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Social Distancing Protocol

Social Distancing Protocol: 6 feet or 2 meters apart 

The County of Santa Clara welcomes businesses to complete their Social Distancing Protocol. This tool helps to ensure our community is prepared to contain the spread of COVID-19.

For businesses that are already operating under the June 5 Order, you must complete this new Social Distancing Protocol by the date the new Health Order becomes effective. For businesses that are newly allowed to reopen under the Order issued July 2, you must complete this new Social Distancing Protocol prior to reopening (and you cannot open until the new Order becomes effective).

Please review the instructions below on how to complete the Social Distancing Protocol required by each business located in the County.

Please note that the Social Distancing Protocol was updated on July 21, 2020 to align with new isolation and quarantine requirements. Employers are now required to instruct employees who test positive for COVID-19 to stay home and isolate for 10 days from the date their symptoms began AND for 3 days with improvement in respiratory symptoms and no fever. If they never had any COVID-19 symptoms, they should isolate for 10 days from the date their positive test was done. This is known as the “10/3 rule” and is a change from the earlier “14/7 rule,” which was referenced on page 6 of the original version of the Social Distancing Protocol. Employers are required to follow the 10/3 rule starting on July 21, 2020, but they do not need to re-submit a new Social Distancing Protocol if they already submitted one using the online webform on or after July 2, 2020.


Instructions for Submitting a Social Distancing Protocol

All businesses in Santa Clara County must fill out a Social Distancing Protocol and submit it to the County using the link below.

Please read all of these instructions before you click on the link below.

The newest Social Distancing Protocol has new requirements and you must fill out this version even if you previously completed an older version.

What to expect:  When you click on the link below, you will be able to fill out a Social Distancing Protocol. The Protocol requires you to enter information that:

  • Identifies and provides contact information for the business and the person responsible for ensuring compliance with the Protocol (this will usually be an owner or manager)
  • Confirms that the business is posting proper signage
  • Confirms that the business is properly training its workers
  • Confirms that the business is putting measures in place to protect its workers and the public
  • Confirms that the business has an adequate plan in place if a worker tests positive for COVID-19
  • Certifies under penalty of perjury that the information submitted is true and accurate to knowledge of the person signing the Protocol

Certification under penalty of perjury:  The Protocol cannot be submitted unless it is signed under penalty of perjury by a person who is authorized by the business. If you are filling out this form, you must ensure that you have been authorized to complete the form and submit it for the business. Once you complete the Protocol at the link below, you will need to sign the Protocol using an electronic DocuSign signature. (You cannot sign using pen and paper.) Submitting the Protocol under penalty of perjury means everything on the form must be truthful to the best of your knowledge, and including information you know is false is a crime.

The information you submit is publicly accessible:  Protocols are publicly accessible documents, and the County will post all completed Protocols online. All the information you enter in the Protocol will be viewable by the public.

Confirmation and printout of the Protocol, updated “COVID-19 PREPARED” sign, and Summary Sheet:  Once you complete and certify the Protocol, you will receive a confirmation email. The confirmation email will include a link to a PDF of your completed Protocol. You will be able to print out the completed Protocol. The completed Protocol must be distributed as required in the July 2 Order, including to all workers. The PDF will also include an updated “COVID-19 PREPARED” sign specific to your business, as well as the Social Distancing Protocol Visitor Information Sheet. The sign and visitor information sheet must be posted at or near the entrance of the facility that is the subject of the Protocol.

If you don’t finish the Protocol in one sitting:  When filling out the Protocol, you will see a “Finish later” button. If you click this button, you will receive an email that allows you to continue completing the form at a later time. If you do not click this button before you sign out or close the window, all the information you inserted will be lost, and you will need to start from scratch to submit your Protocol.

Revisions and corrections:  Once you complete and submit the Protocol, you cannot make changes to that particular Protocol. However, you may complete and submit a new Protocol if you would like to update, revise, or correct the original. If you have already submitted a Protocol to the County on its website using the link below, please be sure you check the box in the first section of the Protocol stating “Replacement Protocol.”

More questions?  See the County’s FAQ section on the Social Distancing Protocol​ for more information.

All businesses in Santa Clara County must fill out a Social Di​stancing Protocol and submit it to the County using the link below.

Please read all of these instructions before you click on the link below.


 ​​​​​​Please click here for a preview of the Social Distancing Protocol Form.​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​ ​ ​​​​​

Social Distancing Protocol Business Database – Coming Soon

Coming Soon! Open Businesses

Customers and the general public are encouraged to view the list of businesses that have submitted their Social Distancing Protocol to help ensure our community is prepared to operate safely. A listing of businesses that have completed their Social Distancing Protocols will be available in the coming days.​​​​​​​

Last updated: 8/3/2020 2:26 PM