Important Note:
Please Read Disclaimer at the Bottom of the Screen. If You have any questions, please call 1-877-96-BENEFITS (1-877-962-3633).
SSA Program Policy Handbooks:
Handbook CalWORKs
Handbook CAPI
Handbook CalWORKs Employment Services
Handbook Common-Place
Handbook CalFresh
Handbook Foster Care
Handbook General Assistance
Handbook Medi-Cal
CalWORKs Handbook Sections
Policy Interpretations
Information Notices
pdf Table of Contents
pdf Index
CalWORKs Handbook Updates
pdf Update 15-07: Inter-County Procedures (ICT)
pdf Update 15-06: Revised Forms (AR 3, SAR 3, SAR 7, SAR 7A, SAWS 2A SAR, CW 8A, and CW 8)
pdf Update 15-05: Long-Term Welfare-To-Work (WTW) Sanction
pdf Update 15-04: Changes In Eligibility For All People With A Prior Felony Drug Conviction
pdf Update 15-03: Changes to Social Security and Supplemental Security Income Appeals Process
pdf Update 15-02: Changes to Asset Limits For Families
pdf Update 15-01: Immunization Good Cause Request Form
pdf Update 14-17: Revised Notice and Notice of Action (NOA) Messages that Deny, Discontinue, or Decrease Benefits for Lack of Verification
pdf Update 14-16: Semi-Annual Reporting (SAR) System Questions and Answers (Q&A)
pdf Update 14-15: Treatment of Changes During the Application Process
pdf Update 14-14: Exemption of Child-Only Safety Net and Drug/Fleeing Felons from Child Support Requirements
pdf Update 14-13: CalWORKs Housing Support Program
pdf Update 14-12: Request for Verification Form CW 2200
pdf Update 14-11: Retroactive Domestic Abuse Waivers
pdf Update 14-10: Identifying Former Foster Care Children Receiving CalWORKs
pdf Update 14-09: Inter-County Transfer Procedures
pdf Update 14-08: Minimum Basic Standard of Adequate Care (MBSAC) and Income In Kind (IIK) Cost of Living Adjustment (COLA)
pdf Update 14-07: Extending Benefits to Non-Minor Dependents (NMDs) Questions and Answers
pdf Update 14-06: Changes to the Temporary Absence Rules for Children
pdf Update 14-05: Veteran’s Disability Compensation (VDC) Benefits
pdf Update 14-04: Pregnancy Special Needs (PSN) for Teen Pregnant Women Only (PWO) Assistance Units
pdf Update 14-03: New Form for Incomplete Semi-Annual Reports (SAR 7)
pdf Update 14-02: Property Limit Change for Elderly/Disabled Households
pdf Update 14-01: Changes in Treatment of Motor Vehicles
pdf Update 13-16: Revised SAWS Application Forms
pdf Update 13-15: Implementation of Safety Net, Drug and Fleeing Felon Aid Codes
pdf Update 13-14: Immunization and School Attendance Information
pdf Update 13-13: Change to Earned Income Disregard (EID)
pdf Update 13-12: Changes for Non-Minor Dependent (NMD) Cases
pdf Update 13-11: Implementation of Semi-Annual Reporting (SAR)
pdf Update 13-10: Minimum Basic Standard of Adequate Care (MBSAC) and Income In Kind (IIK) Cost of Living Adjustment (COLA)
pdf Update 13-09: Federal Tax Credits and Refunds
pdf Update 13-08: New Aid Code for the CalWORKs Trafficking and Crime Victims Assistance Program (TCVAP)
pdf Update 13-07: Forms/Notices Changes for Semi-Annual Reporting (SAR)
pdf Update 13-06: Annual Reporting/ Child Only (AR/CO) Questions & Answers (Q&A)
pdf Update 13-05: Overview of Semi-Annual Reporting (SAR)
pdf Update 13-04: Trafficking and Crime Victims Assistance Program (TCVAP) - Program Codes for Time Study Reporting
pdf Update 13-03: Erratum to CalWORKs Update #2012-12
pdf Update 13-02: Overpayment Collection from Minors
pdf Update 13-01: New Young Child Time Limit Exemption
pdf Update 12-14: Student Financial Aid
pdf Update 12-13: Automated Balderas Telephone Calls
pdf Update 12-12: Annual Reporting/Child Only (AR/CO) Cases
pdf Update 12-11: Exclusion of AmeriCorps Payments as Income
pdf Update 12-10: Restoration of Aid (Quarterly Report)- AB 959
pdf Update 12-09: Minimum Basic Standard of Adequate Care (MBSAC) and Income In Kind (IIK) Cost of Living Adjustment (COLA)
pdf Update 12-08: Extended CalWORKs Benefits Questions & Answers
pdf Update 12-07: Child Moves to a New Assistance Unit
pdf Update 12-06: Refugee Cash Assistance (RCA) Work Exemptions
pdf Update 12-05: Extended CalWORKs Benefits
pdf Update 12-04: Appointing a DAC for Vendor Payment
pdf Update 12-03: Property Rules Clarification
pdf Update 12-02: School Attendance Policies
pdf Update 12-01: Non-Minor Dependents
pdf Update 11-14: 48-Month Time Limit Questions and Answers
pdf Update 11-13: County Health Evaluation Referral Program (CHERP) Termination
pdf Update 11-12: Changes to Restricted Accounts
pdf Update 11-11: Time on Aid (TOA) Extenders
pdf Update 11-10: Domestic Abuse Referral Process
pdf Update 11-09: CalWORKs Program Frequently Asked Questions and Answers
pdf Update 11-08: Employment Development Department (EDD) Debit Card
pdf Update 11-07: New 48-Month Time Limit for CalWORKs Adults
pdf Update 11-06: Restorations for Participants of Transitional Subsidized Employment
pdf Update 11-05: Earned Income Disregard (EID) Calculation
pdf Update 11-04: Vendor Payment Questions and Answers
pdf Update 11-03: Statewide Electronic Inter-County Transfers (eICT)
pdf Update 11-02: Federal Tax Credits and Refunds
pdf Update 11-01: Family Reunification Services- Questions and Answers
pdf Update 10-12: Incomplete QR 7 Received After NOA Cutoff
pdf Update 10-11: Change in Child Support Unassigned Arrears
pdf Update 10-10: Revised Rights and Responsibilities (SAWS 2A QR)
pdf Update 10-09: CalWORKs Redetermination Packets
pdf Update 10-08: Eligibility Time Extended for Iraqi and Afghan Special Immigrants
pdf Update 10-07: Exclusion From Income and Resources/Payments to Certain Filipino World War II Veterans
pdf Update 10-06: Vendor Payments
pdf Update 10-05: Erratum to CalWORKs Update 2009-16
pdf Update 10-04: Vehicle Value Determinations
pdf Update 10-03: CalWORKs Mail-In Redeterminations Part II
pdf Update 10-02: Revised Quarterly Eligibility/Status Report QR7, QR 7 Addendum and QR 7A Forms
pdf Update 10-01: CalWORKs Mail-In Redeterminations
pdf Update 09-16: Quarterly Reporting and Prospective Budgeting (QR/PB) Questions and Answers (Q & A's)
pdf Update 09-15: Time on Aid
pdf Update 09-14: Inter-County Transfers With Domestic Abuse Issues
pdf Update 09-13: Eligibility of Afghan Special Immigrants for Benefits and Services
pdf Update 09-12: Coordination of Domestic Abuse Services
pdf Update 09-11: Changes to Resource Exclusion Rules
pdf Update 09-10: Erratum to CalWORKs Update 2009-08
pdf Update 09-09: Multiple Overpayments
pdf Update 09-08: Registered Domestic Partners and Same Sex Spouses
pdf Update 09-07: Inter-County Transfer (ICT's)
pdf Update 09-06: School Verifications
pdf Update 09-05: Homeless Assistance Program Questions and Answers
pdf Update 09-04: Family Wellness Court
pdf Update 09-03: Battered and Sponsored Noncitizens
pdf Update 09-02: National Voter Registration Act of 1993
pdf Update 09-01: Inter-County Transfer Changes for Non-Needy Relatives
pdf Update 08-20: Parole for Cuban Medical Personnel in Third World Countries Program
pdf Update 08-19: Homeless Assistance and Domestic Violence
pdf Update 08-18: Common Case Referrals
pdf Update 08-17: County Health Evaluation Referral Program (CHERP) Contact Change
pdf Update 08-16: Complete "Quarterly Eligibility/Status Report (QR 7) Criteria
pdf Update 08-15: Interim Final Rule for "U" Non-Immigrant Status
pdf Update 08-14: Special Immigration Visas for Iraqis and Afghans and Iragi Refugees
pdf Update 08-13: Self-Employment Work Participation Requirements
pdf Update 08-12: Social Security Number Requirements for Non-Citizen Victims of Human Trafficking, Domestic Violence or Other Serious Crimes
pdf Update 08-11: Earned Income Credit (EIC) Outreach
pdf Update 08-10: Time Limits for Cash Assistance (Chapter 39)
pdf Update 08-09: Changes to Resource Exclusion Rules (Chapters 15 & 17)
pdf Update 08-08: Cal Learn Program
pdf Update 08-07: Addendum to CalWORKs Update 2008-3
pdf Update 08-06: Overpayments Resulting from Late QR 7
pdf Update 08-05: County Health Evaluation Referral Program (CHERP) Pilot Referral Process
pdf Update 08-04: Exemptions: 60 Years or Older Volunteers
pdf Update 08-03: Requesting Employment Verification Mid-Quarter (Chapter 9-Revised)
pdf Update 08-02: Clarifications to Health Alliance Referrals
pdf Update 08-01: Exemptions Based on the Care of a Child
pdf Update 07-17: Retroactive Cost of Living Adjustment (COLA) Increase to Maximum Aid Payment (MAP) Levels and Suspension for the 2007-2008 Fiscal Year
pdf Update 07-16: CHERP Address Change
pdf Update 07-15: Returned Mail for Whereabouts Unknown (Chapter 5)
pdf Update 07-14: Non-Citizen Victims of Human Trafficking, Domestic Violence and Other Serious Crimes
pdf Update 07-13: Discontinuance Date & Beginning Date of Aid
pdf Update 07-12: CalWORKs Employment Services Sanctions
pdf Update 07-11: Retroactive $50 Child Support Disregard
pdf Update 07-10: Central Intake Unit (CIU) Transition
pdf Update 07-09: Miscellaneous Revisions (Chapters 49, 50, 51, 52 and 53)
pdf Update 07-08: Miscellaneous Revisions (Chapters 9, 33, 42, 44 and 46)
pdf Update 07-07: Miscellaneous Revisions (Chapters 47, 48, 57, 58 and 59)
pdf Update 07-06: Miscellaneous Revisions (Chapters 22, 23, 24 and 25)
pdf Update 07-05: Non-Citizen Victims of Human Trafficking, Domestic Violence and Other Serious Crimes
pdf Update 07-04: Miscellaneous Revisions (Chapters 17, 18, 19, 20 and 21)
pdf Update 07-03: Homeless Assistance Program Questions & Answers #1
pdf Update 07-02: Miscellaneous Revisions (Chapters 11, 12, 14, 15 and 16)
pdf Update 07-01: Miscellaneous Revisions (Chapters 26, 27, 28, 29, and 30)
pdf Update 06-12: Minimum Basic Standard of Adequate Care (MBSAC) Cost of Living Adjustment (COLA)
pdf Update 06-11: Miscellaneous Revisions (Chapters 7, 8, 10)
pdf Update 06-10: Miscellaneous Revisions (Chapters 39, 41, 43)
pdf Update 06-09: Work Registration Exemption Changes
pdf Update 06-08: Funding Changes for Two-Parent Families
pdf Update 06-07: Changes to Welfare-to-Work (WTW) Sanction Policies
pdf Update 06-06: Miscellaneous Handbook Revisions (Chapters 31, 32, 34 and 35)
pdf Update 06-05: Miscellaneous Handbook Revisions (Chapters 3, 4, 5 and 6)
pdf Update 06-04: Homeless Assistance (Chapter 36, 37, 38)
pdf Update 06-03: Miscellaneous Handbook Revisions (Chapters 2 & 13)
pdf Update 06-02: Welfare-To-Work (WTW) Informing Requirements
pdf Update 06-01: Native TANF Program (NTP)
pdf Update 05-03: Cal Learn Referral Processes
pdf Update 05-02: Acknowledgement of Limited Sharing Form
pdf Update 05-01: Fry v. Saenz Lawsuit
pdf Update 04-21: Trafficking Victims Protection Reauthorization Act (TVPRA) of 2003
pdf Update 04-20: Quarterly Reporting/Prospective Budgeting (QR/PB) Q & A, #2
pdf Update 04-19: County Health Evaluation Referral Form
pdf Update 04-18: Quarterly Reporting/Prospective Budgeting (QR/PB) Q & A’s, #1
pdf Update 04-17: Instance of Sanction - Data Correction
pdf Update 04-16: Adding a Person to the Assistance Unit (AU)
pdf Update 04-15: Income Averaging Policy Change
pdf Update 04-14: Health Alliance
pdf Update 04-13: Employment Services Referrals and Sanctions
pdf Update 04-12: Federal Funding for State Aid Types
pdf Update 04-11: Treatment of Educational Awards/Scholarships and Welfare to Work Exemptions for a Dependent Child
pdf Update 04-10: CalWORKs Eligibility Under Quarterly Reporting
pdf Update 04-09: Compromise of Assigned Child Support Arrearages
pdf Update 04-08: Quarterly Eligibility/Status Report QR 7
pdf Update 04-07: Intercounty Collection of Overpayment
pdf Update 04-06: Trafficking Victims Protection Act of 2000
pdf Update 04-05: Safety Net and CW 60-Month Time Limit Questions and Answers
pdf Update 04-04: 60-Month Time Limit Exemption Criteria
pdf Update 04-03: Overview - Implementation of the Quarterly Reporting/Prospective Budgeting (QR/PB) System in the CalWORKs Program
pdf Update 04-02: CalWORKs Processing Medi-Cal For Newborns
pdf Update 04-01: Family Reunification (FR) Program
pdf Update 03-15: County Health Evaluation Referral Program (CHERP)
pdf Update 03-14: CalWORKs Employment Services (CWES) Sanction Negative Action Codes
pdf Update 03-13: New Exemption Code for Time On Aid (TOA) Tracking
pdf Update 03-12: CalWORKs Application and Face-to-Face Interview Requirements, Questions and Answers
pdf Update 03-11: Partial Exemptions
pdf Update 03-10: Child Care Retroactive Payment Provisions
pdf Update 03-09: Motor Vehicle Questions & Answers
pdf Update 03-08: CalWORKs Applicants And Recipients Who Join Or Are Called Back To Active Military Duty
pdf Update 03-07: Two Parent Sanction Procedures
pdf Update 03-06: Out of County TOA Information
pdf Update 03-05: Child Support And Overpayment Exemption Review Instructions For The Time-On-Aid (TOA) Reviewers
pdf Update 03-04: Revised Forms For CalWORKs
pdf Update 03-03: Senior Parent Deeming
pdf Update 03-02: County Specific Exemptions and Extenders
pdf Update 03-01: Addendum/Clarification/Erratum to CalWORKs Update #2002-26
pdf Update 02-26: Safety Net Program
pdf Update 02-25: Clarification of Sanction Procedures
pdf Update 02-24: Tracking Child Support Collection and Overpayments For The CalWORKs 60-Month Time Limit
pdf Update 02-23: Ongoing TOA Tracking
pdf Update 02-22: SSI Plus Program
pdf Update 02-21: CWES TOA Flyers
pdf Update 02-20: County Health Evaluation Referral Program (CHERP)
pdf Update 02-19: Cal Learn
pdf Update 02-18: RCA/ECA Regulation Changes
pdf Update 02-17: Domestic Abuse Referral Procedures
pdf Update 02-16: Extended Unemployment Insurance Claim
pdf Update 02-15: Time On Aid (TOA) Informing Notices
pdf Update 02-14: Child Citizenship Act of 2000 and CalWORKs Eligibility
pdf Update 02-13: Ricky Ray Hemophilia Relief Fund Payments, Nutrition Assistance Program Benefits, and Department of Defense Subsistence Supplemental Allowance Benefits
pdf Update 02-12: Health Coverage Retention Tool
pdf Update 02-11: Revised Intake Time On Aid (TOA) Procedures
pdf Update 02-10: CalWORKS Program Treatment of Supplemental Security Income (SSI) Recipients Participating Under Provisions of Section 1619(b) of the Social Security Act
pdf Update 02-09: Addendum/Clarification/Erratum to CalWORKS Update #2002-6
pdf Update 02-08: County Health Evaluation Referral Program
pdf Update 02-07: Eligibility for Teens Turning Age 18
pdf Update 02-06: Temporary Assistance for Needy Families (TANF) Program 60-Month Timed-Out Aid Types
pdf Update 02-05: Addendum/Clarification/Erratum to CalWORKs Update #01-20
pdf Update 02-04: Employment Services Work Registration Exemptions
pdf Update 02-03: Intake Time On Aid (TOA) Review Procedures
pdf Update 02-02: Maximum Family Grant (MFG)
pdf Update 02-01: Addendum, Clarification, Errata To CalWORKs Update #2001-19
Disclaimer: All County Letters (ACLs) issued from the California Department of Social Services (CDSS) and All County Welfare Director Letters (ACWDLs) issued from the Department of Health Care Services (DHCS) provide State policy and direction to counties for categorical aid programs. The County of Santa Clara disseminates the information regarding the Federal, State and County policies via Program Handbooks. A handbook has been developed locally for each categorical aid that's administered by Social Services Agency - Department of Employment and BenefitsServices (DEBS); containing specific guidelines and procedures based on the ACLs and ACWDLs for that particular program. These policies and procedures are updated periodically to reflect State and County policy changes in conjunction with internal memorandums.