Mobile Crisis Response Team (MCRT)
Monday – Friday, 8:00 a.m. – 8:00 p.m.
Select option #2
Santa Clara County residents may call the Mobile Crisis Response Team at 1-800-704-0900, Monday - Friday, 8:00 a.m. - 8:00 p.m., select option #2 to request a Mobile Crisis Response Team member.
Mobile Crisis Response Teams screen and assess crisis situations over the phone, and intervene wherever the crisis is occurring. They provide an immediate response, and deliver crisis intervention services at locations throughout the county.
These teams respond to individuals in crisis that exhibit mental health symptoms, may be suicidal or at-risk and need an evaluation for psychiatric hospitalization. Teams are made of up licensed clinicians and therapists with training and expertise in crisis response.
Mobile Crisis Response Teams work closely with law enforcement, crisis hotlines, the community and family members.
Mobile Crisis Response Team services include the following:
- crisis screening
- de-escalation services, and
- connect or refer people to community resources
The Mobile Crisis Response Teams are available Monday – Friday 8:00 a.m. – 8:00 p.m. If you are experiencing a mental health crisis outside those hours, call the same number 1-800-704-0900.
A clinician is available 24 hours 7 days a week to assess the situation and connect you to appropriate services.
Over 200 languages are available through a language service line.