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Coronavirus/COVID-19 Updates and Resources

Currently, Santa Clara County is in the purple tier. Over time, as Santa Clara County controls transmission and moves up the tiers toward yellow, it’s possible there may be conflicts between State and County requirements. In this case, it’s always the more restrictive requirement that needs to be followed. To learn more, click here.​

​To access our County’s Public Health website, click here.​

To share a concern or ask a question about COVID, click here​.

Residents can also call 2-1-1 to get connected to the right resources. 2-1-1 phone and text services are available 24 hours a day, 7 days a week, in 150 languages through phone interpretation services, and in English and Spanish for text services.

To listen to the recordings of our Telephone Town Halls, click here​.

Any business, faith, nonprofit, or community leader with questions should contact​

To report a non-essential business operating in violation of the Order to “Shelter in Place,” click here.

Note: The resources below are not an exhaustive list, or meant to substitute for expert advice on employment, financial, legal, medical, schooling, or workplace issues.

Community Health: Volunteer to support Santa Clara County’s COVID-19 front line staff and first responders, and the SCC Covid-19 Contact Tracing program.

Community Resources Guide: financial, food, health, housing, legal assistance for individuals, families, and seniors in Santa Clara County. Services often available regardless of ability to pay, or insurance/immigration status.

COVID-19 Diagnostic Testing (scroll down for more information):To find a site closest to you and schedule an appointment, go To make an appointment by phone, call the Community Testing Line, (408) 970-2000, with help available in Chinese, English, Spanish, Tagalog, Vietnamese. 

Financial Assistance (not included in Resources Guide, above):

·      Creative/Arts funding: roundup of Emergency Funds for local artists, freelancers, musicians, performers, creative nonprofits.

·      Destination: Home Rent/Financial Assistance for Extremely Low-Income County residents who have documented loss of income due to Covid-19 and are ineligible for unemployment or federal stimulus payments.

·      Disaster Relief Assistance for Immigrants – state fund providing cash assistance for undocumented Californians ($500 for individuals, up to $1000 per household), administered locally through Catholic Charities of Santa Clara County. Apply via toll free hotline: 415.324.1011.

·      Nonprofits: Silicon Valley Nonprofit Crisis Resources.

·      Santa Clara County Emergency Assistance Network – small grants may be available for individuals and families:
—Community Services Agency of Mountain View and Los Altos: 650.968.0836
LifeMoves Opportunity Center (Palo Alto): 650.853.8672
—Sunnyvale Community Services:
West Valley Community Services (Los Gatos, Saratoga, Cupertino): 408.366.6092

·      Silicon Valley Community Foundation: Emergency Funding for individuals, families, childcare providers, teachers, nonprofits, small businesses.

Food Assistance: Countywide Interactive Map of Food Distribution Resources

·     ​ Food assistance for youth under age 18 (pdf)

·      Food assistance for seniors age 60 and over (pdf)

Recreation: locally-based virtual activities and entertainment

·      Children’s Discovery Museum

·      Magical Bridge Foundation livestream singalongs and stories, noon daily

·      Pacific Art League free video discussions, demos and mini-workshops

·       San Jose Museum of Art Museum from Home tutorials and videos

·      San Jose Virtual Recreation Center field trips, classes, activities, all ages

·      Santa Clara Valley Open Space Authority virtual nature events

·      Santa Clara County Library District Story Time

·     Stay and Play virtual story hour for children and caregivers from the San Jose Public Library, weekdays  at 10:30 a.m.; register here to participate in interactive livestream

·      Stories from La Sala: Latinx artist talks, videos, performances presented by MACLA

Santa Clara County Public Defender COVID-19 Guides: Community Resources; Youth and Family Resources; Impacts to the Criminal Justice System.

Santa Clara County Public Health Orders:  English; Chinese; Spanish; Tagalog; Vietnamese

Santa Clara County Schools: County Office of Education
Santa Clara County Services and Departments: Changes in accessibility and hours
Santa Clara County Shelter-in-Place FAQs: English; Chinese; Spanish; Tagalog; Vietnamese

Seniors (not listed in Community Resources Guide, above): Avenidas – financial, government, medical and transportation resources for seniors; online classes and activities. Assistance referral: 650.289.5433; Friendship Line: 650.289.5400

COVID-19 Diagnostic Testing

If you have mild-to-moderate symptoms of COVID-19, please stay home and contact your healthcare provider or a community testing site. For assistance finding a test site closest to you, go to

Testing is: 

• Free

• Safe and confidential


Testing does not:

• Affect immigration status

• Require a doctor's note or insurance


Who Should Get Tested?

·      Anyone with symptoms of COVID-19;

·      Anyone, whether or not they have symptoms, exposed to someone who was confirmed to have COVID-19;

·      Anyone who is 60 years of age and older, or has chronic medical conditions; 

·      Monthly testing recommended for all frontline workers who regularly interact with the public (grocery, restaurant, healthcare, delivery, construction, transit, public safety employees), whether or not they have symptoms of COVID-19;

·      Twice monthly testing recommended for skilled nursing facility workers.

North County Diagnostic Testing Sites

D5 No-cost COVID-19 Testing Sites

​For County testing sites, you can make an appointment from your phone or from a computer using a web browser other than Internet Explorer. Appointments will be open for scheduling three days before the testing date. Once all appointments are filled, the location will no longer appear for scheduling on the website. 

Mountain View
Tuesday, November 3, 9:30 am - 4:00 pm
Mountain View Center for the Performing Arts
500 Castro St. Mountain View, CA 94041

Wednesday, November 4, 9:30 am - 4:00 pm
Cupertino Senior Center
21251 Stevens Creek Blvd. Cupertino, CA 95014

El Camino Health
Monday through Friday from 7:30 a.m. to 7:00 p.m.
Appointments are required, please call 650-940-7022 or click here​.​
Must live, work, or go to school in the District
(Mountain View, Los Altos, Los Altos Hills, and a portion of Sunnyvale)

Community Testing​

Carbon Health – mobile and clinic-based (El Camino Health Urgent Care) testing for anyone who meets one of the “Who Should Get Tested” criteria, above. Click links below for screening and appointment scheduling.

·      Cupertino, 9:00 a.m. – 1:00 p.m. daily: 19600 Vallco Pkwy, #170, 95014; 650-338-4776;

·      Mountain View, 9:00 a.m. – 7:00 p.m. daily: 1150 West El Camino Real, 94040; 695-5008;

·      Carbon Health Mobile Testing schedule

·     El Camino Health, Mountain View. For individuals who live, work, or go to school in the El Camino Healthcare District and do not have symptoms of COVID-19, testing is available by appointment Monday through Friday 7:30 a.m. to 7:00 p.m. at the 2500 Grant Road campus. The healthcare district includes most of Mountain View, Los Altos and Los Altos Hills, as well as portions of Sunnyvale. To make an appointment: 650.940.7922.

Healthcare Provider-Based Testing
*Note: El Camino and Stanford hospitals will provide tests to individuals not in their networks who meet risk criteria. Contact them for more information.

El Camino Hospitals (Mountain View and Los Gatos): Diagnostic testing for people who meet screening criteria, by appointment only. Schedule an in-person or video visit online with your primary care or specialty doctor, or call (408) 871-3411.

​MayView Community Center​, Sunnyvale: For MCHC patients with symptoms. Drive through testing by provider order only; to determine if appointment is needed, call (650) 475-1508.

Palo Alto Medical Foundation/Sutter Health: COVID-19 Resource Center: online Medical Symptom Checker or schedule a Video Visit. Telephone Advice Line open 8:00 a.m. to 6:00 p.m., (866) 961-2889.

Peninsula Healthcare Connection, Palo Alto: For PHC patients or residents of the Opportunity Center with symptoms. To make an appointment call (650) 853-0321.

Planned Parenthood Mar Monte, Mountain View Health Center: For PPMM patients. On-site and drive-through testing by provider order only; to determine if appointment is needed, call (877) 855-7526.

Stanford Healthcare: Individuals can schedule a same-day Primary Care Video Visit to receive a physician’s referral for diagnostic testing, which is by appointment only. Drive-through sites are in Los Gatos and Palo Alto. Individuals, including those not in Stanford’s network, can call 650-498-9000 to determine if an appointment is needed and for scheduling.

Veterans Affairs Palo Alto Health Care System: Veterans with COVID-19 symptoms should call the Advice Nurse line, (855) 632-8262 or email their doctor through MyHealtheVet to be screened for testing.

Statewide Community Testing

Site Locator: Services focused on underserved areas of California, with testing sites managed by OptumServe, GISCorps Community, and Verily



Last updated: 12/8/2020 2:08 PM