If you or someone in your family needs mental health services, call the Mental Health Call Center at: 1(800) 704-0900 or (408) 885-5673
Welcome to the Santa Clara County’s Mental Health Department's website. In partnering with clients, families and communities to create culturally competent opportunities for Hope, Wellness and Recovery, the Santa Clara County Department of Mental Health is committed to serving, improving and making a difference in the lives of Santa Clara County residents diagnosed with mental illness. Recovery from mental illness is a realistic goal and the Santa Clara County Department of Mental Health supports individuals and families in achieving this goal.
This website is a tool to help meet your mental health issues. This website has been created for clients, family members, organizations and individuals to help on your journey to rehabilitation and recovery.
Recent Publication of the FY13-14 External Quality Review Organization Report
In early December 2013, APS Healthcare, California’s External Quality Organization (CAEQRO) conducted their review of our Medi-Cal Specialty Mental Health Services Waiver Program. This review was conducted in accordance with the Medicaid Managed Care regulations mandating that the Department of Health Care Services (DHCS) provide an annual external quality review of the quality, outcomes, timeliness of services, and access to services provided by Mental Health Plans (MHPs). In reviewing for aspects of care – emphasizing access, timeliness, quality, and outcomes – CAEQRO customized each review in FY13-14 based upon the issues and recommendations outlined in the FY13-14CAEQRO.
The Final Report reflecting the findings and recommendations from the FY13-14 External Quality Review of the MHP can be found here.
Recent Publication of MHSA Audit Report (August 2013):
In November 2004, California voters passed Proposition 63, now referred to as the Mental Health Services Act (MHSA), establishing new tax revenues to expand and improve local public mental health systems. MHSA funding comes from a 1% tax on taxable individual incomes over $1 million.
In August 2012, Senate Pro Tempore Steinberg requested an outcome & performance review of the Mental Health Services Act (MHSA). Senator Steinberg’s letter to the Joint Legislative Audit Committee (JLAC) Chair requested a review of the MHSA for the most recent six-year period, in a number of areas: assessment of county implementation of MHSA; fiscal reconciliation of revenues and allocations to counties; and reporting of data by individual counties in the aggregate. A copy of the letter can be found here.
On August 15, 2013, the California State Auditor's Office released their audit findings and recommendations. Links to the full report and fact sheet are listed below.
3. 2012-122 Audit Recommendations Progress Update