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Coronavirus/COVID-19 Updates and Resources

On May 18, County of Santa Clara Health Officer Dr. Sara Cody announced amendments to the current Shelter in Place Order to allow some businesses to resume operating, with modifications based on significant progress in controlling the spread of COVID-19. Under the new order, retailers in the county are allowed to open for curbside/outdoor pickup, and the supply chain for those retail establishments will also be allowed to reopen. The amended order also allows additional outdoor activities to resume, including car parades, outdoor museums, historical sites, and publicly accessible gardens. These businesses and activities will be allowed to resume operation on Friday, May 22, 2020, with social distancing protocols in place to ensure the safety of workers and customers.

​To access our County’s Public Health website, click here.

To listen to the recordings of our Telephone Town Halls, click here​.

Listen to Dr. Maldonado, Dr. Kim, Dr. Fenstersheib, and Dr. Kong explain the current status of testing in Santa Clara County. If you are interested in listening to the full report, click here

You can also 
call 211 if you have questions regarding the order. 

Any business, faith, nonprofit, or community leader with questions should contact

To report a non-essential business operating in violation of the Order to “Shelter in Place,” contact the County of Santa Clara District Attorney’s Office at​. A voicemail can be left by calling (408) 792-2300.

Note: The community resources below are not an exhaustive list, or meant to substitute for expert advice on employment, financial, legal, medical, schooling, or workplace issues. 


Note: The resources below are not an exhaustive list, or meant to substitute for expert advice on employment, financial, legal, medical, schooling, or workplace issues.


COVID-19 Testing: See below


Community Health:  Volunteer to support Santa Clara County’s COVID-19 front line staff and first responders, and the SCC Covid-19 Contact Tracing program.


Community Resources Guide: financial, food, health, housing, legal assistance for individuals, families, seniors in Santa Clara County. Services often available regardless of ability to pay, or insurance/immigration status.


Financial Assistance (not included in Resources Guide, above):

·      Arts: SVCREATES Arts Relief and Recovery Fund; roundup of Emergency Funds for local artists, freelancers, musicians, performers, creative nonprofits.

·      Disaster Relief Assistance for Immigrants – state fund providing cash assistance for undocumented Californians ($500 for individuals, up to $1000 per household), administered locally through Catholic Charities of Santa Clara County. Apply via toll free hotline: 415.324.1011.

·      Nonprofits: Silicon Valley Nonprofit Crisis Resources.

·      Santa Clara County Emergency Assistance Network – small grants may be available for individuals and families:
—Community Services Agency of Mountain View and Los Altos: 650.968.0836
LifeMoves Opportunity Center (Palo Alto): 650.853.8672
—Sunnyvale Community Services:
West Valley Community Services (Los Gatos, Saratoga, Cupertino): 408.366.6092

·      Silicon Valley Community Foundation: Emergency Funding for individuals, families, childcare providers, teachers, nonprofits, small businesses.

Food Assistance: Countywide Interactive Map of Food Distribution Resources

·      Food assistance for youth under age 18 (pdf)

·      Food assistance for seniors age 60 and over(pdf)

Public Health COVID-19 Response FAQs:  English; Chinese; Spanish; Tagalog; Vietnamese

Public Health Emergency Operations Center:  questions and concerns portal

Recreation: Community-based virtual activities and entertainment

Santa Clara County Services and Departments: Changes in accessibility and hours

Santa Clara County Schools: Santa Clara County Office of Education

Seniors ( not listed in County Resources Guide, above): Avenidas – financial, government, medical and transportation resources for seniors; online classes and activities. Assistance referral: 650.289.5433; Friendship Line: 650.289.5400

COVID-19 Diagnostic Testing

If you have mild-to-moderate symptoms of COVID-19, please stay home and contact your healthcare provider or a community testing site. For assistance finding a test site closest to you, go to

Testing is: 

• Free

• Safe and confidential


Testing does not:

• Affect immigration status

• Require a doctor's note or insurance


Who Should Be Tested?

·      All frontline workers who regularly interact with members of the public (grocery, restaurant, healthcare, construction, transit, public safety employees) are highly encouraged to get tested once a month.  

·      Anyone with symptoms of COVID-19, or without symptoms who has been exposed to someone who was confirmed to have COVID-19.

·      Anyone who is 60 years of age and older, or has chronic medical conditions. 

North County Diagnostic Testing Sites

Carbon Health – mobile and clinic-based (El Camino Health Urgent Care) testing for anyone who meets one of the risk criteria, above. Click links below for screening and appointment scheduling.

·      Cupertino, 9a – 1p daily: 19600 Vallco Pkwy, #170, 95014; 650-338-4776;

·      Mountain View, 9a – 7p daily: 1150 West El Camino Real, 94040; 695-5008;

·      Carbon Health Mobile Testing schedule

Stanford Healthcare: Individuals can schedule a same-day Primary Care Video Visit to receive a physician’s referral for diagnostic testing, which is by appointment only. Drive-through sites are in Los Gatos and Palo Alto. Individuals, including those not in Stanford’s network, can call 650-498-9000 to determine if an appointment is needed and for scheduling.

El Camino Hospitals (Mountain View and Los Gatos): Diagnostic testing for people who meet screening criteria, by appointment only. Schedule an in-person or video visit online with your primary care or specialty doctor, or call (408) 871-3411.

Healthcare Provider-Based Testing
yView Community Health Center, Sunnyvale: For MCHC patients with symptoms. Drive through testing by provider order only; to determine if appointment is needed, call (650) 475-1508.

Palo Alto Medical Foundation/Sutter Health: COVID-19 Resource Center: online Medical Symptom Checker or schedule a Video Visit. Telephone Advice Line open 8 a.m. to 6 p.m., (866) 961-2889.

Peninsula Healthcare Connection, Palo Alto: For PHC patients or residents of the Opportunity Center with symptoms. To make an appointment call (650) 853-0321.

Planned Parenthood Mar Monte, Mountain View Health Center: For PPMM patients. On-site and drive-through testing by provider order only; to determine if appointment is needed, call (877) 855-7526.

Veterans Affairs Palo Alto Health Care System: Veterans with COVID-19 symptoms should call the Advice Nurse line, (855) 632-8262 or email their doctor through MyHealtheVet to be screened for testing.


Out-of-County Public Testing

Fremont: Walk-up testing by appointment for people who have symptoms of COVID-19, recent exposure to someone with COVID-19, or chronic health conditions. Free and available to anyone regardless of where they reside, or insurance or immigration status; no medical referral required. 

·      Tuesdays and Thursdays, 11 a.m. – 2 p.m., Fremont Fire Department, 39500 Liberty Street. To schedule, contact the Tri-City Health Center appointment line: (510) 252-6808.


Hayward: Walk-in testing, free and available to anyone with COVID-19 symptoms, regardless of where they reside or immigration status; no medical referral needed. Health care workers and first responders can schedule appointments in advance: (510) 583-4949.

·      Monday - Friday, 9 a.m. to 6 p.m. (or until tests run out); Cal State East Bay, Parking Lot A, West Loop Rd., 94542.

Statewide Public Testing

Site Locator: Services focused on underserved areas of California, with testing sites managed by OptumServe, GISCorps Community, and Verily.​


Last updated: 5/26/2020 5:53 PM