How to Make a Child Support Payment:
You have several options when making a payment on your child support case:
- Through the State Disbursement Unit (https://www.childsup.ca.gov/payments/StateDisbursementUnitSDU.aspx) by automatic withdrawal, credit card or check.
- Call (866)901-3212 to make a debit/credit card payment over the phone.
- By cash, debit/credit card or check at our office located at 880 Ridder Park Dr., San Jose, CA 95131.
- MoneyGram – Make your child support payment with cash through MoneyGram inside retailers like CVS or Walmart. Additional locations can be found by calling 1(800) 926-9400 or on line at www.MoneyGram.com/Locations. You must have your Participant ID and Receiver Code 14630 to make a payment using MoneyGram. There is a $1.99 fee payable to MoneyGram to use this payment option.
Receive a payment:
You have several options when receiving a child support payment:
You may enroll in direct deposit by contacting the SDU at (866) 901-3212 or by enrolling on-line at (https://www.childsup.ca.gov/payments/StateDisbursementUnitSDU.aspx). By enrolling in direct deposit, your payment is automatically deposited into your checking or savings account.
Electronic Payment Card (EPC)
An EPC card is similar to an ATM card. When a payment is received and processed, it is applied to the EPC card. You may enroll to receive an EPC card by contacting the SDU at (866) 901-3212 or by enrolling on-line at (https://www.childsup.ca.gov/payments/StateDisbursementUnitSDU.aspx)
Standard Bank Check
Receive checks in the mail to your address on file with the Department of Child Support Services. The checks will be mailed by the State Disbursement unit. If the non-custodial parent has made a payment but you did not receive a check, please contact us to ensure your correct address is on file. If the address on file is not accurate, you can update it by contacting us at 1 (866) 901-3212 or log into our self- serve Customer Connect website. (http://www.childsup.ca.gov/Payments/CustomerConnect.aspx)
Check payment status by visiting the CA State Child Support Customer Connect website
Please feel free to contact your caseworker at (866) 901-3212 for further assistance.