Payments

Making Payments

• Mail payments to:
  State Disbursement Unit
  PO Box 989067
  West Sacramento, CA 95798
  
  Make checks payable to California State Disbursement Unit (CA SDU) and include a payment coupon like the one below.
  
  
• Make a single automatic withdrawal from your checking or savings account at www.casdu.com or by telephone at 1-866-901-3212.
• Make a single credit card payment online at www.casdu.com or over the telephone at 1-866-901-3212.
• Set-up ongoing (recurring) automatic withdrawals from your checking or savings account or credit card at www.casdu.com.
• Make cash payments in person at 2851 Junction Avenue in San Jose.
  
  You must have a personal identification number (PIN) and your CCSAS participant ID to make a payment using the web site or by telephone.
• Obtain your PIN by registering online at www.casdu.com or over the telephone at 1-866-901-3212. When you register, a PIN is generated and mailed to the address on file.
• Remember to keep a record of your PIN, as you will need it whenever you want to make a payment using the telephone or web site.
• If you don't know your CCSAS participant ID, contact the SDU at 1-866-901-3212.

You must return this payment coupon with your payment.

State Disbursement Unit
P. O. Box 989067
West Sacramento, CA 95798
Name: ____________________________
Amount of Payment: _________________________
FSB CASE #: ______________________________
SSN: _____________________________________

For additional payment information visit http://www.childsup.ca.gov/sdu/qas.asp

RECEIVING PAYMENTS

Custodial parties have two ways to receive payments.

• Payments may be received as a direct deposit to an existing checking or savings account
• Payments may be received as funds transferred to an electronic payment card (known as EPC). Electronic payment cards work like debit cards and can be used at ATMs and for point-of-sale transactions.

If you receive payment through the mail, the check will be issued by the California State Disbursement Unit (SDU). The envelope and the return address will be from the SDU.

SIGN UP FOR DIRECT DEPOSIT OR EPC

To receive the payment by direct deposit to your bank account or to receive an electronic payment card (EPC), visit the California State Disbursement (SDU) website*. 

*You will need your 10 digit Participant number and your Social Security Number to enroll.

GET MORE INFORMATION REGARDING YOUR CASE

Visit Customer Connect, our self service website where you can:

• Update address, phone number, and other information
• Get payment history and account balance information
• Print child support forms
• Change Customer Connect PIN

QUESTIONS

Answers to Frequently Asked Questions

Information about your case is confidential. Confidentiality and privacy laws restrict child support workers from providing information to anyone who is not a participant in a case. Your child support office can provide information to you ONLY about YOUR CASE. We cannot provide any information to you about any other individual's case nor can we provide anyone else information about your case.