Information in Vietnamese see attached brochure below.

Informacion en Espanol texto abajo.

Child Welfare Ombudsperson of Santa Clara County Department of Family and Children's Services

The Ombudsperson:

• Is independent & neutral
• Listens to your issues & concerns
• Works informally & confidentially
• Provides information about the juvenile dependency process
• Helps you identify your choices
• Improves communication
• Focuses on dispute resolution
  

The Ombudsperson Does NOT:

• Make decisions for you
• Take sides or become an advocate
• Change placement or visitation orders
• Act as your attorney
• Change your social worker
  

Whom Do We Serve?

The Ombuds serves all those individuals with cases or concerns within Santa Clara County, including birth parents, relative care providers, foster parents, children, social workers, and members of the community.

Contact our office:

Phone: (408) 792-2313

Fax: (408) 297-2463

E-Mail: OMBUDS@ohr.sccgov.org

• Brochure Vietnamese
• Brochure English page 1, Spanish page 2

• Welcome New DFCS Ombudsman, Brohne Lawhorne
  SSA has recently contracted with the County Office of Human Relations, Dispute Resolution Program to become the new DFCS Ombudsman.
  ...more

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