DFCS Online Policies & Procedures

  DFCS Online Policies & Procedures

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Handbook 22: DFCS Resource Guide
22-5 Domestic Violence Services

 

DFCS Resource Guide
22-5 Domestic Violence Services
Reference Points
Accountability in Relationships/Anger Management
Batterers' Intervention Program Providers (Certified)
Community Solutions
Domestic Violence Intervention Collaborative
Eastern European Service Agency (EESA)
Housing - Home Safe
Intensive Upfront Services Collaborative - DFCS DV Advocates
Maitri - Services for Families from South Asia
Next Door Solutions to Domestic Violence

Parenting without Violence

(16-Week Program)
Restraining Orders- Pro Bono Project
Santa Clara County Domestic Violence Council Resource Guide
Support Network for Battered Women
Victim Notification Registry
Victim Witness Assistance
Women's Domestic Violence Therapeutic Support Groups for Victims
Other Resource Services
Other References


Reference Points
Effective Date: In effect
Last Updated: 10/8/12
 Non CWS/CMS Forms:
MS Word Social Services Victim Witness Referral (SCZ226)


Accountability in Relationships/Anger Management   See Domestic Violence Intervention Collaborative below for information on 16 Week Conflict and Accountability Classes. 
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Certified Batterers' Intervention Program Providers

  Certified Batterers' Intervention Program Providers
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Community Solutions  

Organization:  Community Solutions

Program Name: Community Solutions

     16264 Church Street, #103
      Morgan Hill, CA  95038-0546
      _____________________
      6980 Chestnut Street
      Gilroy, CA  95020
     

Phone/Fax:   Morgan Hill Office

          408.779.2113
          408.778.9672 FAX

Gilroy Office

408.842.7138
408.842.0757 FAX

General Services Information

Tel: (408) 842.7138

Email:cs@communitysolutions.org   

Web site:  www.communitysolutions.org

Description of Services:The spectrum of services includes intensive treatment and residential care, 24-hour crisis intervention, confidential shelter and support services, school and community counseling services, legal advocacy, prevention and education programs and housing assistance. 

Solutions to Violence Services include:

Language: English and Spanish

Eligibility:  Eligibility requirements vary for each service.  See web site links for specific eligibility information.

Application: The application process varies for each service.  See web site links for specific application processes.

Fee: No fee or Victim Witness funding.
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Domestic Violence Intervention Collaborative  

Domestic Violence Intervention Collaborative

(SSA Contractor)

Program: Domestic Violence Intervention Collaborative

               111 N. Market Suite 1015

                San Jose, CA  951113

 

Phone:     (408) 294-0006

Fax:         (408) 294-6542

Website:  www.dvintervention.org

 

Nancy Marshall, Executive Director: extension. 2

Email: nmarshall@dvintervention.org

Kimberly Sanchez, Group and DV Assessments Coordinator: extension 1

Email: ksanchez@dvintervention.com

Hortencia Cavillo: extension 4

Email: h95112@yahoo.com

                               

Sharon Olson: (408) 998-5298

Email: rainbowsco1@comcast.net

Paloma Bustos: Extension 6

Email: pbustos@dvintervention.org

 

Description of Services: 

  • Conflicts and Accountability Classes
  • Women Victims' Support Groups
    • English and Spanish speaking
  • Court Ordered Domestic Violence Assessments

 

Provides both direct client services, court specific and court related services.

  • Direct Client Services
  •  

    • Conduct the following types of assessments:
      • Needs Assessment for victims of domestic violence
      • Lethality/risk assessments
      • Safety needs assessments
    • Individual therapy for DFCS clients without an approved Victim Witness claim
    • General support during court appearances
    • Safety planning when the client may be physically threatened in court or when entering or leaving court
    • Information on court procedures and process
    • Assistance with restraining orders
    • Victim Advocacy
    • Participation in mediation
    • Crisis intervention
    • Referrals to adjunct services, including emergency housing
    • Women's Domestic Violence Therapeutic Support Groups for Victims
    • 16 Week Conflict and Accoutntability
      • A 16-week program designed to provide education and information for individuals who have disturbed the peace and/or have been charged with PC 415 (disturbing the peace) of an intimate partner, former intimate partner or parent of a mutual child.
  • Court Specific Services
    • Consultation with court system: County Counsel, District Attorney, Parent  Attorney, Judicial Officers
    • Liaison with District Attorneys, Probation Officers and Law Enforcement for concurrent criminal cases
    • Expert Witness testimony
    • Participation in mediation as a domestic violence expert
    • Provide education about domestic violence and its impact

 

  • Court Support Services
    • Conducts court-ordered domestic violence assessments
    • Participation in TDMs and Family Conferences, as requested
    • Available to social workers for consultation

 

Language: English and Spanish

Eligibility:  DFCS Clients


Application/Referral Procedures:

  • Domestic Violence Court Specialists have access to petitions and court reports for the purposes of identifying clients who may need services related to domestic violence. The Specialists contact and consult with social workers regarding the provision of services to clients.
  • Women's Domestic Violence Groups -

Fees:

  • Victim Witness funding for group counseling , if the client qualifies for the funding.
  • No fee for clients who do not qualify for Victim Witness funding, though eligibility for participation in the program for those without Victim Witness is based upon availability of space.

 

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Eastern European Service Agency (EESA)   See OPP Chapter 22-2: Mental Health Services, Eastern European Service Agency (EESA)
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Housing - Home Safe  

Homesafe

Organization: Seven collaborative agencies include:

  • The Support Network for Battered Women
  • Women and Their Children's Housing (WATCH)
  • Community Solutions
  • Charities Housing Development Corporation
  • InnVision
  • Next Door Solutions to Domestic Violence
  • Asian Americans for Community Involvement

Program Name: HomeSafe

                        234 E. Gish Rd., Ste.200

                        San Jose, CA 95112


Phone:
(408) 271-9806

Business Hours:  Mon.-Fri. 9-5

Email: homesafe@watchworks.org

Contact person: Maria E. Valladares


Description of services:

HomeSafe is a collaborative of seven leading Santa Clara County housing and domestic violence service agencies.  HomeSafe provides two facilities, located in Santa Clara and in East San Jose, providing housing services for up to 36 months so that women who are survivors of domestic violence and their children.  Program services include:

  • case management
  • counseling and mental health options for parents and children
  • childcare
  • tutoring, mentoring, social and cultural activities
  • crisis resolution facilitation
  • job and legal assistance
  • life-skills training
  • help with accessing community resources
  • help with locating permanent housing

 

Web site: HomeSafe


Eligibility:     A survivor of domestic violence.

    • Minimum gross income is $800 or higher (income can include any government aid i.e., food stamps, social security, etc.).  Rent is $420 a month for family units and $410 a month for single units.  A security deposit is also required, which is $420 for the family units and $410 the single units.
    • Can provide income verification a valid ID & a $25 money order made payable to Home Safe.  Please note that the $25 money order is being waived at this time due to the current waiting list.



Application/Referral Procedures:

  • Call Next Door Solutions to Domestic Violence at 408-501-7550 for an application or
    • Pick up an application from the main office 234 E. Gish Rd., Ste.200 San Jose, CA 95112 (Monday through Friday from 9am-5pm.
  • After completing the application, call 408-501-7550 to make an appointment.
  • Go to the appointment with an ID, SS# and documents to verify income and a $25 money order made payable to Home Safe.
  • Processing of application will take 2-3 weeks
Fees: $25
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Intensive Upfront Services Collaborative - DFCS DV Advocates  

Organization(s): Next Door, Sacred Heart and Community Solutions

(SSA Contractor)

Program Name: Intensive Upfront Services Collaborative        

 

              Department of Family and Children's Services

              373 W. Julian St., 3rd floor

              San Jose, CA  95110

Business Hours:  Mon.-Fri. 8-5

Contact person/Telephone/Email:

  • Betty Karandikar /408-975-5371/ karanb@ssa.sccgov.org
  • Mirza Morales / (408) 975-5209 / Mirza.Morales@ssa.sccgov.org

Intensive Upfron Services Collaborative DFCS-DV Advocates? DO we have any anymore?

Description of Services: Works with DFCS clients receiving voluntary services, with a focus on victims of domestic violence, in providing basic necessities, safety planning, education, case plan support, information and referrals, peer support and ongoing case management.

Language: English and Spanish

Eligibility:  DFCS clients receiving Voluntary Family Maintenance, Informal Supervision and Voluntary Family Reunification Services.

Referral Process: Complete referral form and submit to DV Advocate.

Fee:  No fee.
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Maitri - Services for Families from South Asia  

Organization: Maitri

Program: Maitri

                234 East Gish Road, Suite 200

                San Jose, CA  95112

Phone:  1-408-436-8393

            Toll Free Hotline - 1-888-8MAITRI

                                          1-888-862-4874

             Local Hotline:         1-408-436-8398

Fax: 1-408-436-8381

Contact:  program_director@maitri.org

Web site: Maitri

Description of Services:

Peer Support & Counseling with the following problems:

  • Physical and/or emotional abuse by spouse and/or in-laws
  • Spousal abandonment in U. S.
  • Spousal abandonment in home country
  • Divorce settlements
  • Child custody disputes
  • Forced separation from children
  • Immigration complications (as part of abuse)
  • Depression due to cultural alienation

Individual Counseling Services:

Support Group Services:

  • Share your feelings and help others in a friendly and confidential environment Find out More 

Transition house:

  • Subsidized housing for women out of crisis situations
  • Case management
  • ESL training

Translation & Interpretation from English to South Asian languages

Referrals to:

  • Emergency shelters
  • Family counselors & Therapists
  • Attorneys
  • Support groups for survivors of Domestic Violence

Community education workshops on:

  • Legal issues
  • Financial questions
  • Job search
  • Career development

Talks/workshops on Domestic Violence in the South Asian context

Emergency loans

  • Short-term grants and loans for legal, medical, educational and housing needs

 

Languages: Bengali, Gujarati, Hindi, Kannada, Kashmiri, Konkani, Malayalam, Marathi, Marwari, Oriya, Punjabi, Sindhi, Sinhalese, Tamil, Telugu, and Urdu
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Next Door Solutions to Domestic Violence  

Organization: Next Door Solutions to Domestic Violence

Program: Next Door Solutions to Domestic Violence

               234 E Gish Road, Suite 200
               San Jose, CA 95112

Phone: (408) 501-7550 Main

Fax:     (408) 441-7562
24-Hour DV Hotline:
(408) 279-2962


Office Hours: 
Monday-Thursday, 9-9, Friday 9-5

Description of Services: 

  • Domestic Violence Support Groups
  • Assistance with Immigration visas
  • Crisis intervention services
  • Assistance with Temporary Restraining Orders
  • 24-Hour Hotline (408.279.2692)
  • Teen Services for youth exposed to domestic violence

 

Web site: www.nextdoor.org

Language: English and Spanish

Eligibility: Victims of Domestic Violence and their families


Application:
Telephone intake

Fees:  Vary by program.

Directions: 101 North exit 1st Street; Right on 1st Street; Right on Gish

Cross Street: Koll Circle

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Parenting without Violence

(16-Week Program
 

Parenting without Violence is a 16-week parent education program that empowers participants to approach parenting with an understanding of violence in terms of power and control.  The program is provided through the Department of Family and Children's Services for DFCS clients.

See OPP Chapter 19-10:  How to Refer to the Parenting without Violence Program.

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Restraining Orders- Pro Bono Project  

Pro Bono Project Silicon Valley

Organization: Pro Bono Project Silicon Valley

Program: Domestic Violence Limited Scope Representation

               480 N. First St., Suite 219
               San Jose, CA 95112

Phone: (408) 998-5298

Fax: (408) 971-9672

Office Hours: Monday-Friday, 9-5

Description of Services: Provides legal representation in domestic violence restraining order hearings.

Web site: probonoproject.com

Service Area: Santa Clara County

Language: English and Spanish

Eligibility: Low income individuals who have had a temporary restraining order issued against the offender.


Application:
  Telephone for appointment

Fees:  Free

Directions: At the intersection of Hawthorne Way and North 1st St. near Ryland Park

Cross Street: Empire St.

Transportation:  A block away from Japantown/Ayer VTA stop
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Santa Clara County Domestic Violence Council Resource Guide   Santa Clara County Domestic Violence Council Resource Guide
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Support Network for Battered Women  

Support Network for Battered Women

Organization: Support Network for Battered Women
Program Name: Support Network for Battered Women

                           1257 Tasman Dr
                           Sunnyvale, CA 94089-2250


Phone: 408-541-6100
Office Fax: 408-541-1333
TDD: coming soon
24-hour Crisis Line (English and Spanish): 1-800-572-2782

Email: development@snbw.org
Office hours: Monday-Friday, 9-5. Telephone service is also available during the evening hours.


Description of services:

Services include a 24-hour toll-free crisis line, an emergency shelter, counseling, information and referrals, support groups, safety planning, legal services and community education presentations. Staff and volunteers also contact police reported victims of domestic violence to inform them of their rights and resources.

Web site: www.snbw.org

Service Area: Santa Clara County

Language: English and Spanish
Eligibility: Any woman and her children who are victims of domestic abuse

Application/Referral Procedures: Interview with Domestic Violence Advocate.
Fees: Free

Cross Street: Reamwood Ave.

Transportation: Bus lines #55 and 321 and Light Rail stops at the Reamwood station within 3 blocks.
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Victim Notification Registry  

A victim may use a toll-free number (1-800-464-3568) to register a phone number at which she or he can be reached upon a specific inmate's release. Victims must enter a police case number, PFN (person file number), CEN (booking number), or the name the inmate gave at booking, as well as a personal identification number (PIN) of the victim's choosing. English, Spanish, and Vietnamese languages are supported.

Web site: Victim Notification Registry
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Victim Witness Assistance Funding  

Victim Witness Assistance Center

(SSA Contractor)

Organization: Silicon Valley FACES (SV FACES)
Program Name:
Victim Witness Assistance Center

                         777 North First Street, Suite 220
                         San Jose, CA 95112

Website: www.svfaces.org


Phone:
Main Office 295-2656;

            Social Services Victim Advocates - co-located at DFCS, 2nd Floor, East side, near the break room

           Amarpreet Bhasin ,  Tel: 501-6409

 

Fax: Main Office – 289-5430

        Social Services Victim Advocates co-located at DFCS –501-6409

Email: Main office: victimwitness@svfaces.org

           Social Services Victim Advocates co-located at DFCS: Amarpreet.Bhasin@ssa.sccgov.org

                   
Business hours:
8:30-5:00, Monday through Friday

Contact person:
Social Services Victim Advocates co-located at DFCS:  

                          Amarpreet Bhasin,  tel: 501-6409

                         


Description of services: SV FACES’ Victim Witness Assistance Center provides direct assistance, peer counseling, and information and referral services to victims of violent crime and to court witnesses.

The Victim Witness Assistance Center brochure describes the following

  • Help for Crime Victims
    Crime victims may experience problems and disruptions that require special attention and support. The Victim Witness Assistance Center was created to assure that every possible benefit, service and courtesy is made available to crime victims and witnesses.
  • Crisis Counseling
    Program staff provide counseling, companionship and other emergency services.
  • Follow-Up Care
    To identify and contact local agencies and resources that are needed, Staff will arrange appointments and assure that services are delivered without delay.
  • Assistance in Court
    Victims may need help in the procedures associated with bringing a defendant to justice. The program provides information about the criminal justice process and may contact witnesses in advance to confirm time and place of court appearance. Court support may be arranged prior to and during hearings and trials. Special courthouse waiting rooms are maintained for privacy and security. Case progress and disposition updates are provided.
  • Recovery of Loss
    Victims of crime who lose income or have un-reimbursed medical expenses may be compensated by the State of California.  Trained staff prepare and file claims, while navigating complex application procedures, to the California Victim Compensation Program, which is the most frequently utilized benefit by applicants by DFCS.

 

Victims of crimes involving physical injury or threat of physical injury, some family members, primary caretakers, victims of certain crimes involving emotional injury, and child witnesses of domestic violence, may be eligible for compensation.

Expenses that are necessary due to a crime, if there are no other sources of reimbursement available, may be reimbursed for such things as: medical and dental costs, outpatient mental health treatment, funerals, and income and support loss.

Service Area: Santa Clara County

Eligibility:
Victims and witnesses of violent crimes


Application/Referral Procedures: 
DFCS Social Workers should contact the co-located Social Services

             Victim Advocate to arrange assistance for child and adult victims. 

  • For Child victims, Emergency Response referrals, petitions, Jurisdiction/Disposition court reports, minute orders, and law enforcement reports can be used as documentation.  Petitions are forwarded to the Victim Advocate to generate applications automatically. 
  • For all other clients, the social worker completes and returns a Social Services Victim Witness Referral (SCZ226), with supporting documents, to the Victim Advocate, via e-mail, fax, or hard copy.  For adult victims, Child Welfare information cannot be used to file applications; there must be a crime report and/or a current restraining order. 

Fees: None.

Transportation: The SV FACES main office is on the Light Rail line.

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Women's Domestic Violence Therapeutic Support Groups for Victims   See Domestic Violence Intervention Collaborative above for information on Women's Domestic Violence Therapeutic Support Groups for Victims.
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Other Resource Services  

 

  • Telephone: 211
    • 2-1-1 is an easy to remember telephone number that connects people with important community services and volunteer opportunities.
    • If you are using a cell phone, dial 866-896-3587.
  • HelpSCC - Online community resource guide
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Other References  
Popup Window2 State Victim Compensation Board web site
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