DFCS Online Policies & Procedures

  DFCS Online Policies & Procedures

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Handbook 1: Intake
1-5.1  CANC: Referrals Regarding Children Under DFCS Supervision
Intake
1-5.1 CANC: Referrals Regarding Children Under DFCS Supervision
Reference Points
Overview
Definition of Out-of-Home Care
Evaluate-out Policy
Referrals Alleging Abuse/Neglect on Children Placed in Out-of-Home Care
Email Notification Format
Email Notification Addresses
Referrals on Children Under DFCS Supervision Placed Out-of-County
Referrals Alleging Abuse/Neglect on Children Living at Home and Receiving VFM, IS or Court-ordered Family Maintenance Services
Assigned ER Social Worker Action
Other References


Reference Points
Effective Date: 6/01/06
Last Updated: 7/2/10
 Legal Basis:
Popup Window Penal Code (PC) § 11165.5
Popup Window PC § 11166 (j)
Popup Window PC § 11169.9
Popup Window Welfare and Institutions Code § 16504
pdf California Department of Social Service (CDSS) Manual of Policies and Procedures (MPP) Div. 31-405
pdf

All County Letter 05-09: Reporting And Investigation Requirements For Child Abuse Allegations Regarding Children In Out-Of-Home Placements

 CWS/CMS Forms:
bullet CAT - Response Determination Tool
bullet

Referral Management Section:

  • Emergency Response Referral Document
  • Allegation Notebook
bullet

Services Management Section: Contact Notebook



Overview  

It is the policy of the Department of Family and Children's Services (DFCS) that all allegations of child abuse and neglect shall be investigated in a thorough, unbiased, even-handed manner. In support of this policy, all new reports of child abuse and neglect involving a child placed in out-of-home care and under the supervision of DFCS are assigned to an Immediate Response (IR) social worker for assessment, unless the referral is downgraded by a Child Abuse and Neglect Center (CANC) supervisor or Program Manager.  New referrals with a 10-day priority response on children residing in their family home and receiving services under DFCS supervision are assigned to the child's primary social worker.

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Definition of Out-of-Home Care  

Out-of-home care refers to placements of children in:

  • Licensed foster homes
    • Includes Emergency Satellite Homes
  • Relative homes
  • Non-related extended family member (NREFM) homes
  • Foster Family Agency (FFA) homes
  • Group homes
  • Community Care Facilities
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Evaluate-out Policy   The policy of the Department of Family and Children's Services regarding referrals on children under DFCS supervision is that those referrals shall not be evaluated out, unless approval for evaluating-out is given by a CANC supervisor or the bureau program manager.  The criteria for evaluating out referrals on children under DFCS supervision is the same as the criteria for evaluating-out referrals for any other CANC referral.
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Referrals Alleging Abuse/Neglect on Children Placed in Out-of-Home Care  

When a referral is received alleging abuse or neglect of a child under DFCS supervision residing in an out-of-home placement, the Screening social worker:

  • Creates a referral(s) in CWS/CMS.

See ppt Instructions for CANC Recording of Out-of-Home Abuse Allegations in CWS/CMS.

    • When a child is placed in a county licensed foster home, group home, or community care facility (CCF, create a referral for only that child or children reported to the CANC by the caller.
     
  • Creates a new Client Notebook for the alleged perpetrator, if the perpetrator is a person known and there is no existing notebook for that person.
    • In the Allegation Notebook:
      • Under Perpetrator Type, choose "Perpetrator-SCP/Res. Facility," if the perpetrator is the out-of-home caregiver.
      • Under Placement Facility Type select appropriate facility type from the dropdown menu.
      • Complete Related Clients screen.
  • Includes any prior child welfare history regarding the caregiver on the referral.  


  • Assigns an Immediate Response (IR) priority, unless
    • The identified perpetrator does not reside in the placement home, in which case the referral may be prioritized as a 10-day referral and assigned to the child's social worker.
    • There is no allegation of abuse or neglect nor concerns about lack of supervision or care provided by the substitute caregiver, in which case the referral may be prioritized as a 10-day referral and assigned to the child's social worker.
    • After consultation with and approval by a CANC supervisor or the Bureau program manager, the referral may be downgraded to a 10-day Response or Evaluate-out.
    •  
  • Reports the incident, as follows, if the placement is:
    • A county licensed foster home:
      • Send notification of the referral via email to:
        1. DFCS Director
        2. DFCS Deputy Director
        3. Administrative Support Bureau Social Services Program Manager (SSPM)
        4. Child Abuse and Neglect Center Supervisors
        5. Early Intervention and Community SSPM
        6. Immediate Response (IR) Social Worker
          • No notice to ER social worker if referral is given a 10-day priority.
        7. IR Social Work Supervisor
        8. Placement Bureau SSPM
        9. Secretary to the Placement Bureau SSPMs
        10. Placement Social Work Supervisor
        11. All social workers with children placed in the home/facility
        12. Service Bureau supervisor(s)
        13. Service Bureau SSPM(s)
        14. Licensing Social Worker Supervisor
        15. Licensing Investigator (Social Worker)
         
    • A relative or non-relative extended family member (NREFM) caregiver:
      1. The first 13 parties listed above under county licensed foster homes
        • The licensing supervisor and investigator are not notified regarding relative/NREFM placements.
    • An FFA foster home:
      1. The first 13 parties listed above under county licensed foster homes
        • The licensing supervisor and investigator are not notified regarding relative/NREFM placements.
      2. RISC Coordinator (Tele: 975-5188)
       
    • A group home or community care facility (CCF):
      1. The first 10 parties listed above under county licensed foster homes
        • For group home referrals, only the Continuing social worker whose child is named on the referral needs to be notified.
      2. The Continuing social worker for the child named in the referral.
      3. Service Bureau supervisor
      4. Service Bureau SSPM
      5. RISC Coordinator (Tele: 975-5188)

  • Telephones the following persons as a follow-up to the email notification:
    • For county licensed homes:
      • The Licensing Social Work Supervisor.
      • All social workers assigned to a child residing in the foster home.
    • For group homes and CCF's:
      • The Continuing social worker whose child is named on the referral.
    • For relative or NREFM homes:
      • All social workers assigned to a child residing in the relative/NREFM home.
     
      Note: If, applicable, advise the child's primary social worker that an IR or ER social worker will initiate and complete the assessment and give the name of the IR/ER social worker, if known.


  • Cross reports to the law enforcement agency with jurisdiction to investigate the allegation on refer, if the referral meets the criteria for cross reporting and is either:
    • Prioritized as a 10-day response
      • IR social workers will make cross reports on Immediate Response priority referrals.
    • Evaluated out
  • Seeks approval from a CANC supervisor or bureau program manager to downgrade the referral to a 10-day response or evaluate-out, if the referral fits one of those criteria.
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Email Notification Format  

When sending email notification of an out-of-home abuse/neglect referral, Screening social workers use the following format.

  • Email Subject Heading
    • CAN Center Referral –[LAST name(s) of the child(ren) involved

  • Email Content
    • Type of referral and the type/name of facility involved.
      • Example: Active children in foster home placement.
      • Example: Previously active children in relative placement.
    • Referral #.
    • Name(s) of child(ren) in the home and their DOB.
    • Name of each child's social worker.
    • Referent's relation to the child (i.e., hospital staff, teacher, child’s counselor, etc.,).
    • Brief statement of the allegation.

      Example: Child alleged stepfather hit him on the cheek. Other children in home not hit.

    • Action taken by Screening social worker.
    • Name of IR/ER social worker, if referral is prioritized as an in-person response.
    • Name of child's social worker, if the referral is assigned to that worker.
      • Note who approved the assignment to the child's social worker.
       
    • Name of SSPM, if referral is downgraded to an evaluate-out.
    • Note if a cross-report was made (i.e., CCL, Law enforcement).
    • Screening social worker's name and phone number.
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E-mail Notification

Addresses

 
  • Lori.Medina@ssa.sccgov.org
    • DFCS Director
  • Jaime.Lopez@ssa.sccgov.org
    • DFCS Deputy Director
  • Doug.Southard@ssa.sccgov.org
    • Receving and Assessment Intake Center Director
  • Stanley.Lee@ssa.sccgov.org
    • Administrative Support Bureau Social Services Program Manager (SSPM) (TARD)
  • Connie.Vega@ssa.sccgov.org
    • Early Intervention and Community Services Bureau SSPM
  • Kim.Huynh-Vu@ssa.sccgov.org
    • Child Abuse and Neglect Center Program Manager
  • Christie.Tran@ssa.sccgov.org
    • Child Abuse and Neglect Center Supervisor
  • Melissa.Suarez@ssa.sccgov.org
    • Child Abuse and Neglect Center Supervisor
  • Roxanne.Stephens@ssa.sccgov.org
    • Placement Bureau SSPM
  • Tracy.Bowers@ssa.sccgov.org
    • Placement Bureau SSPM
  • Leticia.Gonzalez@ssa.sccgov.org
    • Placement Bureau SSPM
  • Dawn.Beck@ssa.sccgov.org
    • Secretary - Placement Bureau
  • Gilbert.Murillo@ssa.sccgov.org
    • Placement Unit Social Work Supervisor
  • Kueiting.Huang@ssa.sccgov.org
    • Licensing Social Work Supervisor
  • Andree.Patron@ssa.sccgov.org
    • Licensing Investigator (Social Worker)
  • Mary.Schlim@ssa.sccgov.org
    • Placement Services Bureau/RISC Coordinator II
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Referrals on Children Under DFCS Supervision Placed Out-of-County   When a referral is received at the CANC on a child placed out-of-home in another county, the referral is made an Immediate Response (IR) priority, unless a downgrade is approved by a CANC supervisor or the Bureau program manager.  The Screening social worker or supervisor may try to work with the host county to request that county respond to the referral as an IR on a courtesy basis.  If the referral has been downgraded to a 10-Day priority, the referral is assigned to an Emergency Response worker.  If not downgraded, the referral is assigned to an IR social worker for immediate response.
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Referrals Alleging Abuse on Children Living at Home and Receiving VFM, IS or Court-ordered FM Services  

When a referral is received alleging abuse or neglect occurred in a family receiving services under the Voluntary Family Maintenance, Informal Supervision or court-ordered Family Maintenance Program, the Screening social worker:

  • Conducts an initial assessment of the allegations, following the Emergency Response Protocol and using the CAT Response Determination Assessment Tool.
  • Creates a referral for the child or sibling group in the home, if the allegations meet the definition of child abuse or neglect.
  • Creates a new Client Notebook for the alleged perpetrator, if a Client Notebook has not already been created for the identified as the perpetrator.

  • Reviews any prior child welfare history regarding the parents on the referral.
  • Assigns an appropriate response time to the referral.  

If the priority assignment is a(n)..

Then the Screening social worker..

Immediate Response (IR)

Assigns the referral to the next IR social worker on the rotation board.

10-Day Response

Delivers/sends a copy of the referral to the VFM, IS or Continuing social worker who is the primary social worker for the family. 

  • Follow-up with an email to the social worker and cc: the worker's supervisor to alert them of the referral.

NOTE:  Do not evaluate out the referral, unless approval is given by the CANC supervisor or the bureau program manager. 

  • The disposition and closure of the referral will be completed by the primary social worker who conducts the referral assessment.  
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Assigned ER Social Worker Action  

See OPP Chapter 2-6: ER - Referrals Alleging Abuse or Neglect Regarding Children Under DFCS Supervision.

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Other References  
bullet2 OPP Chapter 1-5: Emergency Response Protocol
bullet2 OPP Chapter 3-16.1: CAT - Response Determination Tool
ppt2 Instructions for CANC Recording of Out-of-Home Abuse Allegations in CWS/CMS.
bullet2 OPP Chapter 1-8: Determining a Response to a Referral
bullet2 OPP Chapter 1-7: Evaluating-out Referrals
bullet2 OPP Chapter 2-6: ER - Referrals Alleging Abuse or Neglect Regarding Children Under DFCS Supervision
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