Important Note:
Please Read Disclaimer at the Bottom of the Screen. If You have any questions, please call 1-877-96-BENEFITS (1-877-962-3633).
SSA Program Policy Handbooks:
Handbook CalWORKs
Handbook CAPI
Handbook CalWORKs Employment Services
Handbook Common-Place
Handbook CalFresh
Handbook Foster Care
Handbook General Assistance
Handbook Medi-Cal
General Assistance Handbook Sections
Chapters
Updates
Policy Interpretations
pdf Table of Contents  
pdf Index
General Assistance Handbook Chapters
1.pdf General Assistance Policies
2.pdf Charts, Tables, and General Information
3.pdf Rights and Responsibilities
4. Reserved for Future Use
5.pdf Appeals
6.pdf Application Process
7. Reserved for Future Use
8.pdf Social Security Numbers
9.pdf Medi-Cal Application
10.pdf Verification
11.pdf Director's Exceptions
12.pdf Return to Residence
13.pdf Public Administrator/Guardian Procedures
14.pdf Reinvestigations
15.pdf QR 7 Processing
16.pdf Property
17.pdf Residency/Emergency Shelters
18. Reserved for Future Use
19.pdf Citizenship/Alienage/Sponsored Aliens
20. Reserved for Future Use
21.pdf Special Programs/Institutions
22. Reserved for Future Use
23.pdf Income
24. Reserved for Future Use
25.pdf Need Standards
26. Reserved for Future Use
27.pdf Payment Principles
28.pdf Vendor Payments
29.pdf SSI Advocacy
30.pdf Employable Classification
31. Reserved for Future Use
32.pdf Unemployable Classification
33.pdf Interim Assistance Reimbursement (IAR)/SSI Advocacy
34.pdf Vocational Services
35.pdf Overpayments
Disclaimer: All County Letters (ACLs) issued from the California Department of Social Services (CDSS) and All County Welfare Director Letters (ACWDLs) issued from the Department of Health Care Services (DHCS) provide State policy and direction to counties for categorical aid programs. The County of Santa Clara disseminates the information regarding the Federal, State and County policies via Program Handbooks. A handbook has been developed locally for each categorical aid that's administered by Social Services Agency - Department of Employment and BenefitsServices (DEBS); containing specific guidelines and procedures based on the ACLs and ACWDLs for that particular program. These policies and procedures are updated periodically to reflect State and County policy changes in conjunction with internal memorandums.