Navigate Up
Social Services Agency Menu +
SSA

Debt Payment Options and Information

Last modified: 7/18/2014 9:00 AM

​The Social Services Agency accepts payments for public assistance and welfare debts such as CalWORKs, CalFresh (Food Stamps), General Assistance, CAPI, Adoption Assistance, Foster Care, and IHSS Provider overpayments.

 

Online Payments

Seven Days a Week: 24 Hours a Day
 
Secure online payments can be made by credit or debit card at any time. Accepted cards are: Discover, American Express, Visa, MasterCard, or bank issued debit card.  There is no fee for using this method of payment.
 
Use your monthly billing statement information for case number, last name, and first name to begin the online payment process.
 

Phone Payments

Seven Days a Week: 24 Hours a Day
To pay by phone dial: 1-844-I PAY SSA (1-844-472-9772)
 
Secure payments by phone can be made by credit card or debit card at any time. Accepted cards are: Discover, American Express, Visa, MasterCard, or bank issued debit card. There is no fee for using this method of payment.
 
Use your monthly billing statement information to find your debt number, and the first two letters of your last name to begin the phone payment process.
 

In-Person Payments

Monday – Friday: 8:00 AM – 5:00 PM
Cash, check, money order, and Electronic Benefit Transfer (EBT) payments are accepted at:
Social Services Agency
333 West Julian Street
San Jose, CA 95110
 
Monday – Friday: 8:00 AM – 5:00 PM
EBT payments only (no cash, check or money order) accepted at:
Continuing Benefits Services
1870 Senter Road
San Jose, CA 95112
Social Services Agency
Department of Employment
and Benefit Services
100 Moffett Boulevard
Mountain View, CA 94043
General Assistance
1919 Senter Road
San Jose, CA 95112
Employment Connection
Employment Services
379 Tomkins Court
Gilroy, CA 95020
 

Payment Drop Box (Please do not deposit cash)

Monday – Friday: 8:00 AM – 5:00 PM
A payment drop box is available in the Lobby at:
Social Services Agency
333 West Julian Street
San Jose, CA 95110

Mail-In Payments (Please do not mail cash)

Make checks or money orders payable to the Social Services Agency. Include case number and debtor name. Mail payment to:
Social Services Agency
ATTN: Accounts Receivable
333 West Julian Street
San Jose, CA 95110
 

Contact Information

Email Address: collections@ssa.sccgov.org
Telephone Number: (408) 755-7275
All inquiries will be answered within 2 business days.