Dispatcher of the Year
Communications Department is proud of both Dispatchers due to their many career accomplishments and the excellent job performance they exhibit on a consistent and continuous basis.
Mike is always willing to handle any assignment, meet any challenge. He is not only an excellent day-to-day performer, his confident decision making ability, his leadership during Work Out Of Class assignments and his support of co-workers is extraordinary. He excels at handling high stress and high profile details, dedicating himself to insuring field unit safety and quiet, outstanding dispatcher performance. One can always count on Mike in any circumstance regardless of which community he is assigned to work.
Sometimes it is not what type of incident you handle so much as how the person handles the job of being an overall well rounded dispatcher from the very beginning of his or her career. Ysela exemplifies the set of behaviors that a good dispatcher needs to have in order to be effective in discharging her job duties in all communities. She is conscientious in handling all traffic, by rapidly prioritizing and processing tasks regardless of number or complexity. She keeps her cool, maintains a calm demeanor and always exudes a confident control in handling the radio and the phones. She also continues to show great maturity and solid decision-making. This is also evident from the many words of praise that’s received on her behalf from outside agencies.