Frequently Asked Questions
Published on: 3/13/2013 4:13 PM
A complaint should be submitted upon the belief that a reportable offense has been committed.
Please provide as much information as possible. Please be as specific as possible when completing the form or leaving a message. Please consider the following when completing the complaint:
• Who – person(s), or department(s) involved, name(s), position(s), address etc. (if available)
• When – date(s) or time period that the incident(s) occurred
• What – a detailed description of the incident(s), all information that would assist in the investigative process
• Where – the location(s) of the incident
Remember, a complaint with limited information cannot always be investigated.
Complaints can be submitted through one of the following ways:
- Telephone - 1 -888 -302-7743 (toll free number)
- Online - Electronic form
- Email - firstname.lastname@example.org
- Mail – 24/7 Whistleblower Program, 70 West Hedding Street, 9th Floor, East Wing, San Jose, CA 95110
It is not necessary to give your name or contact information, but it may impede any further investigation more specific information is needed. Please note that if you choose give your contact information, The Office of the County Counsel upon receipt of your complaint, will take all necessary steps to protect your anonymity to the extent that it is possible.
Investigations vary from a few weeks to several months depending on the complexity of the complaint.
Yes, if you choose to provide contact information, with your permission, the program staff may contact you regarding the disposition. Also, a synopsis, the investigative finding, and disposition for all complaints received by the Office of the County Counsel shall be addressed in the reports that are submitted to the Board of Supervisors. These reports, as they become available, shall be posted on the Reports channel of this website.
The 24/7 Whistleblower Program was created to allow current employees and the public to make confidential, anonymous reports relating to the violation of local campaign finance laws, conflict of interest laws, or governmental ethics; misuse of County resources; or the use of a County position to advance a private interest.