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Medical Collections

Call 1-877-729-4773  toll-free to use our Interactive Voice Response (IVR) system to pay using Visa, American Express, Discover, MasterCard or eCheck (Electronic Funds Transfer) from your checking account.

To contact your Revenue Collections Officer, please cross-reference the account holder's last name in the table below:
​A - BAL ​408-282-3234
​BAM - CER ​408-282-3237
CES - ESP ​408-282-3233
ESQ - GRE ​408-282-3194
GRI - JAC ​408-282-3250
​JAD - LEE ​408-282-3238
​LEF - MARTINE ​408-282-3271
​MARTINF - NEU ​408-282-3243
​NEV - PATT 408-282-3231
​PATU - RAM ​408-282-3232
​SAP - TAL ​408-282-3242
​TAM - ZZZ ​408-282-3204
Fax Number is 408-287-6515.
DTAC sends out billing statements twice a month. Over 25,000 bills are mailed at each monthly cycle. Unfortunately, DTAC staff cannot respond immediately to all callers during these peak billing periods. When the telephones get busy, calls are routed to the department's voice mail system. The department's goal is that all calls be returned within two business days.
If you have been unsuccessful in reaching your account representative, call (408) 282-3200 and ask to speak with your account representative’s supervisor.
Information for County of Santa Clara Retiree Accounts can be found at Legal and General Collections.
Last updated: 8/23/2019 12:28 PM