DFCS Online Policies & Procedures

  DFCS Online Policies & Procedures

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Handbook 19: How To..
19-4.1 How to Refer a Parent to Parent Orientation

 

How To..
19-4.1   How to Refer a Parent to Parent Orientation
Reference Points
Overview
DFCS Parent Orientation Policy
How to Initiate a Referral to Parent Orientation
Successful Completion of Parent Orientation
How to Access Class Attendance
Contact


Reference Points
Effective Date: TBA
Last Updated: 2/11/09
 Non CWS/CMS Forms:
MS Word 300 Petition Worksheet
MS Word Dependency Initial Hearing Report
MS Word DFCS Special Funds Request (SCZ414Z)- Parent Orientation


Overview  

Parent Orientation is a service provided to clients by the Department of Family and Children's Services (DFCS) to improve clients' knowledge of the court-mandated child welfare and related systems. It provides an opportunity for parents to learn about child welfare and the juvenile dependency court, as well as about foster homes and legal and other relevant resources.  Parent Orientation is facilitated by DFCS social workers and social work supervisors. Classes are offered at facilities throughout the county.  There is no charge to clients.  To complete the program, clients attend three (3) weekly sessions:

  • Session One: Overview of the Child Welfare System;
  • Session Two: Attorney/Social Work Supervisor; and
  • Session 3: Foster Parent and Ombudsperson/Resources. 
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DFCS Parent Orientation Policy  

It is the policy of the DFCS that all parents with a case plan participate in Parent Orientation, which provides them with an understanding of the child welfare and juvenile dependency systems.  Parent Orientation is offered in an effort to improve parents' cooperation in using child welfare resouces and services and to enhance their ability for self-advocacy. 

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How to Initiate a Referral to Parent Orientation  

Parent Orientation is recommended for all parents who receive  either court-mandated or voluntary services under DFCS supervision. 

Emergency Response (ER)

When an assessment is made to offer voluntary services to a family, the ER social worker:

  • Discusses the Parent Orientation program with the parents and informs them that participation in Parent Orientation classes is required if the parents agree to receiving voluntary services.


  • Includes the parents' participation in Parent Orientation classes as part of recommended services on the Voluntary Family Maintenance Agreement or Informal Supervision Agreement.

 

Dependent Intake (DI)

To initiate a referral for parent orientation, the DI social worker:

  • Indicates on the 300 Petition Worksheet the recommendation that the parents be scheduled for the same or separate classes and a determination of whether the parents are available for afternoon or evening classes.
    • The DI social worker may not have an opportunity to discuss the Parent Orientation program with the parents prior to filing the 300 Petition.
    • DI clerical will fax a copy of the worksheet to the Parent Education Coordinator.
    • The Parent Education coordinator chooses the class series for the parent, based on the information provided on the Petition worksheet.
  • Discusses Parent Orientation with the parent, explains that he/she has been referred for Parent Orientation, and lets the parent know that he/she will receive a class confirmation letter with information regarding the class dates, times and location.
    • If the parent's whereabouts is unknown at the time of the filing of the 300 Petition, the Parent Education coordinator sends a copy of the class confirmation letter to the social worker who is then responsible for giving the letter to the parent.
  • Marks Parent Orientation under recommendations for referrals to provided in the Dependency Initial Hearing Report to indicate that the social worker has referred the parent to Parent Orientation.
  • Incorporates Parent Orientation in the CWS/CMS case plan under Case Management Services.


The client receives an enrollment letter at least five (5) days prior to the class start date to confirm the class date, time and place. A copy of the letter is attached to a Memo sent to the social worker, requesting that the social worker contact the client to remind the client of the class. 


Informal Supervision (IS) and Voluntary Family Maintenance (VFM)

To initiate a referral for Parent Orientation, the IS or VFM social worker:

  • Discusses Parent Orientation with the parent and encourages the parent to agree to participate in Parent Orientation classes.


  • Completes the DFCS Request (SCZ 414Z) - Parent Orientation
    • To access the form:
      • Go to the S: Drive.
      • Click SCZ414Z
      • Click SCZ414Z_MASTER_LIST
      • Enable the Macros and under Service Requests click on Parent Orientation.
    • To find a schedule of classes:
      • Go to the G: drive
      • Open the Parent Education Folder
      • Click the Parent Orientation Class Schedule document
  • Submits the SCZ414Z to the Parent Education Coordinator
    • Email: ParentEducation@ssa.sccgov.org
    • Pony: 591 N. King Road, SJ 95133, Attn: Parent Education Coordinator
    • Fax: 408-793-8810
    • Tel:  408-793-8815

  • Incorporates Parent Orientation in the CWS/CMS case plan under Case Management Services.

The client receives an enrollment letter at least five (5) days prior to the class start date to confirm the class date, time and place. A copy of the letter is attached to a Memo sent to the social worker, requesting that the social worker contact the client to remind the client of the class. 
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Successful Completion of and Termination from Parent Orientation  

To successfully complete Parent Orientation, a parent must attend all three classes of the orientation series, unless a class is missed due to a death in the family or hospitalization of the parent.  Late arrivals are not permitted into the class, and, if a parent is late for the class, he/she must ask the social worker to reenroll him/her in another orientation series.

When a parent completes a program of parent orientation, the instructor issues a certificate of completion and a copy of the certificate to the parent. The parent may give the social worker the copy of the certificate or the social worker may ask the parent for a copy of the certificate to keep in the case file and attach to a court report as proof of completion of the classes.  The social worker also may check the class attendance sheet in the agency G:drive to determine if the parent attended all three of the orientation classes.

The only way the social worker can determine if a parent did not successfully complete an orientation series, aside from asking the parent, is to monitor the parent's class attendance sheet in the agency G:drive.  No documentation is sent to the social worker regarding a parent's failure to complete an orientation series.  To re-enroll the client in a subsequent orientation series, the social worker must resubmit a Special Funds Request for Parent Orientation (SCZ414Z).

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How to Access Class Attendance  

Social workers can access the most current information regarding a client's attendance in Parent Orientation classes on the G: drive. 

  • Open the “My Computer” icon on the desktop.
  • Double click the G: drive icon.
  • Double click the Parenting Education folder.
  • Double click the folder of the Parent Orientation class in which the client is enrolled.
    • Parent Orientation class attendance sheets normally have “PO” in the title (e.g. “PO 2008-2009)
  • Double click the listing for the class with the start-date in which the client is enrolled (e.g. “PO GFRC Span 10 1 08.xls”)
  • Review the information related to the client regarding attendance.
  • Close the document file when finished
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Contact  

Parent Education Coordinator

Rosa Benns, SWC II

591 N King Road, San Jose, CA 95133

408-793-8815

bennsr@ssa.sccgov.org

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Other References  
MS Word A Parent’s Guide to Juvenile Dependency Court and Services for Families and Children
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