On May 18, County of Santa Clara
Health Officer Dr. Sara Cody announced amendments to the current Shelter in
Place Order to allow some businesses to resume operating, with modifications
based on significant progress in controlling the spread of COVID-19. Under
the new order, retailers in the county are allowed to open for
curbside/outdoor pickup, and the supply chain for those retail establishments
will also be allowed to reopen. The amended order also allows additional
outdoor activities to resume, including car parades, outdoor museums,
historical sites, and publicly accessible gardens. These businesses and
activities will be allowed to resume operation on Friday, May 22, 2020, with
social distancing protocols in place to ensure the safety of workers and
To access our County’s Public Health website, click here.
To listen to the recordings of our Telephone Town Halls, click here.
Listen to Dr. Maldonado, Dr. Kim, Dr. Fenstersheib, and Dr. Kong explain the
current status of testing in Santa Clara County. If you are interested in listening
to the full report, click here.
You can also call 211 if you have questions
regarding the order.
Any business, faith, nonprofit, or community leader with questions should
To report a non-essential business operating in violation of the Order to
“Shelter in Place,” contact the County of Santa Clara District Attorney’s Office
at PubHealthReferral@dao.sccgov.org. A
voicemail can be left by calling (408) 792-2300.
Note: The community resources below are not an exhaustive list,
or meant to substitute for expert advice on employment, financial, legal,
medical, schooling, or workplace issues.
Note: The resources
below are not an exhaustive list, or meant to substitute for expert advice on
employment, financial, legal, medical, schooling, or workplace issues.
COVID-19 Testing: See below
to support Santa Clara County’s COVID-19
front line staff and first responders, and the SCC Covid-19 Contact
Community Resources Guide: financial, food, health, housing, legal assistance for individuals,
families, seniors in Santa Clara County. Services often available regardless of
ability to pay, or insurance/immigration status.
Assistance (not included in Resources Guide, above):
· Arts: SVCREATES
Arts Relief and Recovery Fund; roundup of Emergency
Funds for local artists, freelancers, musicians, performers, creative nonprofits.
Relief Assistance for Immigrants – state
fund providing cash assistance for undocumented Californians ($500 for
individuals, up to $1000 per household), administered locally through Catholic Charities of Santa Clara County. Apply via toll free hotline: 415.324.1011.
Valley Nonprofit Crisis Resources.
· Santa Clara County Emergency
Assistance Network – small
grants may be available for individuals and families:
—Community Services Agency of
Mountain View and Los Altos: 650.968.0836
—LifeMoves Opportunity Center
(Palo Alto): 650.853.8672
—Sunnyvale Community Services: 408.738.4321
—West Valley Community Services (Los Gatos, Saratoga, Cupertino): 408.366.6092
Valley Community Foundation: Emergency Funding for individuals, families,
childcare providers, teachers, nonprofits, small businesses.
Interactive Map of Food Distribution Resources
· Food assistance for
youth under age 18 (pdf)
· Food assistance for
seniors age 60 and over(pdf)
Health COVID-19 Response FAQs: English; Chinese;
Spanish; Tagalog; Vietnamese
Public Health Emergency
and concerns portal
virtual activities and entertainment
County Services and Departments: Changes in accessibility and hours
County Schools: Santa Clara County Office of Education
Seniors ( not listed in County Resources Guide,
above): Avenidas –
financial, government, medical and transportation resources for seniors; online
classes and activities. Assistance referral: 650.289.5433; Friendship Line:
If you have mild-to-moderate symptoms of
COVID-19, please stay home and contact your
healthcare provider or a community testing site. For assistance finding a test site closest to you, go to sccFreeTest.org
• Affect immigration
a doctor's note or insurance
Who Should Be Tested?
All frontline workers who regularly interact with members of the
public (grocery, restaurant, healthcare, construction, transit, public safety
employees) are highly encouraged to get tested once a month.
Anyone with symptoms
of COVID-19, or without symptoms who has been exposed to someone who was
confirmed to have COVID-19.
Anyone who is 60 years of age and older, or has
chronic medical conditions.
North County Diagnostic
Carbon Health – mobile and clinic-based (El Camino Health Urgent Care)
testing for anyone who meets one of the risk criteria, above. Click links below
for screening and appointment scheduling.
· Cupertino, 9a – 1p daily: 19600 Vallco
Pkwy, #170, 95014; 650-338-4776;
· Mountain View, 9a – 7p daily: 1150 West El
Camino Real, 94040; 695-5008;
Carbon Health Mobile Testing schedule
Healthcare: Individuals can schedule a same-day Primary Care Video Visit to
receive a physician’s referral for diagnostic testing, which is by appointment
only. Drive-through sites are in Los Gatos and Palo Alto. Individuals,
including those not in Stanford’s network, can call 650-498-9000 to determine
if an appointment is needed and for scheduling.
(Mountain View and Los Gatos): Diagnostic
testing for people who meet screening criteria, by appointment only. Schedule
an in-person or video
visit online with your primary care or specialty doctor, or call
Healthcare Provider-Based Testing
Community Health Center, Sunnyvale: For MCHC patients with symptoms.
Drive through testing by provider order only; to determine if appointment is
needed, call (650) 475-1508.
Palo Alto Medical Foundation/Sutter
Resource Center: online Medical Symptom Checker or schedule a Video Visit.
Telephone Advice Line open 8 a.m. to 6 p.m., (866) 961-2889.
Healthcare Connection, Palo Alto: For PHC patients or residents of the Opportunity
Center with symptoms. To make an appointment call (650) 853-0321.
Parenthood Mar Monte, Mountain View Health Center: For PPMM patients. On-site and
drive-through testing by provider order only; to determine if appointment is
needed, call (877) 855-7526.
Affairs Palo Alto Health Care System: Veterans
with COVID-19 symptoms should call the Advice Nurse line, (855) 632-8262 or
email their doctor through MyHealtheVet to be
screened for testing.
Walk-up testing by appointment for people who have symptoms of COVID-19, recent
exposure to someone with COVID-19, or chronic health conditions. Free and available to anyone regardless of
where they reside, or insurance or immigration status; no medical referral
· Tuesdays and Thursdays,
11 a.m. – 2 p.m., Fremont Fire Department, 39500 Liberty Street. To schedule, contact the
Tri-City Health Center appointment line: (510) 252-6808.
Walk-in testing, free and available
to anyone with COVID-19 symptoms, regardless of where they reside or
immigration status; no medical referral needed. Health care workers and
first responders can schedule appointments in advance: (510) 583-4949.
· Monday - Friday, 9 a.m.
to 6 p.m. (or until tests run out); Cal
State East Bay, Parking Lot A, West Loop Rd., 94542.
Statewide Public Testing
Site Locator: Services focused on underserved areas of
California, with testing sites managed by OptumServe, GISCorps Community, and