Currently, Santa Clara County is in the purple tier. Over time, as Santa Clara County controls transmission and moves up the tiers toward yellow, it’s possible there may be conflicts between State and County requirements. In this case, it’s always the more restrictive requirement that needs to be followed. To learn more, click here.
To access our County’s Public Health website, click here.
To share a concern or ask a question about COVID, click here.
Residents can also call 2-1-1 to get connected to the right resources. 2-1-1 phone and text services are available 24 hours a day, 7 days a week, in 150 languages through phone interpretation services, and in English and Spanish for text services.
To listen to the recordings of our Telephone Town Halls, click here.
Any business, faith, nonprofit, or community leader with questions should
To report a non-essential business operating in violation of the Order to
“Shelter in Place,” click here.
Note: The resources
below are not an exhaustive list, or meant to substitute for expert advice on
employment, financial, legal, medical, schooling, or workplace issues.
to support Santa Clara County’s COVID-19 front line staff and first responders,
and the SCC Covid-19 Contact
Community Resources Guide: financial, food, health, housing, legal assistance for individuals,
families, and seniors in Santa Clara County. Services often available
regardless of ability to pay, or insurance/immigration status.
COVID-19 Diagnostic Testing (scroll down for more information):To find a site closest to you and schedule an appointment, go tosccFreeTest.org. To make an appointment by phone, call the Community Testing Line, (408) 970-2000, with help available in Chinese, English, Spanish, Tagalog, Vietnamese.
Assistance (not included in Resources Guide, above):
· Creative/Arts funding: roundup
Funds for local artists, freelancers, musicians, performers, creative nonprofits.
· Destination: Home Rent/Financial Assistance for
Extremely Low-Income County residents who have documented loss of income due to
Covid-19 and are ineligible for unemployment or federal stimulus payments.
· Disaster Relief Assistance for Immigrants – state fund providing cash
assistance for undocumented Californians ($500 for individuals, up to $1000 per
household), administered locally through Catholic Charities of Santa Clara County. Apply via toll free hotline: 415.324.1011.
Nonprofits: Silicon Valley Nonprofit Crisis Resources.
· Santa Clara County Emergency
Assistance Network – small grants may be available for individuals and
—Community Services Agency of
Mountain View and Los Altos: 650.968.0836
—LifeMoves Opportunity Center
(Palo Alto): 650.853.8672
—Sunnyvale Community Services: 408.738.4321
—West Valley Community Services (Los Gatos, Saratoga, Cupertino): 408.366.6092
· Silicon Valley Community Foundation: Emergency Funding for individuals, families,
childcare providers, teachers, nonprofits, small businesses.
Interactive Map of Food Distribution Resources
· Food assistance for
youth under age 18 (pdf)
· Food assistance for
seniors age 60 and over (pdf)
virtual activities and entertainment
· Children’s Discovery Museum
Magical Bridge Foundation livestream singalongs and
stories, noon daily
· Pacific Art League free video discussions, demos and mini-workshops
· San Jose Museum of Art Museum from Home tutorials and videos
· San Jose Virtual Recreation Center field trips, classes, activities, all ages
· Santa Clara Valley Open Space Authority virtual nature events
· Santa Clara County Library District Story Time
· Stay and Play virtual story hour for children and caregivers from the San Jose Public Library, weekdays at 10:30 a.m.; register here to participate in interactive livestream
· Stories from La Sala: Latinx artist talks, videos, performances presented by MACLA
Clara County Public Defender COVID-19 Guides: Community
and Family Resources; Impacts
to the Criminal Justice System.
County Public Health Orders: English;
Santa Clara County Schools: County Office of Education
Santa Clara County Services and Departments: Changes in accessibility and hours
Santa Clara County
Shelter-in-Place FAQs: English; Chinese; Spanish; Tagalog; Vietnamese
Seniors (not listed in Community Resources
Guide, above): Avenidas –
financial, government, medical and transportation resources for seniors; online
classes and activities. Assistance referral: 650.289.5433; Friendship Line:
If you have mild-to-moderate symptoms of
COVID-19, please stay home and contact your
healthcare provider or a community testing site. For assistance finding a test
site closest to you, go to sccFreeTest.org
a doctor's note or insurance
Who Should Get Tested?
Anyone with symptoms
Anyone, whether or not they have symptoms, exposed to someone
who was confirmed to have COVID-19;
Anyone who is 60 years of age and older, or has
chronic medical conditions;
Monthly testing recommended for all frontline workers who
regularly interact with the public (grocery, restaurant, healthcare, delivery, construction,
transit, public safety employees), whether or not they have symptoms
Twice monthly testing recommended for skilled nursing facility
North County Diagnostic
D5 No-cost COVID-19 Testing Sites
For County testing sites, you can make an appointment from your phone or from a computer using a web browser other than Internet Explorer. Appointments will be open for scheduling three days before the testing date. Once all appointments are filled, the location will no longer appear for scheduling on the website.
Tuesday, November 3, 9:30 am - 4:00 pm
Mountain View Center for the Performing Arts
500 Castro St. Mountain View, CA 94041
Wednesday, November 4, 9:30 am - 4:00 pm
Cupertino Senior Center
21251 Stevens Creek Blvd. Cupertino, CA 95014
Monday through Friday from 7:30 a.m. to 7:00 p.m.
Appointments are required, please call 650-940-7022
or click here
Must live, work, or go to school in the District
(Mountain View, Los Altos, Los Altos Hills, and a portion of Sunnyvale)
Carbon Health – mobile and clinic-based (El Camino Health Urgent Care)
testing for anyone who meets one of the “Who Should Get Tested” criteria,
above. Click links below for screening and appointment scheduling.
· Cupertino, 9:00 a.m. – 1:00 p.m. daily: 19600 Vallco
Pkwy, #170, 95014; 650-338-4776;
· Mountain View, 9:00 a.m. – 7:00 p.m. daily: 1150 West El
Camino Real, 94040; 695-5008;
Carbon Health Mobile Testing schedule
Camino Health, Mountain View. For individuals who live, work, or go to school
in the El Camino Healthcare District and do not have symptoms of COVID-19,
testing is available by appointment Monday through Friday 7:30 a.m. to 7:00 p.m. at
the 2500 Grant Road campus. The healthcare district includes most of Mountain
View, Los Altos and Los Altos Hills, as well as portions of Sunnyvale. To make an appointment: 650.940.7922.
Healthcare Provider-Based Testing
*Note: El Camino and Stanford
hospitals will provide tests to individuals not in their networks who meet risk
criteria. Contact them for more information.
(Mountain View and Los Gatos): Diagnostic
testing for people who meet screening criteria, by appointment only. Schedule
an in-person or video
visit online with your primary care or specialty doctor, or call
MayView Community Center, Sunnyvale: For MCHC patients with symptoms.
Drive through testing by provider order only; to determine if appointment is
needed, call (650) 475-1508.
Palo Alto Medical Foundation/Sutter
Resource Center: online Medical Symptom Checker or schedule a Video Visit.
Telephone Advice Line open 8:00 a.m. to 6:00 p.m., (866) 961-2889.
Healthcare Connection, Palo Alto: For PHC patients or residents of the Opportunity
Center with symptoms. To make an appointment call (650) 853-0321.
Parenthood Mar Monte, Mountain View Health Center: For PPMM patients. On-site and
drive-through testing by provider order only; to determine if appointment is
needed, call (877) 855-7526.
Healthcare: Individuals can schedule a same-day Primary Care Video Visit to
receive a physician’s referral for diagnostic testing, which is by appointment
only. Drive-through sites are in Los Gatos and Palo Alto. Individuals,
including those not in Stanford’s network, can call 650-498-9000 to determine
if an appointment is needed and for scheduling.
Affairs Palo Alto Health Care System: Veterans
with COVID-19 symptoms should call the Advice Nurse line, (855) 632-8262 or
email their doctor through MyHealtheVet to be
screened for testing.
Statewide Community Testing
Site Locator: Services focused on underserved areas of
California, with testing sites managed by OptumServe, GISCorps Community, and