Navigate Up
Mental Health Department
Menu +

Ethnic & Cultural Communities Advisory Committee (ECCAC)

Published on: 12/3/2014 2:30 PM
Print
The Power of Community Heals
 ​
Ethnic & Cultural Communities Advisory Committee (ECCAC)
A Family Outreach and Engagement Program
Learning Partnership Division
1075 East Santa Clara Street
San Jose, CA 95116
 
ThuHien Nguyen, Ph. D.
Program Manager
Learning Partnership Division
 
Phone: 1 (408) 792-3912
 
Fax: (408) 792-2158
 
 
 
Languages Spoken: Amharic, Cantonese, English, Somali, Spanish, Tagalog, Taiwanese, Tigrinya, Vietnamese
 
 
 
Vision Statement
 
ECCAC envisions communities where consumers and family members from all cultures have quality of life, are free from stigmas associated with mental health status, and are empowered to move within mental health systems, through linguistically competent services, resources and support, justice and fair treatment.
 
 
 
Mission Statement
 
Our mission is to utilize the unique experiences and knowledge of culturally and ethnically diverse Communities in support of mental health.
 
 
 
Program Description
 
Ethnic & Cultural Communities Advisory Committee (ECCAC) a Family Outreach and Engagement Program provides linguistic and cultural competent outreach and education, advocacy and peer support to ethnic communities. The program’s goals are to reduce the stigma associated with mental health conditions, increase understanding of mental health issues, increase willingness to seek help, and increase access to mental health services. ECCAC staff is multicultural and multilingual, representing at least 9 cultural communities, and speaking at least 12 languages. There are seven ECCAC teams: African Heritage, African Immigrant (Eritrean, Ethiopian, and Somali), Chinese, Filipino, Latino, Native American, and Vietnamese. Each team has a community-specific logic model and service plan based on needs of each community. Our target audiences are ethnic and cultural communities in Santa Clara County, especially to monolingual individuals and families.
 
 
 
Services
 
ECCAC services include outreach and education, consumer and family support and education, individual support, and advocacy. ECCAC offers services in Amharic, Cantonese, English, Somali, Spanish, Tagalog, Taiwanese, Tigrinya, and Vietnamese.
 
To learn more, read the Ethnic and Cultural Communities Advisory Committee (ECCAC) brochure.

Outreach and education covers the promotion and de-stigmatization of mental health, and prevention and early intervention of mental illness. ECCAC staff meet with consumers, families and community members to provide information on mental health and mental illness, available services to improve mental health, and how to access them.

  • Mental Health First Aid: Mental Health First Aid (MHFA) is the help offered to a person developing a mental health problem or experiencing a mental health crisis. The first aid is given until appropriate treatment and support are received or until the crisis resolves.
  • Wellness Recovery Action Plan: It has been developed by a group of people who experience mental health challenges. These people learned that they can identify what makes them well, and then use their own Wellness Tools to relieve difficult feelings and maintain wellness. The result has been recovery and long-term stability. Your WRAP® program is designed by you in practical, day-to-day terms, and holds the key to getting and staying well. It does not necessarily replace traditional treatments, but can be used as a compliment to any other treatment options you have chosen.
  • Digital Story Telling Project: The workshop give participants the opportunity to create a digital story. This is a powerful cathartic tool that allows them to tell their story, experience closure and validation, and promote self healing.
  • Culturally specific outreach events: ECCAC host several outreach events in the forms of cultural festivals, celebrations, ceremonies, etc., to promote mental health awareness. 

ECCAC teams provide cultural and language specific weekly, bi-weekly, or monthly support groups. Our staff provide mental health information, encourage members to share lived experience and learn from each other on how to deal with mental health issues, help members build relationships and develop support networks, and provide assistance to members to apply for needed benefits and assistance.

 

ECCAC staff provide limited support in time of stress to mobilize individuals and families to take actions to reduce stress and improve mental health and wellbeing. For individuals who need intensive services, ECCAC staff will focus on connecting them to appropriate mental health treatment. Individual and family support and education may be done face-to-face or via telephone.
In general, advocacy is supporting, recommending or pleading to bring about positive change. ECCAC advocacy activities include attending public meetings, forums, symposiums, and conferences to raise awareness, provide input into new and existing policies, and/or participate in program planning and development. Advocacy also includes assisting individuals and families in working with mental health professionals to promote culturally sensitive care.​