DFCS Online Policies & Procedures

  DFCS Online Policies & Procedures

   <<< Return to OPP Table of Contents
Handbook 19: How To...
19-7 How To Refer A Client to System of Care (SOC)

 

How To...
19-7   How To Refer a Client to System of Care (SOC)
Reference Points
Overview
Who May Refer to SOC
What Types of Situations Qualify
Who Is Eligible to Receive Services
Who Is Not Eligible to Receive Services
SOC Treatment Services
SOC Referral Process
Consent for Treatment
Who Are The Service Providers
Contact
Other References


Reference Points
Effective Date: 1/1/07
Last Updated: 2/24/10
 Non CWS/CMS Forms:
MS Word System of Care Mental Health Referral Form (SCZ23)
MS Word Consent for Mental Health Treatment (SCZ 243)
MS Word Authorization for Use and Disclosure of Protected Health Information (SCZ 244)


Overview   System of Care (SOC) is a federally funded service delivery system in partnership with the county Mental Health Department, Juvenile Probation Department, County Office of Education and the Department of Family and Children's Services. The services provided through SOC are comprehensive, community-based and target seriously emotionally and behaviorally disturbed youth separated from their families or at risk of separation.  SOC values family preservation; maintaining children in their home, whenever possible; least restrictive environment; family involvement building on unique strengths; and cultural competence in service delivery.
    < Return to OPP Table of Contents | ^ Back to Top of Page
   
Who May Refer to SOC  

For children supervised by DFCS, social workers make referrals for System of Care services.

 

    < Return to OPP Table of Contents | ^ Back to Top of Page
   
What Types of Situations Qualify  

System of Care is an in-home based therapeutic service.

Generally, referrals fall into two categories:

  1. Maintaining a child in his/her home.
    • These referrals are typically made by Emergency Response or Dependent Intake social workers.
  2. Stabilizing a child's placement.
    • SOC service provides work with foster parents, relatives and non-relative extended family members, as well as parents.

Presenting problems may include:

  • Substance abuse
  • Family conflict
  • Emotional distress
  • Behavioral issues
  • Gang involvement
  • Sexual perpetrator
  • Sexual abuse victim
    < Return to OPP Table of Contents | ^ Back to Top of Page
   
Who Is Eligible to Receive Services  

Social workers may refer a child for services through SOC when:

  • The child resides:
    • With parents
    • In foster home care
    • With relative or non-relative extended family members
       
  • The child demonstrates a need for therapeutic services.
    • No DSM-IVR diagnosis is necessary at the initial referral, however, a mental health diagnosis must be made before services can begin.
       
  • In-home services are best suited for the family, and it would be difficult for the family to access out patient services.
  • The child is covered under Medical.
  • The child resides in Santa Clara County.
    • On occasion, a provider may be willing to provide services in another county.  The SOC Coordinator may be consulted for this information.
    < Return to OPP Table of Contents | ^ Back to Top of Page
   
Who is Not Eligible to Receive Services  

Children are not eligible to receive System of Care services if they are:

  • Not covered by Medical.
  • Placed in Foster Family Agency (FFA) homes or group homes/Community Care Facilities that are required to provide mental health services.
  • Placed in out-of-county homes.

Further, children receiving Wraparound services should only be referred for System of Care services if SOC is being used as a step down, i.e. least restrictive, service.

    < Return to OPP Table of Contents | ^ Back to Top of Page
   
SOC Treatment Services  

Treatment services include:

  • Individual/family counseling offered in-home or at other sites as appropriate
  • Medication support services
  • Community referrals, as needed
    < Return to OPP Table of Contents | ^ Back to Top of Page
   
SOC Referral Process  

To refer a child and/or family to System of Care, the:

  • Social Worker:
    • Completes a System of Care Mental Health Referral Form (SOCMHRF)
      • The worker may telephone the SOC Coordinator to discuss the referral prior to completing the form.
    • Faxes the form to SOC Coordinator.

See contact information below for the SOC Coordinator.

  • SOC Coordinator:
    • Selects a provider from the list of providers.
    • Sends the referral to the provider to refer the individual for services.


  • Service Provider:
    • Sends a response to the social worker, usually via fax, to confirm services.
      • Social workers should receive a response from the provider within a week of the initial request. 
    < Return to OPP Table of Contents | ^ Back to Top of Page
   
Consent for Treatment  

After a service provider is selected to work with the child and family and before services can begin, the social worker must send to the provider both the:

  • Consent for Mental Health Treatment (SCZ 243) signed by a parent.
    • Social workers must make reasonable efforts to secure a parent's signature on the Consent for Mental Health Treatment.

  • Authorization for Use and Disclosure of Protected Health Information (release of information) signed by a parent.

 

Social workers must make reasonable efforts to secure a parent's signature on the on both forms.  If unable to obtain signatures from the parent, a Court order authorizing treatment and release of information is required.

    < Return to OPP Table of Contents | ^ Back to Top of Page
   
Who Are The Service Providers  

Systems of Care services are offered by seven community-based organizations, which include:

  • Eastfield Ming Quong (EMQ)
  • Gardner Family Care Corporation (Centro de Bienestar)
  • Community Solutions
  • Ujima Adult and Family Services
  • Asian Americans for Community Involvement (AACI)
  • Starlight
    < Return to OPP Table of Contents | ^ Back to Top of Page
   
Contact  

Margaret Ledesma

Phone: (408) 794-0581

Fax: (408) 938-4529

Email:Margaret.Ledesma@hhs.sccgov.org

 

    < Return to OPP Table of Contents | ^ Back to Top of Page
   
Other References  
bullet2 OPP Chapter 13-7: Consent for Mental Health Treatment
    < Return to OPP Table of Contents | ^ Back to Top of Page