To contact your Traffic Court Accounts Collector, please call (408) 282-3260.
Fax Number is 408-287-6515.
DOR sends out billing statements twice a month. Over 25,000 bills are mailed at each monthly cycle. Unfortunately, DOR staff cannot respond immediately to all callers during these peak billing periods. When the telephones get busy, calls are routed to the department's voice mail system. The department's goal is that all calls be returned within two business days.
If you have been unsuccessful in reaching your account representative, call (408) 282-3200 and ask to speak with your account representative’s supervisor.