Flash Player: In order to view the e-learning course, you need Flash Player version 8 or later.
Java: You will need Java 6 update 7 or later.
Your IT support person can install Flash and/or Java on your workstation, if you don't have it.
Web based training or e-learning courses launch new windows or pop-ups to play the course content within your internet browser. So, before you launch an e-learning course in sccLearn, you will need to Turn Off your pop-up blocker to allow the course to function.
If you have added any toolbars to your browser, you need to turn off the pop-up blockers in the toolbars also. See the attachment below for directions.
When launching a web based training, you may get a Security Warning error, as shown below. The correct response on this box is NO. Follow the instructions in the Optimize attachment below to resolve the issue.
For a technical question (i.e. log in problems)? Email TechLinkCenter at TLC@isd.sccgov.org or call (408)918-7000
SSA employees only: Contact firstname.lastname@example.org or call (408)755-7575, option 1