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Suicide Prevention & Crisis

SUICIDE AND CRISIS HOTLINE 24/7: 1-855-278-4204

​​​​​​​​​​​​​​​​​​​​​​​​​​Please click on image to access the PDF flyer


Emotionally or mentally distressed residents in Santa Clara County now have free access to 24/7, confidential, text-based crisis counseling services, through a partnership between the Suicide Prevention Program and Crisis Text Line, Inc. To receive support from trained Crisis Text Line counselors, county residents can text the word RENEW to 741741.

To date, Crisis Text Line, a national organization, has answered more than 84 million messages. The organization has more than 4,500 active Crisis Counselors, with strict safeguards and protocols to provide care, safety, and confidentiality for each user.  Community members can also become volunteer Crisis Counselors themselves: More information is available at

Established in 2010, the Suicide Prevention Program has the mission of reducing and preventing suicides in Santa Clara County, by bringing community awareness to the issue and engaging in community prevention efforts. Our work includes the following:

  • Running crisis intervention services, such as the Suicide and Crisis Hotline;  
  • Running public education and outreach campaigns to encourage people to seek help when they need it;
  • Promoting safe and effective messaging and reporting in the media;
  • Training community members to identify and support others who are in crisis;  
  • Working with County schools to strengthen suicide crisis response and prevention;
  • Implementing policies that are supportive of suicide prevention; and
  • Collecting data and evaluating activities to monitor and strengthen program efforts.
Last updated: 12/7/2018 10:33 AM