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Coronavirus/COVID-19 Updates and Resources

On March 31, health officers in seven Bay Area jurisdictions, including Santa Clara County, replaced and extended a previous stay-at-home order through May 3, 2020 in order to preserve critical hospital capacity across the region. The previous three-week order was set to expire on April 7. While the prior order has been effective in reducing the rate of transmission of the novel coronavirus (COVID-19), it is not enough. There has been a significant increase in the number of positive cases, hospitalization and deaths from COVID-19, which is beginning to strain healthcare resources.

The order limits activity, travel and business functions to only the most essential needs. This order is in effect until May 3, but allows for all essential activities such as shopping for groceries, taking care of children, and getting medications to continue. To access our County’s Public Health website, click here.

Telephone Town Hall on COVID-19

Sunday, April 26

11 am - 12 pm

Details to follow

Sunday, May 17

11 am - 12 pm

Details to follow​


​​For a full list of the answers to Frequently Asked Questions (FAQs), please visit:

English Frequently Asked Questions

Spanish Translation Frequently Asked Questions

Vietnamese Translation Frequently Asked Questions​

Chinese Translation Frequently Asked Questions

Tagalog Translation Frequently Asked Questions

You can also call 211 if you have questions regarding the order. 

Any business, faith, nonprofit, or community leader with questions should contact

To report a non-essential business operating in violation of the Order to “Shelter in Place,” contact the County of Santa Clara District Attorney’s Office at​. A voicemail can be left by calling (408) 792-2300.


·       Santa Clara County Public Health​

·       Business Assistance:

o   Silicon Valley Small Business Development Center

o   Small Business Administration Disaster Loans:

o   Application

o   Eligibility Information​

o   Employer Assistance, Statewide (scroll down past employee section)

o   Employer Resources and Requirements

o   Food and Beverage Sales Information

o   Small Business Association

·       California Public Health

·       County Parks to Waive Fees During COVID-19 Crisis  

·       Employee Assistance:

o   Benefits for Workers Impacted by COVID-19

o   Disability Insurance

o   Family Paid Leave

o   Paid Sick Leave

o   Unemployment Insurance

o   Workers Compensation

·       Food Banks:

o   Second Harvest

o   West Valley

o   Community Services Agency (Tues, 2 - 4 pm, Thursday 11:30 am -1:30 pm, Friday 1:30 pm - 3:30 pm)

·       Health Services

o   Coronavirus Risk Screening and Testing – note: County Public Health Department is not offering commercial testing services due to lack of test kits

o   Kaiser Northern California COVID-19 Advice Line and E-care: 866-454-8855; Santa Clara Valley Medical Center: Call 211 or Text “coronavirus” to 211211

o   Planned Parenthood is now offering testing for COVID-19.  Patients must have symptoms and must call ahead to make an appointment.

o   Planned Parenthood Mountain View: 2500 California Street Mountain View, CA 94040; Call: 650-948-0807

o   Sutter Health COVID Advice Line: 866-961-2889

o   Verily COVID-19 Program

·       Health Insurance: Covered California has extended enrollment through June 30, 2020:

o   Get Coverage

o   Information

·       Homelessness Prevention:

o   Eviction Moratorium: On Tuesday, March 24, our Board of Supervisors approved a countywide moratorium on evictions (for both residential renters and small business commercial renters) who have been financially hard hit by the impacts of COVID-19

o   Rental Assistance

§  Contact your local Emergency Assistance Network Agency

§  Santa Clara County Coronavirus Relief Fund: 408-780-9134; Rent and basic needs assistance for County residents who have documented loss of income due to Covid-19.

·       Jury Duty and SCC courts

·       Lost Wages/Paid Leave

o   Office of Labor Standards Enforcement (OLSE)

o   The State Employment Development Department website has information for both employees and employers

·       Mental Health Resources

o   National Alliance on Mental Illness (NAMI) Santa Clara County

§  Help Line: 800-453-0400

o   COVID Support Resources

o   Santa Clara County Suicide & Crisis Hotline: 1 (855) 278-4204

o   Mental Health Call Center: 1 (800) 704-0900 (on-call)

o   Substance Use Services: 1 (800) 488-9919

o   Bill Wilson Center Youth and Family Mental Health Services: (408) 243-0222

o   Behavioral Health Services

o   7 Cups – Free online emotional support

·       Mortgages – The governor announced that four major banks (Wells Fargo, US Bank, Citi, and JP Morgan Chase) will suspend mortgage payments for 90-days for those affected by COVID-19

·       Nonprofit support

o   Silicon Valley Community Foundation Emergency non-profit grants

§  The COVID-19 Regional Nonprofit Emergency Fund will be used to provide flexible operating support grants to nonprofit organizations that SVCF has pre-qualified to provide emergency-related services: food, shelter, health and mental health services to affected communities.

§  Applications are now open, with a maximum request of $50,000 per applicant. If you have any questions related to eligibility or the grant application process, please email

o   Federal Disaster Loans:

§  Application

§  Eligibility Information

·       Senior Meal Delivery

·       Senior/Community Support (non-food related)

o   Avenidas – phone, email and online support services for North County seniors (facilities closed to the public); 650-289-5400

·       Taxes, Court, Licenses:

o   California 2020 Taxes Filing Extension (now July 15th)

o   Federal Taxes 2020 Taxes Filing Deadline Extension (now July 15th)

o   DMV: The DMV to exercise discretion for 60 days in their enforcement of driver license and vehicle registration expiration dates

o   Notaries: Notaries, along with banks and title insurance companies, are essential businesses under the SIP Order and can continue to operate.

·       Transportation

o   BART (Bay Area Rapid Transit) – service updates

o   VTA (Valley Transportation Authority) – updates

§  Fares are not being collected

§  Bus service/route changes

§  Light Rail service suspended

§  Bus bridge service suspended

·       Ways to Help:

o   Food/Groceries Packing and Distribution:

§  Community Services Agency (CSA)

§  Health Trust

§  Second Harvest

§  Silicon Valley Strong

o   Medical Supplies Needed

§  American Red Cross: “Give blood locations” by zip code

§  Santa Clara Valley Medical Center: Medical grade masks, gloves, etc. unused, original packaging

§  Stanford Health Care: Medical grade masks, gloves, etc. unused, original packaging

§  Palo Alto Medical Foundation: Medical grade masks, gloves, etc. unused, original packaging

o   Hand Sewn Face Masks

§  Santa Clara Community Coalition / Something We Can Do – support for making and collecting hand sewn cloth face masks for Santa Clara County nursing homes and hospitals for use with non-Covid-19 health services.

§  For information and patterns

§  Mask pattern and national database of organizations in need of masks

§  Valley Medical Center Foundation – accepting homemade cloth masks for use with non-patient care staff: Donations can be brought to 2400 Clove Drive, San Jose, CA 95128, Mon–Fri, 8 am – 5 pm and Sat-Sun, 10 am – 3 pm

School Meals District Five

·       Santa Clara County Office of Education

·       Santa Clara County Student Meal Distribution

·       California Department of Education (state)

·       Services to Children with Disabilities (federal)

Palo AltoBeginning Monday, March 16, PAUSD will provide free lunch to all children 18 and younger at the following pick-up sites:

·       Jane Lathrop Stanford Middle School: 480 East Meadow Drive, Palo Alto

·       Gunn High School: 780 Arastradero Road, Palo Alto

·       Greene Middle School: 750 N California Avenue, Palo Alto

Lunch will be available for pickup each day of the school closure from 11:00 am to 1:00pm beginning March 16.

LASDBeginning March 16, Los Altos Elementary - Castro Elementary Mistral at 500 Toft St. Mtn View and 505 Escuela Ave, Monday – Friday from 11:30 am to 1:00 pm is offering lunch and breakfast through its Food for thought Truck-Grab and Go. Drive up – curbside or walk up (breakfast and lunch meals are packed together).

MVWSDThe District will continue to provide meals to students who rely on MVWSD for support. While other campuses are closed for instruction, the Food and Nutrition Services Department will utilize the district's food truck to serve meals to children under the age of 18 near Castro Elementary/Gabriela Mistral Elementary campus.

Fremont UnionThe District will be offering Grab and Go meals at NO COST to all students and children at all 5 high school locations and a satellite location at Fair Oaks Park. Drive up and walk up stations will be available for students and children under the age of 18 regardless of where they may attend school. Available Monday – Friday from 10:30 am to 12:00 pm (does not include holidays).

CupertinoCupertino Union – Cupertino Middle School - 1650 S. Bernardo Ave, Sunnyvale will provide grab and go for children 18 and under. Hours are Monday – Friday from 11:00 am to 12:00 pm

SunnyvaleStarting on Monday, March 16, five sites will be open for a combined breakfast and lunch pick up (not for onsite eating). Please help encourage families to come by Bishop, Lakewood, San Miguel, Vargas, or Columbia Middle School. Hours are Monday – Friday from 11:00 am – 1:00 pm

Los Gatos Saratoga Joint USD: Starting on Monday, March 16, breakfast and lunch will be provided Monday through Friday. Children must be present, grab and go:

·       Saratoga Elementary: 14592 Oak Street, Saratoga 11:00 am – 1:00 pm

·       Prospect High: 18900 Prospect Road, Saratoga 11:00 am – 1:00 pm​​​

Last updated: 4/6/2020 7:43 PM