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SSA Program Policy Handbooks:
Handbook CalWORKs
Handbook CAPI
Handbook CalWORKs Employment Services
Handbook Common-Place
Handbook CalFresh
Handbook Foster Care
Handbook General Assistance
Handbook Medi-Cal
Common Place Handbook Sections
Chapters
Updates
Policy Interpretations
PDF Document Table of Contents  
PDF Document Index
Common Place Handbook Updates
PDF Document Update 14-21: VMC Referrals for Adding-a-Program & Adding-a-Person
PDF Document Update 14-20: Erratum to Common Place Handbook Update 14-15, Changes in Social Security Services
PDF Document Update 14-19: Non-Minor Dependents & Child Support Referrals
PDF Document Update 14-18: Errata to Common Place Handbook Update #14-16, OT Triage
PDF Document Update 14-17: Electronic Notifications and View Notices Electronically
PDF Document Update 14-16: Clarification for CCS Triage Supervisor
PDF Document Update 14-15: Changes in Social Security Services
PDF Document Update 14-14: Maintaining Confidentiality in Office Lobbies
PDF Document Update 14-13: State Appeals Business Redesign-Revisions Chapter 37
PDF Document Update 14-12: America’s Job Centers of California
PDF Document Update 14-11: I-766 Employment Authorization Card
PDF Document Update 14-10: Intake and RRR Packets Update
PDF Document Update 14-09: Civil Rights Update: Language Needs and Special Accommodations
PDF Document Update 14-08: Non-Medical Out of Home Care (NMOHC)
PDF Document Update 14-07: Client and Third Party Case Reviews
PDF Document Update 14-06: State Hearings Filing Update
PDF Document Update 14-05: Electronic Benefit Transfer (EBT) Updates
PDF Document Update 14-04: CalWORKs SSI Advocacy Records Retention
PDF Document Update 14-03: Family Stabilization Forms
PDF Document Update 14-02: Consent to Release Social Services Records to SSI Advocacy Program Approved Attorneys - Form SCD 1400 Attachment
PDF Document Update 14-01: Supplemental Security Income (SSI) Representation Services
PDF Document Update 13-26: Revised SAWS Application Forms
PDF Document Update 13-25: 2013 Earned Income Tax Credit Outreach Publications
PDF Document Update 13-24: United States Citizenship and Immigration Services (USCIS) Form I-94 Automation - Frequently Asked Questions
PDF Document Update 13-23: Affordable Care Act (ACA) Workflows
PDF Document Update 13-22: Homeless Mail - General Delivery Service
PDF Document Update 13-21: Task Management Tool Changes Due to Workload Standards Changes
PDF Document Update 13-20: My Benefits CalWIN (MyBCW) - Contact a Worker by E-mail
PDF Document Update 13-19: Cash Aid Electronic Benefit Transfer (EBT) Electronic Theft
PDF Document Update 13-18: CWES Task Management Tool (TMT) Requests
PDF Document Update 13-17: National Voter Registration Act (NVRA)
PDF Document Update 13-16: Self-Service Technologies
PDF Document Update 13-15: Excessive Electronic Benefit Transfer (EBT) Card Replacement Process
PDF Document Update 13-14: Realignment Referral Card
PDF Document Update 13-13: Income and Eligibility Verification System (IEVS) Audit Findings
PDF Document Update 13-12: Family Reunification - AB 429 Clarifications
PDF Document Update 13-11: General Assistance SSI Advocacy Procedures
PDF Document Update 13-10: Clarification of Post Office General Delivery Service
PDF Document Update 13-09: Medi-Cal Only Fraud Referral at Intake
PDF Document Update 13-08: State Hearing Filing Procedures
PDF Document Update 13-07: Department of Child Support Services Address Change
PDF Document Update 13-06: United States Citizen and Immigration Services (USCIS) New Santa Clara Location
PDF Document Update 13-04: Correspondence for Homeless Clients
PDF Document Update 13-03: Earned Income Tax Credit (EITC), Child Tax Credit (CTC), Pacific Gas and Electric (PG&E) and California Life Line Telephone Services
PDF Document Update 13-02: Revisions to Add-A-Program and Case Rejection Criteria
PDF Document Update 13-01: CCS Intake Denial Procedures
PDF Document Update 12-38: Cal-Learn Graduation Bonuses
PDF Document Update 12-37: January 2013 COLA and Related Increases
PDF Document Update 12-36: Reasonable Accomodations
PDF Document Update 12-35: DFCS/DEBS Common Cases
PDF Document Update 12-34: CCS Continuing Unit Task Based Model
PDF Document Update 12-33: Changes to CWES Requests Due to CCS Changes
PDF Document Update 12-32: IEVS Unit Workflows
PDF Document Update 12-31: Referrals to Intake for Common Cases
PDF Document Update 12-30: My Benefits CalWIN (MyBCW) Online and Mobile Applications
PDF Document Update 12-29: Civil Rights Compliance Review
PDF Document Update 12-28: CCS - Valley Medical Center (VMC) Procedures Using Low Income Subsidy (LIS) Applications for CalFresh Outreach
PDF Document Update 12-27: CCS VMC Business Processes
PDF Document Update 12-26: CCS Intake Business Processes
PDF Document Update 12-25: Electronic Benefit Transfer (EBT) Card Replacement
PDF Document Update 12-24: EBT Repayment Authorizations
PDF Document Update 12-23: Electronic Inter-County Transfers
PDF Document Update 12-22: CCS CalWORKs Phone Support
PDF Document Update 12-21: CCS Intake Process for Long Term Care (LTC) Cases
PDF Document Update 12-20: CCS Continuing Unit Case Assignment at General Assistance (GA) Bureau
PDF Document Update 12-19: Benefits CalWIN Additional Functionality
PDF Document Update 12-18: CWES Overpayment/Underpayment Forms
PDF Document Update 12-17: CCS Intake Pilot at General Assistance (GA) Bureau
PDF Document Update 12-16: CCS Processes
PDF Document Update 12-15: County Welfare Department Electronic Inter-County Transfer (eICT) Contact List
PDF Document Update 12-14: CCS Intake Model
PDF Document Update 12-13: Annual Fee for Child Support Cases
PDF Document Update 12-12: Revision and Reorganization of Chapters
PDF Document Update 12-11: Chapter 20 - Self-Service Technologies
PDF Document Update 12-10: January 2012 SSA COLA and Related Increases
PDF Document Update 12-09: Clarification to Common Place Handbook Update #2011-16: CWES Requests in CCS Intake and Continuing Office
PDF Document Update 12-08: Online Access to Paternity Opportunity Program (POP) Data
PDF Document Update 12-07: New Homeless Mailing Address in Benefits CalWIN (BCW)
PDF Document Update 12-06: County Welfare Department Electronic Inter-County Transfer (eICT) Contact List
PDF Document Update 12-05: Changes to Voter Registration Requirements
PDF Document Update 12-04: Federal Tax Information Confidentiality
PDF Document Update 12-03: Earned Income Tax Credit (EITC), Child Tax Credit (CTC), Pacific Gas and Electric (PG&E) and California Life Line Telephone Services
PDF Document Update 12-02: Law Enforcement Written Requests
PDF Document Update 12-01: IDM Scanning Instructions for WTW 29
PDF Document Update 11-18: SSI Denials Business Process
PDF Document Update 11-17: Erratum to Common Place Update 2011-16
PDF Document Update 11-16: CWES Requests in CCS Intake and Continuing Offices
PDF Document Update 11-15: Clarification on "County Use Section" and EW Signatures on Forms
PDF Document Update 11-14: Use of Recording Devices During Client Office Visits
PDF Document Update 11-13: Clarification to Confidentiality and Law Enforcement Officials
PDF Document Update 11-12: Intake/RRR Packets and Case Transfer Chapter Revisions
PDF Document Update 11-11: Paternity Referral Process
PDF Document Update 11-10: Changes to Creating a User-to-User Alert in a CCS Intake Office
PDF Document Update 11-09: Case Rejection Criteria
PDF Document Update 11-08: CCS Workflows - "Creating a CCAL Caseload Alert and "Trouble Tickets""
PDF Document Update 11-07: Intake and RRR Packets
PDF Document Update 11-06: Statewide Electronic Inter-County Transfers (eICT)
PDF Document Update 11-05: Tattoo Removal Program Forms
PDF Document Update 11-04: Elimination of EBT Cash Access at Non-Authorized Liquor Stores
PDF Document Update 11-03: USCIS Fee Waiver Guidance
PDF Document Update 11-02: Earned Income Tax Credit (EITC), Child Tax Credit (CTC), Pacific Gas and Electric (PGE), and California Life Line Telephone Services
PDF Document Update 11-01: Erratum to Common Place Update 2008-20
PDF Document Update 10-25: The Language Line (Interpreter Services)
PDF Document Update 10-24: Statewide Fingerprint Imaging System (SFIS)
PDF Document Update 10-23: Erratum to Common Place Update 2010-20
PDF Document Update 10-22: January 2010 Social Security Cost of Living Adjustment (COLA)
PDF Document Update 10-21: Out-of-State EBT Card Usage
PDF Document Update 10-20: Elimination of EBT Cash Access at Certain ATMs
PDF Document Update 10-19: Negative Case Actions
PDF Document Update 10-18: Adoption Assistance Program Out of State Warrant Replacement
PDF Document Update 10-17: Breach of Confidentiality
PDF Document Update 10-16: Inter-Office vs. Courtesy Applications
PDF Document Update 10-15: CalWORKs Intake and Redetermination Packets
PDF Document Update 10-14: Public Charge
PDF Document Update 10-13: Redesigned Permanent Resident Card (I-551)
PDF Document Update 10-12: Civil Rights
PDF Document Update 10-11: Mailing Address Options for Homeless Food Stamps Clients
PDF Document Update 10-10: Confidentiality
PDF Document Update 10-09: Cuban/Haitian Entrant Program and Temporary Protected Status for Haitian Nationals
PDF Document Update 10-08: New Mailing Address for Secondary SAVE
PDF Document Update 10-07: DE 8720/DE 8720A - Request for Wage and Claim Information
PDF Document Update 10-06: Cases in a Closed Status Requiring Action
PDF Document Update 10-05: Forms Available in Shelf Stock
PDF Document Update 10-04: Electronic Benefit Transfer System Outage
PDF Document Update 10-03: Statewide Fingerprint Imaging System (SFIS) Clarifications
PDF Document Update 10-02: Redetermination (RRR) Packets
PDF Document Update 10-01: Earned Income Tax Credit (EITC), Child Tax Credit (CTC), Pacific Gas and Electric (PGE), and California Life Line Telephone Services
PDF Document Update 09-25: Privileged/Confidential Information
PDF Document Update 09-24: Child Support Domestic Abuse Good Cause Referrals
PDF Document Update 09-23: January 2010 SSA COLA and Miscellaneous Increases
PDF Document Update 09-22: Common Case Procedures
PDF Document Update 09-21: IHSS Individual Provider List [Chapters 22 & 56]
PDF Document Update 09-20: Claim Determination Worksheet (DFA 842)
PDF Document Update 09-19: Time on Aid Implementation Phases
PDF Document Update 09-18: Good Cause Determinations
PDF Document Update 09-17: Process for IEVS CalWIN Reports and IEVS NHR410 Hard Copy Reports [Chapters 5 & 7]
PDF Document Update 09-16: CalWIN's "View IEVS Applicant Abstract Window" [Chapters 5, 6 & 7]
PDF Document Update 09-15: Electronic Benefit Transfer (EBT) Transition (Chapter 33)
PDF Document Update 09-14: Program Bureau - Request for Services - SC 116 Process
PDF Document Update 09-13: Mailing Address Change for General Assistance Homeless
PDF Document Update 09-12: IEVS Implementation of an Outline Intentional Program Violators (IPV) Database Program [Common-Place Handbook 5]
PDF Document Update 09-11: "Quality Control Request for Case Action" - SCD1449 and SCD1449A (Chapter 57)
PDF Document Update 09-10: Local Child Support Agency (LCSA) Client Contact Information
PDF Document Update 09-09: Welfare to Work Informing Notice (WTW5)
PDF Document Update 09-08: Clarification on PRUCOL Cases
PDF Document Update 09-07: Case Narration
PDF Document Update 09-06: Homeless Mailing Address
PDF Document Update 09-05: Integrated Document Management (IDM)
PDF Document Update 09-04: Privileged Information
PDF Document Update 09-03: Intake Case Transfers When a Program is in a Discontinued Status
PDF Document Update 09-02: Intake Packets
PDF Document Update 09-01: Earned Income Tax Credit (EIC), Child Tax Credit (CTC), Pacific Gas and Electric (PGE), and California Life Line Telephone Services
PDF Document Update 08-20: Bank Verification
PDF Document Update 08-19: Erratum Update 2008-10: Inter-County Transfer (ICT) Contact List
PDF Document Update 08-18: Bank Transition to Bank of America
PDF Document Update 08-17: January 2009 SSA COLA and Related Increases
PDF Document Update 08-16: Client/Third Party Case Reviews
PDF Document Update 08-15: Closed Case Procedures
PDF Document Update 08-14: Child Support Referrals
PDF Document Update 08-13: Electronic Benefit Transfer (EBT) Changes and Miscellaneous Cleanup - (Revised)
PDF Document Update 08-12: Warrants/Checks - Cut-Off Times
PDF Document Update 08-11: Notarization
PDF Document Update 08-10: Inter-County Transfer (ICT) Contact List
PDF Document Update 08-09: "Language Survey - Interpreter/Translation Request" (SC1264) [Revised]
PDF Document Update 08-08: Client/Third Party Case Reviews
PDF Document Update 08-07: Language Coding
PDF Document Update 08-06: Clarification: Requests for Certificates
PDF Document Update 08-05: The Work Number
PDF Document Update 08-04: Case Structure
PDF Document Update 08-03: Case Transfers Pending Ticket Resolution
PDF Document Update 08-02: I-94 "Arrival - Departure Record"
PDF Document Update 08-01: Birth Certificates
PDF Document Update 07-20: FRED Referrals
PDF Document Update 07-19: Transitional Housing Placement Program (THPP)
PDF Document Update 07-18: Food Stamp Restaurant Meals Program
PDF Document Update 07-17: Community Complaints
PDF Document Update 07-16: Workload Standards and Procedures
PDF Document Update 07-15: January 2008 SSA COLA and Related Increases
PDF Document Update 07-14: Child and Medical Support Referral (Chapter 37)
PDF Document Update 07-13: Case Rejection Criteria
PDF Document Update 07-12: Case Transfers
PDF Document Update 07-11: Social Security Administration Reminders
PDF Document Update 07-10: Documentation
PDF Document Update 07-09: Workload Standards, Policies and Procedures
PDF Document Update 07-08: Medi-Cal ONLY Case Transfers
PDF Document Update 07-07: Hierarchy of Cases
PDF Document Update 07-06: Revised Criteria for Fraud Referrals
PDF Document Update 07-05: Paid Family Leave Benefits
PDF Document Update 07-04: Fraud Referrals for Absent Parent
PDF Document Update 07-03: Warrants/Checks Replacement Revisions
PDF Document Update 07-02: Reduced Fee for California Identification Cards (Revised)
PDF Document Update 07-01: Child/Medical/Spousal Support Payments
PDF Document Update 06-09: January 2007 SSA COLA and Related Increases
PDF Document Update 06-08: Revision of the Case Maintenance Chapters
PDF Document Update 06-07: Child Support Chapters and General Cleanup
PDF Document Update 06-06: Civil Rights Chapters and Reorganization of Handbook
PDF Document Update 06-05: Benefit Issuance Procedures and Other General Clean-up
PDF Document Update 06-04: Citizenship, Alienage and SAVE Chapters Clean-up
PDF Document Update 06-03: IEVS and Other General Clean-up
PDF Document Update 06-02: Integrated Document Management (IDM) and General Clean-Up
PDF Document Update 06-01: Suspected Employee Fraud Referral and General Clean-Up
PDF Document Update 05-10: January 2006 SSA COLA
PDF Document Update 05-09: Statewide Fingerprint Imaging System (SFIS) and Fraud
PDF Document Update 05-08: Inter-County Transfer List
PDF Document Update 05-07: "Everyone Is Different, But Equal Under The Law" (PUB 86)
PDF Document Update 05-06: Addendum/Clarification/Erratum to Common Place Handbook Update #2005-5, Integrated Document Management (IDM) of Periodic Reports and Attached Verifications
PDF Document Update 05-05: Integrated Document Management (IDM) of Periodic Reports & Attached Income Verifications
Reserved for Future Use
PDF Document Update 05-03: Case Structure/Numbering
PDF Document Update 05-02: Integrated Document Management (IDM) Project Phase II
PDF Document Update 05-01: Civil Rights Compliance Review-Second Language Services
PDF Document Update 04-19: Common Place SSA COLA
PDF Document Update 04-18: Pre-CalWIN Conversion Data Clean-up Q & A #1 and Clarifications
PDF Document Update 04-17: Errata to Common Place Update #2004-12, IDM
PDF Document Update 04-16: Department of Child Support Services
PDF Document Update 04-15: Food Stamps Face-to-Face Interview and SFIS Waiver
PDF Document Update 04-14: Child Support Referral Changes
PDF Document Update 04-13: Electronic Benefit Transfer (EBT) Contract Name Change
PDF Document Update 04-12: Integrated Document Management (IDM) Project
PDF Document Update 04-11: Non-Work Social Security Number
PDF Document Update 04-10: Case Rejection Policy
PDF Document Update 04-09: 40 Work Quarters
PDF Document Update 04-08: Safe At Home Program California Confidential Address
PDF Document Update 04-07: Quarterly Reporting/Prospective Budgeting Update #2
PDF Document Update 04-06: eFRED Referral Changes
PDF Document Update 04-05: Pre-CalWIN Conversion Data Clean-Up
PDF Document Update 04-04: Inter-County Transfer (ICT) List
PDF Document Update 04-03: Safely Surrendered Baby Law Poster (PUB 401)
PDF Document Update 04-02: Quarterly Reporting/Prospective Budgeting (QR/PB)
PDF Document Update 04-01: Earned Income Tax Credit (EITC), Child Tax Credit (CTC), Pacific Gas and Electric (PG&E) Discount, Southern Bell Corporation (SBC) Discount
PDF Document Update 03-18: Case Splitting; Continuing Caseload Hand Counts; Intra-Office Backlogs; Valley Medical Center (VMC); Structured Time for EWs; Retro Discontinuances/Closings; Complaints/Inquiries
PDF Document Update 03-17: Applicant Income and Eligibility Verification System (IEVS)
PDF Document Update 03-16: Case Transfers and Case Loans
PDF Document Update 03-15: Annual Unearned Income COLAs
PDF Document Update 03-14: Paternity Opportunity Program
PDF Document Update 03-13: Administrative Support Bureau (ASB) Overpayment Guidelines
PDF Document Update 03-12: Changes in AAP Forms For Intake Packets
PDF Document Update 03-11: Social Security Information Request or Referral Form (SC 1955)
PDF Document Update 03-10: Electronic Benefit Transfer, Update #6 Transaction Fees/Surcharges; Calls Made to the Automated Response Unit (ARU)
PDF Document Update 03-09: Electronic Benefit Transfer (EBT), Update 7 Expunged Benefits
PDF Document Update 03-08: New IEVS Matches
PDF Document Update 03-07: Case Filing
PDF Document Update 03-06: Case Numbering
PDF Document Update 03-05: Errata to Common Place Handbook Update #03-02, ACCS
PDF Document Update 03-04: Electronic Benefit Transfer (EBT), Update #5 Clarifications
PDF Document Update 03-03: Public Awareness Materials For The Safely Surrendered Baby Law
PDF Document Update 03-02: American Corrective Counseling Services (ACCS)
PDF Document Update 03-01: Earned Income Tax Credit (EITC), Child Tax Credit (CTC), Pacific Gas and Electric (PG&E) Discount, Southern Bell Corporation/Pacific Bell (SBC) Discount
PDF Document Update 02-28: 2nd Errata to Common Place Handbook Update #02-23, Intake Packets
PDF Document Update 02-27: Annual Unearned Income COLAs
PDF Document Update 02-26: Errata to Common Place Handbook Update #02-23, Intake Packets
PDF Document Update 02-25: Immediate Need/Expedited Service Procedures
PDF Document Update 02-24: Homeless Mail Back to District Offices
PDF Document Update 02-23: Intake Packets
PDF Document Update 02-22: Change of Address Card
PDF Document Update 02-21: EBT Fiscal Procedures
PDF Document Update 02-20: Electronic Benefit Transfer, Update #4: Policies and Procedures
PDF Document Update 02-19: eFRED Referral
PDF Document Update 02-18: Use of "The Work Number" For Employment Verification
PDF Document Update 02-17: Electronic Benefit Transfer (EBT), Update #3
PDF Document Update 02-16: Electronic Benefit Transfer (EBT), Update #2Commonly Asked Questions
PDF Document Update 02-15: Outreach Poster for Former Foster Care Children (FFCC) Who Exited Foster Care at Age 18
PDF Document Update 02-14: Relationship Coding Clarifications
PDF Document Update 02-13: Electronic Benefit Transfer (EBT)
PDF Document Update 02-12: "Quality Improvement Questionnaire" for State Reviews
PDF Document Update 02-11: Direct Deposit Clarification #2
PDF Document Update 02-10: Revision of District Office Road Show Schedule
PDF Document Update 02-09: Statewide Fingerprint Imaging System (SFIS) Requirements for Kin-GAP Recipients
PDF Document Update 02-08: Supervisory Reviews
PDF Document Update 02-07: Direct Deposit Clarifications
PDF Document Update 02-06: Case Rejection Criteria
PDF Document Update 02-05: Earned Income Tax Credit (EIC), Child Tax Credit (CTC), Pacific Gas and Electric (PGE), and Southern Bell Corporation/Pacific Bell (SCB)
PDF Document Update 02-04: Quality Control (QC)
PDF Document Update 02-03: Addendum, Clarification, Errata To Common Place Update #2001-19
PDF Document Update 02-02: Social Security Number Coding
PDF Document Update 02-01: Secondary SAVE Verification
popup Update 01-19: Inter-County Transfer (ICT) Procedures, Revised "Notification of Intercounty Transfer" (CW 215) Form
popup Update 01-18: Revised Forms
popup Update 01-17: Annual Unearned Income COLAs
popup Update 01-16: Intake Packets and Mandated Posters and Brochures for District Office Lobbies
popup Update 01-15: Fiscal
popup Update 01-14: District Office Road Show Schedule
popup Update 01-13: Payment Verification System (PVS) and New Hire Registry (NHR)
popup Update 01-12: Direct Deposit
popup Update 01-11: California State Ombudsman for Foster Care
popup Update 01-10: "Reach For Your Dreams With Cal-Learn" Brochure
popup Update 01-09: Policy Interpretations (PIs)
popup Update 01-08: Social Security Cost of Living Adjustment (COLA); An Interim Increase
popup Update 01-07: Direct Deposit of Public Assistance
popup Update 01-06: Civil Rights
popup Update 01-05: Addendum, Clarification, Erratum to Common Place Handbook Update #01-03
popup Update 01-04: Index and Table of Contents Updated
popup Update 01-03: Intake Packets
popup Update 01-02: Maintenance and Retention of Statewide Fingerprint Imaging System (SFIS) Client Records in County Case Files
popup Update 01-01: District Office Road Show Schedule
popup Update 00-11: Annual Unearned Income COLAs
popup Update 00-10: Granting of Asylum - RCA/RMA Eligibility
popup Update 00-09: Child Support Rewrite and Changes
popup Update 00-08: Addendum, Clarification, Erratum to Common Place Update #2000-7
popup Update 00-07: Statewide Fingerprint Imaging System (SFIS) Implementation
popup Update 00-06: Addendum/Clarification/Errata to Common Place Update #2000-05
popup Update 00-05: Elimination of Child Support Pass-On Payments for CalWORKs
popup Update 00-04: Immigration Status Update
popup Update 00-03: Statewide Fingerprint Imaging System (SFIS) Informing Requirements
popup Update 00-02: Earned Income Credit (EIC)
popup Update 00-01: District Office Line Staff Meetings - Policy Interpretations
popup Update 99-11: Civil Rights
popup Update 99-10: Annual Unearned Income COLAs
popup Update 99-09: Revised Application Forms for CalWORKs and Food Stamps
popup Update 99-08: Inter-County Transfer Update List
popup Update 99-07: Unacceptable Verification
popup Update 99-06: Neighborhood Self-Sufficiency Centers Request for Information
popup Update 99-05: Civil Rights/Translation Policy
popup Update 99-04: Court Reviews
popup Update 99-03: Mandated Posters and Brochures
popup Update 99-02: CET Homeless Mailing Address Change Due to Address Formatting
popup Update 99-01: Federal/State Claiming
popup Update 98-06: Child Support Pass-On Warrants
popup Update 98-05: Annual Unearned Income COLAs
popup Update 98-04: Child Support Pass On Warrants
popup Update 98-03: Changes in Child Support Requirements for CalWORKs
popup Update 98-02: EDD Real-Time Match and UIB Telephone Claim Filing
popup Update 98-01: I997 IEVS Review, New Hire Registry
popup Update 97-11: Inter-County Transfers, and Obsolete QC Error Definitions Removed
popup Update 97-10: Annual Unearned Income COLAS
popup Update 97-09: New Common-Place Hard Copy Handbooks Distributed
popup Update 97-08: Case Rejection Criteria
popup Update 97-07: Confidential/Sensitive Case Procedures
popup Update 97-06: Intake Packets
popup Update 97-05: Mandated Posters and Brochures
popup Update 97-04: Case Splitting
popup Update 97-03: New Criteria for FRED Referrals
popup Update 97-02: IEVS, New Hire Registry
popup Update 97-01: Child Support Changes
Disclaimer: All County Letters (ACLs) issued from the California Department of Social Services (CDSS) and All County Welfare Director Letters (ACWDLs) issued from the Department of Health Care Services (DHCS) provide State policy and direction to counties for categorical aid programs. The County of Santa Clara disseminates the information regarding the Federal, State and County policies via Program Handbooks. A handbook has been developed locally for each categorical aid that's administered by Social Services Agency - Department of Employment and BenefitsServices (DEBS); containing specific guidelines and procedures based on the ACLs and ACWDLs for that particular program. These policies and procedures are updated periodically to reflect State and County policy changes in conjunction with internal memorandums.