DFCS Online Policies & Procedures

  DFCS Online Policies & Procedures

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Handbook 20: Special Information
20-7 Storing Children's Personal Items

 

Special Information
20-7  Storing Children's Personal Items
Reference Points
Overview
Preparing the Items for Storage
Returning the Items to the Child
Pick-up and Delivery Schedule
Tracking Items
Inventory
Contacts


Reference Points
Effective Date: 5/1/10
Last Updated: 11/5/13


Overview   Children's personal items become a responsibility of the social worker when children come into care, when they change placements, when they run from placement, and when they exit the dependency system.  Arrangements have been made with a public storage facility as the place for children's items to be stored until arrangements are made for getting the items to the child.  Items cannot be stored for longer than 1 year.

These procedures apply to both the Julian St. and South County Offices.

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Preparing the Items for Storage  

When the personal items are collected by the social worker or delivered to one of the DFCS offices, a social worker contacts the Office Management Coordinator (OMC) of the respective office who assigns a clerical staff to assist the social worker in packing the items in shipping boxes and labeling the boxes.  After packing the items, the social worker contacts Robin Rivas, OMC at (408) 501-6674, to arrange for pick-up of the items to be taken to the public storage facility.

If personal items are dropped off at the Julian St. Office by a caregiver at the end of the day, the social worker may contact OMC Robin Rivas, 408-501-6674 for overnight storage at the Julian St. Office. 

The social worker is responsible for packing the items and arranging to have the packed boxes taken to storage by the following day.

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Returning the Items to the Child  

To have the items delivered from storage to the DFCS office, the social worker calls Robin Rivas, OMC to make arrangements for the boxes to be retrieved and delivered to the DFCS office.

After receiving the boxed items from storage, the social worker delivers the items to the child or has them mailed to the child.

To ship items: Fill out an SCS260, Shipment Request Form. Find in DFCS forms library on the SSA Intranet.  This is for DFCS internal use only.  You only need one form per address; there is a place on the form to note the total number of boxes. You need to label each box individually. 

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Pick-up and Delivery Schedule  

Pick-up and delivery days are: Tuesday and Thursdays between 10-3. 

 

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Tracking Items  

At 60 day intervals, social workers, supervisors, and managers are sent reminders that the child's personal items remain in storage.  At 11 months, a notice goes to the social worker, supervisor, and manager that the items must be moved from the storage facility or, in 45 days from the notice, the items will be donated to a charitable organization. 

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Inventory of the Personal Items   Best practice is for the social worker to inventory the child's personal items with the child or caregiver at the time the items are picked up by the social worker or delivered to one of the DFCS offices. 
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Contacts  

Office Management Coordinator (OMC)

Robin Rivas

373 W. Julian St.

San Jose, CA 95110

Phone: 408-501-6674 

Robin.Rivas@ssa.sccgov.org

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