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Integrated Policies & Procedures

42 CFR 438 Medicaid/Medi-Cal Managed Care Policies – MHD and SUTS
Credentialing and Re-Credentialing Policy
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Provider Network
Credentialing and Re-Credentialing Policy
The Santa Clara County Behavioral Health Services Department (BHSD) ensures that its county-owned and operated providers (i.e., BHSD employees) and contract organizational providers that deliver Medi-Cal-covered services are qualified in accordance with current legal, professional, and technical standards, and -are appropriately licensed, registered, waivered, and/or certified. The term provider is used in this document to refer to clinicians or counselors who provide direct services to plan beneficiaries.
Provider Directory
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Provider Directory
Provider Directory
It is BHSD’s practice to adhere to DHCS requirements in developing and maintaining the Provider Directory in accordance with the State and Federal requirements, including directory content, type, language, and format.
Use of Electronic Health Records and Password
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Security Addendum
Use of Electronic Health Records and Password
Behavioral Health Services Department (BHSD) policy to ensure BHSD and its subcontractor have adequate method to secure and protect ePHI and PHI in accordance with applicable laws and regulations. Access to ePHI/PHI is based on a staff person’s role. BHSD will adhere to the Security of ePHI/PHI as described in 42 CFR Part 2, 45 CFR Parts 160 and 164, HIPAA, HITECH Act, SCVHHS PP 585.23, and will require its subcontractors to adhere to above laws, regulations and county policy. Subcontractors are required to create and maintain and provide applicable Policies and Procedures in accordance with all applicable Privacy and Security Rules, including the transmission of ePHI/PHI and password protections.
Telehealth Policy for Psychiatry (Outpatient Services)
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Telehealth
Telehealth Policy for Psychiatry (Outpatient Services)
Upon approval by the BHSD System of Care Executive Director (or designee), Medi-Cal eligible telemedicine services (e.g. Psychotherapy, Pharmacologic Management, Consultations, etc.) may be provided to clients when equivalent in-person services are not available.
Telehealth Policy for Outpatient Therapy (Outpatient Services)
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Telehealth
Telehealth Policy for Outpatient Therapy (Outpatient Services)
Upon approval by the BHSD System of Care Executive Director (or designee), telehealth services (e.g. psychotherapy, pharmacologic management, consultations, etc.) may be provided to clients when equivalent in-person services are not available or when such services are deemed appropriate.
Last updated: 5/17/2019 3:10 PM