Kaiser Permanente.
Investing for a Lifetime WorkshopNew!This workshop is designed to help you assess your current portfolio and make any necessary changes based upon your needs and personal risk tolerance. Presented by ICMA-RCs Certified Financial Planner
Investing for a Lifetime WorkshopNew!This workshop is designed to help you assess your current portfolio and make any necessary changes based upon your needs and personal risk tolerance. Presented by ICMA-RCs Certified Financial Planner
Know Your NumbersHealth screenings and testing make it possible for common diseases to be detected, prevented and/or treated. Learn where cholesterol, blood pressure, waist circumference and glucose levels should be and what you can do to reach healthy levels. Presented by Health Net.
Know Your NumbersNew!Health screenings and testing make it possible for common diseases to be detected, prevented and/or treated. Learn where cholesterol, blood pressure, waist circumference and glucose levels should be and what you can do to reach healthy levels. Presented by Health Net.
Listening SkillsFull!Good communication depends on both effective speakers and effective listeners. Discover ways to increase your listening skills using the Personal Listening Profile. Learn to listen with clarity, focus and attention for successful communication. Developing positive and effective listening approaches is an active-not a passive-process in which listeners share the responsibility for successful communications with speakers. Listen to learn and learn to listen. Instructor: Ed Calonje
Making Healthier Choices: Fat and Fast FoodNew!Fat comes in a variety of packages; some are more harmful than others. In addition to watching your total fat intake, you should also pay attention to the type of fat you take in. Learn fat vocabulary including saturated fats, trans fat, polyunsaturated fats, and monounsaturated fats. Find out how much exercise is required to burn off your favorite foods. Includes tips for healthy eating out and on the run. Presented by Health Net.
Making Healthier Choices: Fat and Fast FoodFat comes in a variety of packages; some are more harmful than others. In addition to watching your total fat intake, you should also pay attention to the type of fat you take in. Learn fat vocabulary including saturated fats, trans fat, polyunsaturated fats, and monounsaturated fats. Find out how much exercise is required to burn off your favorite foods. Includes tips for healthy eating out and on the run. Presented by Health Net.
Managed Accounts in Your Santa Clara County Deferred Compensation Retirement PlansManaged Accounts provides ongoing, unbiased professional investment management that is customized to participants personal and financial situations. Such a service could be beneficial to many investors – especially those who lack the time, interest, or proper temperament to make investment decisions or follow an investment plan – but only after considering its costs, suitability and limitations. Presented by ICMA-RCs Certified Financial Planner.
Managed Accounts in Your Santa Clara County Deferred Compensation Retirement PlansManaged Accounts provides ongoing, unbiased professional investment management that is customized to participants personal and financial situations. Such a service could be beneficial to many investors – especially those who lack the time, interest, or proper temperament to make investment decisions or follow an investment plan – but only after considering its costs, suitability and limitations. Presented by ICMA-RCs Certified Financial Planner.
Managed Accounts in Your Santa Clara County Deferred Compensation Retirement PlansManaged Accounts provides ongoing, unbiased professional investment management that is customized to participants personal and financial situations. Such a service could be beneficial to many investors – especially those who lack the time, interest, or proper temperament to make investment decisions or follow an investment plan – but only after considering its costs, suitability and limitations. Presented by ICMA-RCs Certified Financial Planner.
Managed Accounts in Your Santa Clara County Deferred Compensation Retirement PlansManaged Accounts provides ongoing, unbiased professional investment management that is customized to participants personal and financial situations. Such a service could be beneficial to many investors – especially those who lack the time, interest, or proper temperament to make investment decisions or follow an investment plan – but only after considering its costs, suitability and limitations. Presented by ICMA-RCs Certified Financial Planner.
Managing High Blood PressureMeasuring your blood pressure gives your doctor a peek into the workings of your circulatory system. A high number means that your heart is working overtime to pump blood through your body and can result in a weaker heart muscle and potential health issues down the road. Includes the DASH diet, the benefits of exercise and managing stress, and medication compliance. Presented by Health Net.
Managing Multiple PrioritiesFull!INTENDED FOR: Anyone constantly juggling priorities – not only yours but those of others around you. DESCRIPTION: Are you ready to make some changes in how you manage your projects and work tasks? If so, join us to explore a number of approaches and techniques that can help you manage multiple priorities. LEARNING OUTCOMES: The ability to diagnose the dilemma, revisit your guiding priorities, identify your biggest time robbers to achieve your desired outcome and balance.INSTRUCTOR: Elaine Schilling
Managing Multiple PrioritiesINTENDED FOR: Anyone constantly juggling priorities – not only yours but those of others around you. DESCRIPTION: Are you ready to make some changes in how you manage your projects and work tasks? If so, join us to explore a number of approaches and techniques that can help you manage multiple priorities. LEARNING OUTCOMES: The ability to diagnose the dilemma, revisit your guiding priorities, identify your biggest time robbers to achieve your desired outcome and balance.INSTRUCTOR: Elaine Schilling
Managing Your MoneyYou work hard for your money. Actively managing it includes finding ways to maximize every penny you earn. By the end of this workshop, you will have practiced skills to help you identify your financial goals and design a budget which are critical steps to successful money management.
Managing Your MoneyYou work hard for your money. Actively managing it includes finding ways to maximize every penny you earn. By the end of this workshop, you will have practiced skills to help you identify your financial goals and design a budget which are critical steps to successful money management.
Managing in the Era of Budget Reductions: A Peer Dialog for County ManagersNew!INTENDED FOR: All county managers and leaders who are facing complex decisions, process changes or team changes and need to talk though: Best use of resources, Accomplishing goals with less staff, Which products, services or other work to cut or reduce, Ideas and opportunities in the new landscape. DESCRIPTION: Come with your toughest questions, best thinking and new ideas about managing the Countys business today. Participants will generate your own agenda, work in small groups of your choice and present your strategies and ideas at the end of the session. This is a chance to discuss, share, teach and learn from other leaders here at the County. All the tools, ideas and best practices will be shared at (site) for all County managers, supervisors and personnel to use freely. BUSINESS RELULTS: You will leave with new tools for process improvement, team building strategic planning and managing ambiguity and change. These in turn will help you plan resources, budget and time for best delivery of County services and products. INSTRUCTOR: Debra Carpenter
Menopause: Women's Health in Mid-LifeNew!Explore the basics of menopause from physical, emotional and social changes with an emphasis on wellness. Presented by Corina Longoria-Vera, MPH, Employee Wellness Program
Menopause: Women's Health in Mid-LifeExplore the basics of menopause from physical, emotional and social changes with an emphasis on wellness. Presented by Corina Longoria-Vera, MPH, Employee Wellness Program
Microsoft Access 2007, Level 1Full!Learn how to use this powerful and award-winning database to store, locate, print, and automate access to just about any type of important information. This course covers basic commands and features including designing databases; creating & working with tables, select queries, forms; creating & enhancing reports; and importing and exporting objects.
Microsoft Access 2007, Level 1Full!Learn how to use this powerful and award-winning database to store, locate, print, and automate access to just about any type of important information. This course covers basic commands and features including designing databases; creating & working with tables, select queries, forms; creating & enhancing reports; and importing and exporting objects.
Microsoft Access 2007, Level 1Full!Learn how to use this powerful and award-winning database to store, locate, print, and automate access to just about any type of important information. This course covers basic commands and features including designing databases; creating & working with tables, select queries, forms; creating & enhancing reports; and importing and exporting objects.
Microsoft Access 2007, Level 1Learn how to use this powerful and award-winning database to store, locate, print, and automate access to just about any type of important information. This course covers basic commands and features including designing databases; creating & working with tables, select queries, forms; creating & enhancing reports; and importing and exporting objects.
Microsoft Access 2007, Level 1Full!Learn how to use this powerful and award-winning database to store, locate, print, and automate access to just about any type of important information. This course covers basic commands and features including designing databases; creating & working with tables, select queries, forms; creating & enhancing reports; and importing and exporting objects.
Microsoft Access 2007, Level 1Learn how to use this powerful and award-winning database to store, locate, print, and automate access to just about any type of important information. This course covers basic commands and features including designing databases; creating & working with tables, select queries, forms; creating & enhancing reports; and importing and exporting objects.
Microsoft Access 2007, Level 1Full!Learn how to use this powerful and award-winning database to store, locate, print, and automate access to just about any type of important information. This course covers basic commands and features including designing databases; creating & working with tables, select queries, forms; creating & enhancing reports; and importing and exporting objects.
Microsoft Access 2007, Level 2Full!Learn how to build a fully automated database management system; creating relational databases, working with related tables, defining data entry rules; using advanced query features; creating advanced queries; enhancing forms; using advanced report features; creating charts.
Microsoft Access 2007, Level 2Full!Learn how to build a fully automated database management system; creating relational databases, working with related tables, defining data entry rules; using advanced query features; creating advanced queries; enhancing forms; using advanced report features; creating charts.
Microsoft Access 2007, Level 2Learn how to build a fully automated database management system; creating relational databases, working with related tables, defining data entry rules; using advanced query features; creating advanced queries; enhancing forms; using advanced report features; creating charts.
Microsoft Access 2007, Level 2Learn how to build a fully automated database management system; creating relational databases, working with related tables, defining data entry rules; using advanced query features; creating advanced queries; enhancing forms; using advanced report features; creating charts.
Microsoft Access 2007, Level 2Learn how to build a fully automated database management system; creating relational databases, working with related tables, defining data entry rules; using advanced query features; creating advanced queries; enhancing forms; using advanced report features; creating charts.
Microsoft Access 2007, Level 2Learn how to build a fully automated database management system; creating relational databases, working with related tables, defining data entry rules; using advanced query features; creating advanced queries; enhancing forms; using advanced report features; creating charts.
Microsoft Access 2007, Level 2Full!Learn how to build a fully automated database management system; creating relational databases, working with related tables, defining data entry rules; using advanced query features; creating advanced queries; enhancing forms; using advanced report features; creating charts.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 1Full!This class is designed for the beginning Excel user; no previous experience with Excel is needed. Participants will learn to create worksheets and to enter and format numbers and text. The class covers basic Excel functions and formulas, simple charts, and printing reports from Excel.
Microsoft Excel 2007, Level 2This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2Full!This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2Full!This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2Full!This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2Full!This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2Full!This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2Full!This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2Full!This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Excel 2007, Level 2Full!This class is designed for people who are familiar with Excel who need to go beyond the basics. Participants will learn to create and use complex formulas, define and name tables and ranges, and to link multiple worksheets and workbooks to each other. The class covers grouping datasets, subtotaling and showing and hiding detail data in grouped datasets.
Microsoft Outlook 2007, Level 1Full!Become familiar with Outlook's mail and calendar features. In Mail, learn how to create and read mail, prepare and set special mail features, handle file attachments, and manage mailbox folders. In Calendar, learn to schedule and modify appointments, create and modify recurring appointments, and plan and modify meetings.
Microsoft Outlook 2007, Level 1Become familiar with Outlook's mail and calendar features. In Mail, learn how to create and read mail, prepare and set special mail features, handle file attachments, and manage mailbox folders. In Calendar, learn to schedule and modify appointments, create and modify recurring appointments, and plan and modify meetings.
Microsoft Outlook 2007, Level 1Become familiar with Outlook's mail and calendar features. In Mail, learn how to create and read mail, prepare and set special mail features, handle file attachments, and manage mailbox folders. In Calendar, learn to schedule and modify appointments, create and modify recurring appointments, and plan and modify meetings.
Microsoft Outlook 2007, Level 2Full! Become familiar with the higher level skills in Outlook. Learn how to automate email, customize Outlook, use advanced email functions, and use advanced calendaring functions. Also, learn how to manage tasks, manage contacts, and work with journaling.
Microsoft Outlook 2007, Level 2 Become familiar with the higher level skills in Outlook. Learn how to automate email, customize Outlook, use advanced email functions, and use advanced calendaring functions. Also, learn how to manage tasks, manage contacts, and work with journaling.
Microsoft Outlook 2007, Level 2Full! Become familiar with the higher level skills in Outlook. Learn how to automate email, customize Outlook, use advanced email functions, and use advanced calendaring functions. Also, learn how to manage tasks, manage contacts, and work with journaling.
Microsoft PowerPoint 2007, Level 1Full!Learn how to create a polished and professional presentation with this robust software tool. This \"basic training\" workshop covers exploring the PowerPoint environment; building a new presentation; formatting and proofing; using the drawing tools; working with Wordart and clip art; using tables and charts; enhancing a presentation.
Microsoft PowerPoint 2007, Level 1Full!Learn how to create a polished and professional presentation with this robust software tool. This \"basic training\" workshop covers exploring the PowerPoint environment; building a new presentation; formatting and proofing; using the drawing tools; working with Wordart and clip art; using tables and charts; enhancing a presentation.
Microsoft PowerPoint 2007, Level 1Full!Learn how to create a polished and professional presentation with this robust software tool. This \"basic training\" workshop covers exploring the PowerPoint environment; building a new presentation; formatting and proofing; using the drawing tools; working with Wordart and clip art; using tables and charts; enhancing a presentation.
Microsoft PowerPoint 2007, Level 1Learn how to create a polished and professional presentation with this robust software tool. This \"basic training\" workshop covers exploring the PowerPoint environment; building a new presentation; formatting and proofing; using the drawing tools; working with Wordart and clip art; using tables and charts; enhancing a presentation.
Microsoft PowerPoint 2007, Level 1Learn how to create a polished and professional presentation with this robust software tool. This \"basic training\" workshop covers exploring the PowerPoint environment; building a new presentation; formatting and proofing; using the drawing tools; working with Wordart and clip art; using tables and charts; enhancing a presentation.
Microsoft PowerPoint 2007, Level 2Learn how to create a polished and professional presentation with this robust software tool. This \"basic training\" workshop covers exploring the PowerPoint environment; building a new presentation; formatting and proofing; using the drawing tools; working with Wordart and clip art; using tables and charts; enhancing a presentation.
Microsoft PowerPoint 2007, Level 2Learn how to create a polished and professional presentation with this robust software tool. This \"basic training\" workshop covers exploring the PowerPoint environment; building a new presentation; formatting and proofing; using the drawing tools; working with Wordart and clip art; using tables and charts; enhancing a presentation.
Microsoft PowerPoint 2007, Level 2Learn how to create a polished and professional presentation with this robust software tool. This \"basic training\" workshop covers exploring the PowerPoint environment; building a new presentation; formatting and proofing; using the drawing tools; working with Wordart and clip art; using tables and charts; enhancing a presentation.
Microsoft PowerPoint 2007, Level 2Cancelled!Learn how to create a polished and professional presentation with this robust software tool. This \"basic training\" workshop covers exploring the PowerPoint environment; building a new presentation; formatting and proofing; using the drawing tools; working with Wordart and clip art; using tables and charts; enhancing a presentation.
Microsoft Word 2007, Level 1Full!Learn to generate professionally rendered documents. This class will teach you to create, edit, format, save, and print documents and tables; control page layout and appearance using headers and footers, margins, and page orientation; use proofing tools including spelling and grammar checks, using the thesaurus; web features including saving and opening a document as a web page, inserting a hyperlink in a document, and sending word documents via email.
Microsoft Word 2007, Level 1Full!Learn to generate professionally rendered documents. This class will teach you to create, edit, format, save, and print documents and tables; control page layout and appearance using headers and footers, margins, and page orientation; use proofing tools including spelling and grammar checks, using the thesaurus; web features including saving and opening a document as a web page, inserting a hyperlink in a document, and sending word documents via email.
Microsoft Word 2007, Level 1Full!Learn to generate professionally rendered documents. This class will teach you to create, edit, format, save, and print documents and tables; control page layout and appearance using headers and footers, margins, and page orientation; use proofing tools including spelling and grammar checks, using the thesaurus; web features including saving and opening a document as a web page, inserting a hyperlink in a document, and sending word documents via email.
Microsoft Word 2007, Level 1Full!Learn to generate professionally rendered documents. This class will teach you to create, edit, format, save, and print documents and tables; control page layout and appearance using headers and footers, margins, and page orientation; use proofing tools including spelling and grammar checks, using the thesaurus; web features including saving and opening a document as a web page, inserting a hyperlink in a document, and sending word documents via email.
Microsoft Word 2007, Level 2Full!Explore some of the more sophisticated features of Word. This course includes working with sections and columns; formatting and working with tables; using styles and Autotext, working with headers and footers; introduction to templates; and printing options.
Microsoft Word 2007, Level 2Full!Explore some of the more sophisticated features of Word. This course includes working with sections and columns; formatting and working with tables; using styles and Autotext, working with headers and footers; introduction to templates; and printing options.
Microsoft Word 2007, Level 2Explore some of the more sophisticated features of Word. This course includes working with sections and columns; formatting and working with tables; using styles and Autotext, working with headers and footers; introduction to templates; and printing options.
Microsoft Word 2007, Level 2Explore some of the more sophisticated features of Word. This course includes working with sections and columns; formatting and working with tables; using styles and Autotext, working with headers and footers; introduction to templates; and printing options.
Microsoft Word 2007, Level 2Explore some of the more sophisticated features of Word. This course includes working with sections and columns; formatting and working with tables; using styles and Autotext, working with headers and footers; introduction to templates; and printing options.
National Save for Retirement WorkshopNew!Join ICMA-RC licensed staff to learn how to maximize your 457 Deferred Compensation Plan. Assistance with enrolling in the ICMA-RC 457 Deferred Compensation program is available during the seminar.
National Save for Retirement WorkshopNew!Join ICMA-RC licensed staff to learn how to maximize your 457 Deferred Compensation Plan. Assistance with enrolling in the ICMA-RC 457 Deferred Compensation program is available during the seminar.
National University -- Bachelor Degree Program - Informational MeetingThis program is designed for employees who have an AA degree or have completed most general education requirements. Staff from National University will be present to provide information regarding the program, including admission, tuition (offered at a significant discount), financial aid, other pertinent items, and to answer other questions regarding this accelerated degree format.
National University -- Bachelor Degree Program - Informational MeetingThis program is designed for employees who have an AA degree or have completed most general education requirements. Staff from National University will be present to provide information regarding the program, including admission, tuition (offered at a significant discount), financial aid, other pertinent items, and to answer other questions regarding this accelerated degree format.
National University -- G.E. Courses - Informational MeetingNew!This program is designed for employees who are close to complete an AA degree or have completed most general education requirements. Staff from National University will be present to provide information regarding the program, including admission, tuition (offered at a significant discount), financial aid, other pertinent items, and to answer other questions regarding the accelerated degree format.
National University -- Master Degree Program - Informational MeetingThis program is designed for employees who have a BA degree. Staff from National University will be present to provide information regarding the program, including admission, tuition (offered at a significant discount), financial aid, other pertinent items, and to answer other questions regarding this accelerated degree format.
National University -- Master Degree Program - Informational MeetingThis program is designed for employees who have a BA degree. Staff from National University will be present to provide information regarding the program, including admission, tuition (offered at a significant discount), financial aid, other pertinent items, and to answer other questions regarding this accelerated degree format.
New Features of Microsoft Office 2007Full!This course will help students migrate to Microsoft Office 2007 by teaching them the features that are new to the Microsoft Office system. Students will learn how to use the Microsoft Office button, ribbon tabs and ribbon groups, galleries, contextual ribbon tabs, live preview, the dialog box launcher, the document information panel, and the mini toolbar. Students will also work with XML file formats as well as macro and non-macro file formats. In addition, they will be introduced to the new features of each Microsoft Office application including Word, Excel, PowerPoint, Outlook, and Access.
Organize Yourself and Your OfficeFull!Most people waste several hours each month trying to locate things on their desk or in their filing system. If this describes you, then this is a workshop you won't want to miss. This course teaches essential organizational skills. You can expect to gain knowledge that will increase your productivity and effectiveness. Emphasis will be placed on creating and maintaining a productive work environment. Objectives: At the completion of this session, participants will have a workable understanding of the following: Identify important vs. urgent priorities, generate ways to conquer procrastination; classify file information for easy retrieval, and create a plan to remove unnecessary clutter from desk and surrounding area. Instructor: Michelle Carroll
Organize Yourself and Your OfficeCancelled!Most people waste several hours each month trying to locate things on their desk or in their filing system. If this describes you, then this is a workshop you won't want to miss. This course teaches essential organizational skills. You can expect to gain knowledge that will increase your productivity and effectiveness. Emphasis will be placed on creating and maintaining a productive work environment. Objectives: At the completion of this session, participants will have a workable understanding of the following: Identify important vs. urgent priorities, generate ways to conquer procrastination; classify file information for easy retrieval, and create a plan to remove unnecessary clutter from desk and surrounding area. Instructor: Michelle Carroll
Performance Appraisal for CEMA EmployeesINTENDED FOR: All CEMA members. DESCRIPTION: Are you a CEMA member? Do you supervise a CEMA member? If so, you need this class! The CEMA Performance Appraisal is a negotiated requirement - it is also an excellent communication and management tool for both the supervisor and employee! We will address the purpose, the process, and how it relates to the County starting with the County Mission Statement through to your Agency's mission and goals. This class will include a review of the materials as well as exercises to make sure each participant has a solid understanding of the appraisal process, the roles involved, and the benefits. INSTRUCTOR: Ed Calonje
Performance Appraisal for CEMA EmployeesINTENDED FOR: All CEMA members. DESCRIPTION: Are you a CEMA member? Do you supervise a CEMA member? If so, you need this class! The CEMA Performance Appraisal is a negotiated requirement - it is also an excellent communication and management tool for both the supervisor and employee! We will address the purpose, the process, and how it relates to the County starting with the County Mission Statement through to your Agency's mission and goals. This class will include a review of the materials as well as exercises to make sure each participant has a solid understanding of the appraisal process, the roles involved, and the benefits. INSTRUCTOR: Ed Calonje
Performance Appraisal for CEMA EmployeesINTENDED FOR: All CEMA members. DESCRIPTION: Are you a CEMA member? Do you supervise a CEMA member? If so, you need this class! The CEMA Performance Appraisal is a negotiated requirement - it is also an excellent communication and management tool for both the supervisor and employee! We will address the purpose, the process, and how it relates to the County starting with the County Mission Statement through to your Agency's mission and goals. This class will include a review of the materials as well as exercises to make sure each participant has a solid understanding of the appraisal process, the roles involved, and the benefits. INSTRUCTOR: Ed Calonje
Performance Appraisal for SEIU Local 521INTENDED FOR: 521 Members DESCRIPTION: Are you a 521 member? Do you supervise a 715 member? If so, you need this class! The 521 Performance Appraisal is a negotiated requirement - it is also an excellent communication and management tool for both the supervisor and employee! We will address the purpose, the process and how it relates to the County ‘s Mission Statement, your agency's goals and objectives, and your professional development. This class will include a review of the materials as well as exercises to make sure each participant has a solid understanding of the appraisal process, the roles involved, and the benefits. INSTRUCTOR: Fausto Carlos
Performance Appraisal for SEIU Local 521INTENDED FOR: 521 Members DESCRIPTION: Are you a 521 member? Do you supervise a 715 member? If so, you need this class! The 521 Performance Appraisal is a negotiated requirement - it is also an excellent communication and management tool for both the supervisor and employee! We will address the purpose, the process and how it relates to the County ‘s Mission Statement, your agency's goals and objectives, and your professional development. This class will include a review of the materials as well as exercises to make sure each participant has a solid understanding of the appraisal process, the roles involved, and the benefits. INSTRUCTOR: Fausto Carlos
Performance Appraisal for SEIU Local 521Full!INTENDED FOR: 521 Members DESCRIPTION: Are you a 521 member? Do you supervise a 715 member? If so, you need this class! The 521 Performance Appraisal is a negotiated requirement - it is also an excellent communication and management tool for both the supervisor and employee! We will address the purpose, the process and how it relates to the County ‘s Mission Statement, your agency's goals and objectives, and your professional development. This class will include a review of the materials as well as exercises to make sure each participant has a solid understanding of the appraisal process, the roles involved, and the benefits. INSTRUCTOR: Fausto Carlos
Performance Appraisal for SEIU Local 521INTENDED FOR: 521 Members DESCRIPTION: Are you a 521 member? Do you supervise a 715 member? If so, you need this class! The 521 Performance Appraisal is a negotiated requirement - it is also an excellent communication and management tool for both the supervisor and employee! We will address the purpose, the process and how it relates to the County ‘s Mission Statement, your agency's goals and objectives, and your professional development. This class will include a review of the materials as well as exercises to make sure each participant has a solid understanding of the appraisal process, the roles involved, and the benefits. INSTRUCTOR: Fausto Carlos
Performance Appraisal for SEIU Local 521Cancelled!INTENDED FOR: 521 Members DESCRIPTION: Are you a 521 member? Do you supervise a 715 member? If so, you need this class! The 521 Performance Appraisal is a negotiated requirement - it is also an excellent communication and management tool for both the supervisor and employee! We will address the purpose, the process and how it relates to the County ‘s Mission Statement, your agency's goals and objectives, and your professional development. This class will include a review of the materials as well as exercises to make sure each participant has a solid understanding of the appraisal process, the roles involved, and the benefits. INSTRUCTOR: Fausto Carlos
Present Yourself: Six Steps to More Effective PresentationsNew!INTENDED FOR: Employees who are giving presentations much more frequently than before DESCRIPTION: In your career, you will likely be asked to give presentations, whether to small groups or large audiences, informally or formally. The ability to present well is essential to your effectiveness in the organization. In this session you will learn and practice techniques and tools that will help you become a more confident, compelling speaker. Note: please bring to class notes for a presentation for which you are preparing. INSTRUCTOR: Elaine Schilling
Present Yourself: Six Steps to More Effective PresentationsINTENDED FOR: Employees who are giving presentations much more frequently than before DESCRIPTION: In your career, you will likely be asked to give presentations, whether to small groups or large audiences, informally or formally. The ability to present well is essential to your effectiveness in the organization. In this session you will learn and practice techniques and tools that will help you become a more confident, compelling speaker. Note: please bring to class notes for a presentation for which you are preparing. INSTRUCTOR: Elaine Schilling
Presenting with PresenceNew!This 1-day overview program offers the fundamental knowledge and skills necessary to create and deliver to a presentation with presence. Focus is on building confidence, designing content that is audience-centered and to-the-point, then delivering it and handling questions in an engaging, composed manner. Through interactive discussion, triad exercises, and 3 video-recorded exercises, participants will experience and learn the key elements of effective presenting.
Principles of Change ManagementNew!The success of any organization change hinges on the acceptance and adoption of the desired change by the human capital it touches. Yet, project leaders and managers continue to underestimate the staff’s abilities to dig in and become barriers to success. A disproportionate amount of energy, focus and resources are continually sanctioned for the nuts and bolts, the tangibles, of a change effort rather than on the politics of human beings. A carefully designed comprehensive change management plan that supports the readiness of staff throughout the organization creates the opportunity for them to get onboard with the change. It is imperative that leaders begin to address the very important human element of organizational change. This highly experiential, academically based course provides the theoretical underpinning and tools and techniques, for leaders to begin successfully engaging staff in organizational changes. This training is provided by ESA Employee Development.
Progressive DisciplineFor Supervisors and Managers:Do you as a manager or supervisor have some questions about discipline? Do you want to be sure all stepsare followed correctly? This course is designed to foster and promote a mature, value based progressivediscipline system. Facilitated by a Labor Relations representative, this class will help you feel confident inyour ability to disseminate discipline. Bring all your questions and concerns.
Progressive DisciplineFor Supervisors and Managers:Do you as a manager or supervisor have some questions about discipline? Do you want to be sure all stepsare followed correctly? This course is designed to foster and promote a mature, value based progressivediscipline system. Facilitated by a Labor Relations representative, this class will help you feel confident inyour ability to disseminate discipline. Bring all your questions and concerns.
Progressive Discipline for SEIU 521 LeadsNew!As a result of negotiations between County and SEIU Local 521, Leads need to be aware of new contractual requirements. Before Leads can issue a counseling, they are required to be trained on the principles of a counseling. This class is one way a Lead can receive the mandatory training.
Project Management EssentialsFull!All Staff responsible for small to mid-sized projects. Project Management tools and techniques will get you just so far. After that, it’s all people skills. In this 3-part course, a class session, an individual work session, a second class session, you will not only get the basics of managing projects, but also the tools for managing stakeholders, delays and problems from the people side. INSTRUCTOR: Debra Carpenter Recommendation: This a starter course for the Powerful Project Management certificate program.
Project Management EssentialsAll Staff responsible for small to mid-sized projects. Project Management tools and techniques will get you just so far. After that, it’s all people skills. In this 3-part course, a class session, an individual work session, a second class session, you will not only get the basics of managing projects, but also the tools for managing stakeholders, delays and problems from the people side. INSTRUCTOR: Debra Carpenter Recommendation: This a starter course for the Powerful Project Management certificate program.
Project Problem-Solving, Team Decision MakingFull!All staff working in project teams who must create team processes for making decisions and solving problems. This course has two sessions, 8:30 – 12 on 11/10 and 11/17. Exercises and discussions will engage you in learning how project teams think and resolve problems, And how best to bring about great decisions that help the team accomplish its goals. This course has two sessions, 8:30 – 12 on 11/10 and 11/17. Instructor: Dianne Faieta
Reaching for Stellar Customer ServiceNew!Providing stellar service is not just about business; it is also about people and the ability to connect with each customer at a human level. Explore what it takes to deliver stellar service and the role you play in this process. Participants will learn the criteria by which customers judge service, and have an opportunity to measure their abilities against a model that makes excellence an everyday service standard. Instructor: Ed Calonje
Resume Writing EssentialsNew!INTENDED FOR: Anyone who needs to capture the essence of your work accomplishments in an intelligent, clear presentation for job applications. DESCRIPTION: Take your achievements and turn them into a logical, compelling presentation that will inspire hiring managers to interview you. BUSINESS RESULTS: More interviews for the jobs you are seeking. LEARNING OBJECTIVES: Resume formats, Result/Action/Situation technique, basics of resume design, writing resumes for specific jobs, writing your online resume. REQUIRED: Bring the results of your work: the outcomes you generated, the money or time saved, the improvements you created, etc. INSTRUCTOR: Debra Carpenter
Resume Writing EssentialsFull!INTENDED FOR: Anyone who needs to capture the essence of your work accomplishments in an intelligent, clear presentation for job applications. DESCRIPTION: Take your achievements and turn them into a logical, compelling presentation that will inspire hiring managers to interview you. BUSINESS RESULTS: More interviews for the jobs you are seeking. LEARNING OBJECTIVES: Resume formats, Result/Action/Situation technique, basics of resume design, writing resumes for specific jobs, writing your online resume. REQUIRED: Bring the results of your work: the outcomes you generated, the money or time saved, the improvements you created, etc. INSTRUCTOR: Debra Carpenter
Resume Writing EssentialsINTENDED FOR: Anyone who needs to capture the essence of your work accomplishments in an intelligent, clear presentation for job applications. DESCRIPTION: Take your achievements and turn them into a logical, compelling presentation that will inspire hiring managers to interview you. BUSINESS RESULTS: More interviews for the jobs you are seeking. LEARNING OBJECTIVES: Resume formats, Result/Action/Situation technique, basics of resume design, writing resumes for specific jobs, writing your online resume. REQUIRED: Bring the results of your work: the outcomes you generated, the money or time saved, the improvements you created, etc. INSTRUCTOR: Debra Carpenter
Retirement Planning WorkshopFull!This 4-hour workshop will provide useful information to assist you on the decisions that you will have to take prior to your retirement. We cover topics related to County Employee Benefits, how to calculate your pension benefits, and 457 Deferred Compensation planning. Facilitator: Fausto Carlos
Retirement Planning WorkshopFull!This 4-hour workshop will provide useful information to assist you on the decisions that you will have to take prior to your retirement. We cover topics related to County Employee Benefits, how to calculate your pension benefits, and 457 Deferred Compensation planning. Facilitator: Fausto Carlos
Retirement Planning WorkshopFull!This 4-hour workshop will provide useful information to assist you on the decisions that you will have to take prior to your retirement. We cover topics related to County Employee Benefits, how to calculate your pension benefits, and 457 Deferred Compensation planning. Facilitator: Fausto Carlos
Retirement Planning WorkshopThis 4-hour workshop will provide useful information to assist you on the decisions that you will have to take prior to your retirement. We cover topics related to County Employee Benefits, how to calculate your pension benefits, and 457 Deferred Compensation planning. Facilitator: Fausto Carlos
Retirement Planning WorkshopThis 4-hour workshop will provide useful information to assist you on the decisions that you will have to take prior to your retirement. We cover topics related to County Employee Benefits, how to calculate your pension benefits, and 457 Deferred Compensation planning. Facilitator: Fausto Carlos
Retirement-Ready or Not?Full! This interactive workshop will provide you with an opportunity to explore your readiness for retirement, draft a retirement plan including finances, volunteering, travel, leisure, relocation, health and work. Learn how to manage the transition from the world of work to world of retirement. Discover what the research shows about which groups of employees are at higher-risk for adjustment problems and learn how to avoid common pitfalls.Answers to questions such as: Can I afford retirement? When is a good time? How will I spend my time? Will retirement feel meaningful? How will retirement affect my family and home life? What adjustment problems might I encounter? Note: This course does not cover the financial or benefits parts of retirement. Instructor: Helen Dolan, M.S.
Retirement-Ready or Not? This interactive workshop will provide you with an opportunity to explore your readiness for retirement, draft a retirement plan including finances, volunteering, travel, leisure, relocation, health and work. Learn how to manage the transition from the world of work to world of retirement. Discover what the research shows about which groups of employees are at higher-risk for adjustment problems and learn how to avoid common pitfalls.Answers to questions such as: Can I afford retirement? When is a good time? How will I spend my time? Will retirement feel meaningful? How will retirement affect my family and home life? What adjustment problems might I encounter? Note: This course does not cover the financial or benefits parts of retirement. Instructor: Helen Dolan, M.S.
Retirement-Ready or Not?Cancelled! This interactive workshop will provide you with an opportunity to explore your readiness for retirement, draft a retirement plan including finances, volunteering, travel, leisure, relocation, health and work. Learn how to manage the transition from the world of work to world of retirement. Discover what the research shows about which groups of employees are at higher-risk for adjustment problems and learn how to avoid common pitfalls.Answers to questions such as: Can I afford retirement? When is a good time? How will I spend my time? Will retirement feel meaningful? How will retirement affect my family and home life? What adjustment problems might I encounter? Note: This course does not cover the financial or benefits parts of retirement. Instructor: Helen Dolan, M.S.
Retirement-Ready or Not? This interactive workshop will provide you with an opportunity to explore your readiness for retirement, draft a retirement plan including finances, volunteering, travel, leisure, relocation, health and work. Learn how to manage the transition from the world of work to world of retirement. Discover what the research shows about which groups of employees are at higher-risk for adjustment problems and learn how to avoid common pitfalls.Answers to questions such as: Can I afford retirement? When is a good time? How will I spend my time? Will retirement feel meaningful? How will retirement affect my family and home life? What adjustment problems might I encounter? Note: This course does not cover the financial or benefits parts of retirement. Instructor: Helen Dolan, M.S.
Self-Care for People Helping OthersFull!People who need our help sometimes make it hard for us to help them. They can be irate, bereft, temporarily helpless, or super-talkative. You may work in customer service, patient care, counseling, or deal with the public on a regular basis and at times have to give people answers they don't want to hear. This class presents a balanced approach involving self-care as well as skills for dealing with difficult people. The instructors are licensed marriage and family therapists from the County's Employee Assistance Program.
Self-Care for People Helping OthersPeople who need our help sometimes make it hard for us to help them. They can be irate, bereft, temporarily helpless, or super-talkative. You may work in customer service, patient care, counseling, or deal with the public on a regular basis and at times have to give people answers they don't want to hear. This class presents a balanced approach involving self-care as well as skills for dealing with difficult people. The instructors are licensed marriage and family therapists from the County's Employee Assistance Program.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsFull!This class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment Prevention and Reasonable Accommodation for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.Part 2 of this workshop will give managers working knowledge of the County’s Policy and Procedures for Reasonable Accommodation and the ability to effectively respond to employee accommodation requests. The workshop will provide participants with guidelines to identify essential functions, understand work restrictions and determine the appropriate accommodation. One section of the course is devoted to the Interactive Process: essential communication between the employee and manager that facilitates the RA process. The workshop is interactive and includes case studies, completion of forms and open discussion.
Sexual Harassment and Discrimination Prevention for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.
Sexual Harassment and Discrimination Prevention for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.
Sexual Harassment and Discrimination Prevention for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.
Sexual Harassment and Discrimination Prevention for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.
Sexual Harassment and Discrimination Prevention for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.
Sexual Harassment and Discrimination Prevention for Managers, Supervisors and LeadsThis class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.
Sexual Harassment and Discrimination Prevention for Managers, Supervisors and LeadsFull!This class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.
Sexual Harassment and Discrimination Prevention for Managers, Supervisors and LeadsFull!This class will inform you of the County Policies, your responsibilities under the law, the potential liability for the organization and for yourself as a manager, supervisor or lead. The training includes guidelines on how to respond to a notice or a complaint of sexual harassment/discrimination, steps to appropriately respond, how to prevent, recognize, and correct sexual harassment/discrimination. The primary duty of preventing and correcting sexual harassment and discrimination is the responsibility of managers, supervisors and leads. In accordance with California Government Code, Managers, Supervisors and leads are required to attend to Sexual Harassment Training every two years.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsFull!This interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsFull!This interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsFull!This interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Sexual Harassment and Discrimination Prevention for Non-SupervisorsThis interactive workshop will inform participants through lecture, audiovisual, materials, and group exercise as to what laws and policies say about sexual harassment and discrimination, what \"Zero Tolerance\" means, which behaviors may constitute sexual harassment/discrimination, how to report sexual harassment/discrimination incidents and provide participants practical skills to help stop offensive behavior which may lead to charges of sexual harassment/discrimination.
Skillful ConversationsFull!INTENDED FOR: Managers and Supervisors. DESCRIPTION: NEW course, part of the new suite for County Managers called “The Accountable Manager.” This course gives you essential skills for getting the elephant in the room safely out on the table for discussion. Reduce passive/aggressive conversations, or meetings that spin and go nowhere. All skills are applicable for both one-on-one and group dialog. INSTRUCTOR: Debra Carpenter
Skillful ConversationsINTENDED FOR: Managers and Supervisors. DESCRIPTION: NEW course, part of the new suite for County Managers called “The Accountable Manager.” This course gives you essential skills for getting the elephant in the room safely out on the table for discussion. Reduce passive/aggressive conversations, or meetings that spin and go nowhere. All skills are applicable for both one-on-one and group dialog. INSTRUCTOR: Debra Carpenter
Solving the Right Problem the First TimeFull!While it is logical to ask, “What is the solution to our problem,” other questions should actually come first: “Are we solving the right problem? Are we solving it the right way?” This two-part course focuses first on knowing what kind of problem you face, and then points you to the right actions to take for that type of problem. The second half gives more tools for each problem type. To get the best of this course, please bring current or recent decisions and the data you used to make them. You will be able to identify the type of problem you face, apply the right solution paths to your problem, improve communication clarity, build stakeholder buy in & solve problems faster and more completely. Instructor: Jerry Talley
Solving the Right Problem the First TimeWhile it is logical to ask, “What is the solution to our problem,” other questions should actually come first: “Are we solving the right problem? Are we solving it the right way?” This two-part course focuses first on knowing what kind of problem you face, and then points you to the right actions to take for that type of problem. The second half gives more tools for each problem type. To get the best of this course, please bring current or recent decisions and the data you used to make them. You will be able to identify the type of problem you face, apply the right solution paths to your problem, improve communication clarity, build stakeholder buy in & solve problems faster and more completely. Instructor: Jerry Talley
Stress ManagementSome stress is normal and even useful. But if stress happens too often or lasts too long, it can impact your health. Latest studies suggest exercise and stress management lower markers of heart disease and reduce emotional distress. Includes tips and techniques for managing stress at work and home. Presented by Health Net.
Stretch and RelaxationFull!Take some time out of your day to relax. This 4 session class will teach you different strategies to relieve tension, improve energy, and reduce stress. Soothe your body and calm your mind with gentle stretching, movement, strength, and balance exercises. Presented by Phuong Nguyen, Employee Wellness Program
Stretch and RelaxationTake some time out of your day to relax. This 4 session class will teach you different strategies to relieve tension, improve energy, and reduce stress. Soothe your body and calm your mind with gentle stretching, movement, strength, and balance exercises. Presented by Phuong Nguyen, Employee Wellness Program
Success Over StressThis interactive class will provide information regarding successful strategies for dealing with stress. Participants will learn and practice several different methods of stress management techniques including mindfulness, deep breathing, progressive muscle relaxation, guided visualization, and much more. Discover ways to incorporate these skills into your work and life in order to improve overall health and well-being. Presented by Phuong Nguyen, Employee Wellness Program.
Successful Starting SupervisorWhat's your biggest supervisory challenge? It's the people, isn't it? Join us in this class and you will learn how to give effective feedback, track projects, run meetings, delegate and more! Supervision can be enjoyable as well as challenging. This workshop is fun, interactive, and will help you develop tools to meet your challenges. Instructor: Ed Calonje
Team DynamicsNew!Many organizations form teams to accomplish work in a collaborative setting. What are the dynamics that affect individual contributors on teams? Team dynamics are the often unseen forces that operate between team members or groups. They can influence how a team behaves, performs, and meets its goals. How do you go about being a positive team member, adding to the dynamics in a productive way? In this session, you will learn and practice strategies that lead to positive team dynamics when you are a member of a team vs. a leader of a team. Topics will include clear principles of team dynamics: helping establish clarity of roles and responsibilities, raising the level of discussion by asking insightful questions in routine meetings, looking out for the interest of the whole team, not taking things too personally so the best options succeed. INSTRUCTOR: Elaine Schilling
Teamwork & Customer Service (Fish)Full!The FISH! Philosophy fulfills the most basic needs of human beings who, in turn, fulfill the needs of the organization—more connected teams, better communication, extraordinary service and higher retention. This highly interactive workshop provides participants with a good understanding of crucial principles that lead to customer service excellence and how to keep the principles alive on a day-to-day basis. By following the example of Pike's Fish Place in Seattle, Washington, this workshop shows how their work environment and policies made them world famous. The FISH! Philosophy is an exciting and rewarding way to ensure customer satisfaction and high staff morale. Intended for all levels of County employees. Provided by ESA Employee Development.
Telephone Skills for Customer ServiceINTENDED FOR: All employees who need to brush up on their phone skills. DESCRIPTION: This workshop provides an overview of basic techniques of telephone etiquette designed to achieve optimum customer service. Topics to be covered include how to be professional on the telephone; how to obtain information in a professional way so as not to appear confrontational; how to deal with difficult people on the telephone; how to build team awareness to work together on incoming calls; how to deal with multiple incoming calls; and how to identify priorities. INSTRUCTOR: Ed Calonje
The 3 P's of Healthy EatingNew!The course will cover the basics of planning, purchasing and preparation of healthy meals for busy people. Presented by Corina Longoria-Vera, MPH, Employee Wellness Program
The 3 P's of Healthy EatingCancelled!The course will cover the basics of planning, purchasing and preparation of healthy meals for busy people. Presented by Corina Longoria-Vera, MPH, Employee Wellness Program
The 3 P's of Healthy EatingThe course will cover the basics of planning, purchasing and preparation of healthy meals for busy people. Presented by Corina Longoria-Vera, MPH, Employee Wellness Program
The 3 R's of Feedback: Receive, React, RespondFull!The ability to give and receive feedback productively builds healthy work relationships. It also increases your effectivenessand your ability to accomplish goals. In this session you will examine your communication patterns and learn techniques that increase your ability to receive and learn from feedback as well as give feedback in constructive ways. Instructor: Elaine Fukuhara Schilling
The Art, Science and Politics of Project ManagementFull!We all know intuitively that a craft is not in the tools – you can have a table saw, but not be a good carpenter. Yet some people believe project management is primarily employing WBS, RBS, PERT charts, GANTT Charts, Critical Path, etc. In other words, they use the tools, but may not really master the craft. So what is the essential craft for project management? Project management is not something you do by yourself at your computer, or something you do in the quiet of the evening after everyone has left. Project management can only happen in meetings, in conversations, in presentations, in group debates. And the value of the tools can only be tested by the quality of the conversations they initiate or support. This course is designed for those who know the basic toolkit and want to become craftsmen in the crucial trade of managing projects. Requirements: Bring a current, early-stage project you are working on. You will be required to complete a pre-workshop survey, carry out application assignments between sessions and help form a PM community of practice after the sessions end. NOTE: This class will meet 9/7, 9/21, 10/5 & 10/19 Instructor: Jerry Talley
The Art, Science and Politics of Project ManagementWe all know intuitively that a craft is not in the tools – you can have a table saw, but not be a good carpenter. Yet some people believe project management is primarily employing WBS, RBS, PERT charts, GANTT Charts, Critical Path, etc. In other words, they use the tools, but may not really master the craft. So what is the essential craft for project management? Project management is not something you do by yourself at your computer, or something you do in the quiet of the evening after everyone has left. Project management can only happen in meetings, in conversations, in presentations, in group debates. And the value of the tools can only be tested by the quality of the conversations they initiate or support. This course is designed for those who know the basic toolkit and want to become craftsmen in the crucial trade of managing projects. Requirements: Bring a current, early-stage project you are working on. You will be required to complete a pre-workshop survey, carry out application assignments between sessions and help form a PM community of practice after the sessions end. NOTE: This class will meet 9/7, 9/21, 10/5 & 10/19 Instructor: Jerry Talley
The Indispensable AssistantFull!This powerful workshop will offer you proven techniques for becoming more productive, more valuable and more effective for your organization. This course will offer specific solutions for coordinating your organizations unique projects and priorities, getting and staying organized and handling the pressure of multiple deadlines. What is more, these new skills will inspire you to greater self-confidence so you can work more independently and solve problems more confidently. You will learn the skills that make the difference between a job and a career, and your organization will reap the dividends of increased effectiveness and productivity. Presented by SkillPath Seminars
The Secrets to Being a Front Desk SuperstarFull!INTENDED FOR: Employees dealing directly with the public DESCRIPTION: Here is your chance to learn how to make your life in this challenging role much simpler; a new seminar we have put together especially for you: The Secrets to Being a Front Desk Superstar. In just one day, you’ll get hundreds of practical tips, techniques and secrets, each designed to give you the cool confidence and professional skills you need to really shine. INTENDED OUTCOME: You will learn great new strategies for coping with cranky callers; how to keep several bosses happy without losing your mind; sure-fire ways to stay calm in the midst of chaos; what to do in case of emergency; how to get the respect you deserve; and how to make your challenging job satisfying and fulfilling day after day. INSTRUCTOR: Skillpath Seminars
The Three Stages of ParentCare: What You'll Need to Know to Help Your Aging Parents and YourselfFull!County Employees who are faced with the practical and emotional challenges of helping their aging parents should attend this class.Facilitated by EAP staff, each class will be a combination of presentation of information and the opportunity for group sharing and problem-solving. Note: Class participants are expected to attend all three 2-hour sessions.
The Three Stages of ParentCare: What You'll Need to Know to Help Your Aging Parents and YourselfCancelled!County Employees who are faced with the practical and emotional challenges of helping their aging parents should attend this class.Facilitated by EAP staff, each class will be a combination of presentation of information and the opportunity for group sharing and problem-solving. Note: Class participants are expected to attend all three 2-hour sessions.
The Three Stages of ParentCare: What You'll Need to Know to Help Your Aging Parents and YourselfCounty Employees who are faced with the practical and emotional challenges of helping their aging parents should attend this class.Facilitated by EAP staff, each class will be a combination of presentation of information and the opportunity for group sharing and problem-solving. Note: Class participants are expected to attend all three 2-hour sessions.
Thinking Out of the Box: Creative Decision-Making TechniquesNew!Do you ever feel stuck or like you’re in a rut in your job? Do you find yourself doing “the same old things” over and over? Would you like to be able to break out of that mold and try something new? This interactive workshop will teach you techniques for tapping into your hidden creativity. Through innovative and fun brainstorming exercises, you will learn how to: discover creative ideas you didn’t know you had, gain energy from sharing ideas with a group, avoid judging your own or others’ ideas, identify your best and most “doable” ideas, & plan implementation of your best ideas.Come with an open mind and be prepared to have fun! You will leave with new ideas and a plan of action. Instructor: Yael Schy
Time ManagementINTENDED FOR: Anyone struggling to make maximum use of timeDESCRIPTION: This course is designed to introduce you to key elements of time management principles that assist in making maximum use of your time. In this session, you will focus on your priorities, create systems that work for you and look for ways to improve your day-to-day time management habits. You can expect to gain knowledge that will increase your productivity and effectiveness.LEARNING OUTCOMES: Evaluate your core life activities; Identify important vs. urgent priorities; Discover solutions to control time wasters; Apply effective time management techniquesINSTRUCTOR: Michelle Carroll
To Meet or Meet and Confer, That is the Question!Cancelled!Managers will learn how to determine when the Meyers Milias Brown Act or the contract requires a manager to meet and confer. The training will provide information on how to conduct and conclude a meet and confer, and the distinction between the types of meetings. The class will also cover when Labor Relations needs to be contacted.
Tools for Weight ManagementThe \"how to's\" of weight loss. The topics covered include the use of journaling, calorie intake and physical activity for success. Presented by Corina Longoria-Vera, MPH, Employee Wellness Program
Tools for Weight ManagementThe \"how to's\" of weight loss. The topics covered include the use of journaling, calorie intake and physical activity for success. Presented by Corina Longoria-Vera, MPH, Employee Wellness Program
Training for Office Professionals-TOPFull!This opportunity is designed to provide Office Professionals with professional development and networking opportunities. It provides a foundation for career development by building self-esteem, building confidence through the use of County resources, and identifying personal areas of growth opportunities for individual participants. For a more detailed description, click on the TOP button in the \"Other Offerings\" box at the top of the website.
Training for Office Professionals-TOPFull!This opportunity is designed to provide Office Professionals with professional development and networking opportunities. It provides a foundation for career development by building self-esteem, building confidence through the use of County resources, and identifying personal areas of growth opportunities for individual participants. For a more detailed description, click on the TOP button in the \"Other Offerings\" box at the top of the website.
Transformational CoachingFull!INTENDED FOR: Managers and Supervisors. DESCRIPTION: NEW course, part of the new suite for County Managers called “The Accountable Manager.” Coaching is the most important skill any supervisor or manager deploys, yet all too often the coach ends up with more to do than the employee! Learn the discipline that “calls forth” the employee’s own ideas, power and commitment -- and become a coach that gets people to see themselves differently and take on their own challenges with your support. INSTRUCTOR: Debra Carpenter
Transformational CoachingINTENDED FOR: Managers and Supervisors. DESCRIPTION: NEW course, part of the new suite for County Managers called “The Accountable Manager.” Coaching is the most important skill any supervisor or manager deploys, yet all too often the coach ends up with more to do than the employee! Learn the discipline that “calls forth” the employee’s own ideas, power and commitment -- and become a coach that gets people to see themselves differently and take on their own challenges with your support. INSTRUCTOR: Debra Carpenter
Transitioning Into RetirementFull!What major issues should most retirees-to-be consider before making the big step? This seminar will provide a comprehensive but high-level overview, primarily focusing on typical sources of retirement expenses and retirement income. - presented by ICMA-RC Certified Financial Planner
Transitioning Into RetirementFull!What major issues should most retirees-to-be consider before making the big step? This seminar will provide a comprehensive but high-level overview, primarily focusing on typical sources of retirement expenses and retirement income. - presented by ICMA-RC Certified Financial Planner
Understanding the Layoff Process for County EmployeesNew!Intended for: County employees affected by layoffsDescription:Learn about the County’s procedures and steps in the layoff process, how seniority is determined, the re-employment and inplacement processes, and the timelines for the current layoffs. Become aware of the job search resources available to employees impacted by layoffs. Instructors: Joanne Cox & Kathleen Sexton/ESA
Understanding the Layoff Process for County EmployeesIntended for: County employees affected by layoffsDescription:Learn about the County’s procedures and steps in the layoff process, how seniority is determined, the re-employment and inplacement processes, and the timelines for the current layoffs. Become aware of the job search resources available to employees impacted by layoffs. Instructors: Joanne Cox & Kathleen Sexton/ESA
Walking the Tightrope of Pain Management and AddictionHealthcare and treatment providers are on the front line to accurately assess, intervene upon and develop appropriate treatment plans for the chemically impaired patient with a chronic pain condition. This can become more difficult when prescription drug abuse/addiction are present often because of a mismanaged chronic pain condition that may be either under treated or over treated or even misdiagnosed. Using a conservative 10% estimate, research shows that over 10 million chronic pain sufferers experience substance use disorders. Therefore, a major focus of this workshop will center on identification and effective intervention and treatment of prescription drug abuse for chronic pain patients. Presented by Dr. Grinstead: the Clinical Director of Training and Consultation for the Gorski-CENAPS ® Corporation.
Working WellNew!THIS CLASS IS OFFERED FOR SSA EMPLOYEES ONLY - Work safely and comfortably at your desk. Identify risk factors that may lead to discomfort or injury and learn simple ways to prevent aches and pains. Be aware of the safety hazards in your immediate area. Learn tips to help you eliminate safety risks. Presented by Lynnette Imus, Employee Wellness Program.
Working WellTHIS CLASS IS OFFERED FOR SSA EMPLOYEES ONLY - Work safely and comfortably at your desk. Identify risk factors that may lead to discomfort or injury and learn simple ways to prevent aches and pains. Be aware of the safety hazards in your immediate area. Learn tips to help you eliminate safety risks. Presented by Lynnette Imus, Employee Wellness Program.
Write On! Writing for Fun and HealthInstructor: Judy Davidson, MFT Licensed Marriage and Family Therapist Certified Employee Assistance Professional (CEAP) Lifelong Writer Learn how to use writing to address life's many challenges. Discover the clarity, joy and just plain fun that can come from personal expression. This class, taught in an informal small-group format, will offer several individual writing exercises designed to help you enhance self-confidence, improve decision-making and sharpen goal-setting skills. You'll learn techniques to capture important memories, sort out confusing issues, work on problematic interpersonal relationships and ventilate difficult feelings in a safe manner. Although some sharing of your writing may be encouraged, you won't be pressured to do so. Learn how to handle issues of privacy, self-criticism and procrastination. Don't worry if spelling, grammar or punctuation is not your strong suit. This is not your Mother's English class!
Write On! Writing for Fun and HealthInstructor: Judy Davidson, MFT Licensed Marriage and Family Therapist Certified Employee Assistance Professional (CEAP) Lifelong Writer Learn how to use writing to address life's many challenges. Discover the clarity, joy and just plain fun that can come from personal expression. This class, taught in an informal small-group format, will offer several individual writing exercises designed to help you enhance self-confidence, improve decision-making and sharpen goal-setting skills. You'll learn techniques to capture important memories, sort out confusing issues, work on problematic interpersonal relationships and ventilate difficult feelings in a safe manner. Although some sharing of your writing may be encouraged, you won't be pressured to do so. Learn how to handle issues of privacy, self-criticism and procrastination. Don't worry if spelling, grammar or punctuation is not your strong suit. This is not your Mother's English class!
Writing Effective Business DocumentsFull!Communicating the meaning of written communication, such as emails, letters, reports, or documentation, is an important factor in its effectiveness. Whether your written communication is to disseminate information, make a request, document a procedure or to present an executive summary, your goal should be a communication that is easily understood. This course helps you get the results you intend by correctly structuring written communication and using simple formatting techniques to easily get across the purpose and key information associated with the communication. This workshop will help you to plan, structure, and understand how to format written communication and is not based on the use of any particular software. Instructor: Patricia Haddock
Writing FundamentalsFull!INTENDED FOR: Anyone struggling with basic writing skills. DESCRIPTION: Grammar and Punctuation Review-Session One: This workshop reviews grammar and punctuation rules. Grammar and punctuation errors can damage credibility and professionalism. The workshop helps you create grammatically correct documents that are understood by readers. Sentences and Composition Review-Session Two:This workshop reviews sentence and paragraph structure to help you create focused documents with logical organization. INSTRUCTOR: Patricia Haddock
Writing FundamentalsINTENDED FOR: Anyone struggling with basic writing skills. DESCRIPTION: Grammar and Punctuation Review-Session One: This workshop reviews grammar and punctuation rules. Grammar and punctuation errors can damage credibility and professionalism. The workshop helps you create grammatically correct documents that are understood by readers. Sentences and Composition Review-Session Two:This workshop reviews sentence and paragraph structure to help you create focused documents with logical organization. INSTRUCTOR: Patricia Haddock
Yoga for BeginnersFull!Yoga for Beginners introduces the practice of yoga through hands-on experience. Wear comfortable clothing and bring your own yoga mat. Presented by Kaiser Permanente.
Yoga for BeginnersYoga for Beginners introduces the practice of yoga through hands-on experience. Wear comfortable clothing and bring your own yoga mat. Presented by Kaiser Permanente.