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Resources for Survivors during the Covid-19 Crisis

Unfortunately, for people who are experiencing violence in the home, a shelter in place order is especially difficult because they cannot escape their abuser. Isolation increases and tensions run high. For survivors, the focus quickly shifts to safety and survival.  Am I safe?  Are my children safe? How will I pay for groceries and rent?  Where can I find help?

While violence at home may increase for many victims of abuse, help is available in person, online and by phone—whenever it is safe to reach out. In Santa Clara County, local domestic agencies serve survivors of domestic violence, human trafficking and sexual assault. Credible National resources can also provide relief and support. Download a flyer of Resources for Survivors during the Covid-19 crisis.


  • SafeChatSV -  Chat online with trained, confidential advocates seven days a week. 
    • Monday – Wednesday
      • ​9:30 am – 4:30 pm (CLOSED 12:30 pm – 1:30 pm)
    • Thursday and Friday
      • ​9:30 am – 10pm (CLOSED 12:30 pm – 1 pm)
    • Saturday and Sunday
      • 10:00 am – 9:00 pm
  • National Domestic Violence Hotline- Call 1-800-799-SAFE (7233) to connect with highly trained expert advocates who are available 24/7 to talk confidentially with anyone in the United States who is experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship. They will connect clients to local resources.
  • The Victim Services Unit​ offers comprehensive advocacy services to all victims of violent crime, including victims of domestic violence, sexual assault and human trafficking. All services are available in person on through phone/video conferencing – including crisis intervention, emergency assistance, court updates and court escort, victim compensation assistance – are available during the current COVID-19 crisis.  VSU is open Monday – Friday, 8:00 AM – 5:00PM and is located at 70 West Hedding Street, Suite 116 (First Floor) in San Jose. For more information, please contact us at (408) 295-2656 or email victimservices@dao.sccgov.org.
  • Need help filing a Domestic Violence Restraining Order?  Visit The Restraining Order Help Center for in-person help Monday through Friday from 8:30-3pm (closed 12:30 – 1:30), located at the Family Justice Center Courthouse in downtown San Jose, 201 N. First Street, San Jose.
  • Talk to an attorney regarding DV/IPV Restraining Orders and custody and visitation issues at no cost for qualifying clients. Call the Pro Bono Project​ to apply at 408-998-5298, Monday – Friday 8:30-5pm.  
  • Santa Clara County Domestic ​Violence Agencies listed below are open and supporting clients by phone and online in multiple languages during the Covid-19 crisis. They can assist survivors connect with critical emergency services, including shelter and food. ​
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Last updated: 4/22/2020 5:34 PM