Membership records contain information about you and other family Members. These records are very important because they identify you as a Member and determine where you and your enrolled Dependents can receive services. Incorrect records can delay medical care, create problems in Coverage, and possibly cost you money.

It is important to keep your Member records updated with your and your Dependent(s)' current personal information. To change your membership records or to receive a new identification card with your new records, contact your employer and call the VHP Member Services office at (408) 885-4760 or 1-888-421-8444.
Your employer is responsible for notifying VHP of your death, termination of employment, reduction in hours, or entitlement to Medicare.