Skip to navigation Skip to content Skip to footer
Search SCCGOV Main Portal

Walgreens Pays Over $2 Million in Consumer Protection Settlement

For release on January 30, 2018
Tiyen Lin, Deputy District Attorney
Consumer Protection Unit
(408) 792-2825
Walgreens will pay $2,250,000 to resolve a consumer protection lawsuit brought by a group of prosecutor’s offices contending that the company was selling expired baby food, infant formula, and over-the counter drugs.
Prosecutors also alleged that Walgreens violated state law by charging customers more than the lowest posted or advertised price for items.
The Santa Clara County District Attorney’s Office joined fellow prosecutors in Contra Costa, San Mateo and Santa Cruz counties in bringing the consumer protection action. The Santa Clara County Superior Court approved the judgment on January 29, 2018.
Deputy District Attorney Tiyen Lin said: “Companies have a responsibility to ensure they aren’t selling expired items. Even so, please check the expiration date before making a purchase.”
Walgreens operates more than 600 Walgreens stores in California and is a nationwide corporation with its headquarters in Deerfield, Illinois. 
The final judgment includes an injunction requiring Walgreens employees to make quarterly patrols to remove expired items and to post “clear and conspicuous” signs asking consumers to inspect expiration dates. The chain must also ensure that consumers are charged accurate prices by adjusting charges at point of sale to reflect the lowest advertised, posted, or quoted price on the sales floor for in-store purchases.
Walgreens and its counsel worked cooperatively with prosecutors to implement changes, without admitting liability.
# # #
Last updated: 9/6/2018 5:33 PM