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AGENCIES & DEPTS
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Mission Statement
The mission of the Santa Clara County Office of Emergency Services is to prepare Santa Clara County to respond to emergencies which threaten life, property, or the environment.


Standardized Emergency Management System (SEMS)

The civil defense orgin of emergency management was redefined in California by the 1991 East Bay Hills Firestorm. State Senator Nick Petris sponsored legislation to establish a Standardized Emergency Management System (SEMS) in California. SEMS is a requirement for State agencies and a state program compliance requirement for local agencies. SEMS is comprised of the following five elements:

Incident Command System (ICS);
Multi-Agency Coordination System (MACS);
Master Mutual Aid Agreement;
Operational Area concept (OpArea or OA); and
Operation Area Satellite Information System (OASIS).

Operational Area

SEMS regulations authorize each Board of Supervisors to designate an Operational Area (OpArea) lead agency: the County of Santa Clara Office of Emergency Services (County OES) has been designated the OpArea Coordinator in Santa Clara County.

OpArea Constituents

The Operational Area includes special districts and the cities/towns of; Campbell Cupertino Gilroy Los Altos Los Altos Hills Los Gatos Milpitas Monte Sereno Morgan Hill Mountain View Palo Alto San Jose Santa Clara Saratoga, and Sunnyvale.  The Santa Clara County Emergency Managers' Association (SCCEMA) keeps the city Emergency Services Managers informed with monthly meetings held throughout the county.

In an emergency, County OES may be contacted and requested to activate. The role as OpArea Coordinator is to coordinate among local "political subdivisions" and act as a single-point-of-contact for state and federal agencies. If two or more jurisdictions are affected, the OpArea activates automatically. The level of activation is dependent upon scope of the event, from an on-call County OES Coordinator to full activation of the Emergency Operations Center (EOC).

Activation Goals

Activation of the Emergency Operations Center facilitates the sharing of information and resources between the county, the Operational Area cities, and other agencies. This allows EOC staff to efficiently:

  • meet the immediate needs of people (rescue, medical care, food, shelter, clothing)
  • work towards temporary restoration of facilities essential to the health, safety, and welfare of individuals (sanitation, water, electricity, road, street, and highway repairs)
  • and, meet the rehabilitation needs of people (temporary housing, food stamps, employment).

When all Americans are prepared for all natural disasters, it strengthens our national security.