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External Quality Review Organization

Published on: 5/9/2014 10:51 AM

The California Department of Mental Health is charged with the responsibility of evaluating the quality of specialty mental health services provided to beneficiaries enrolled in the Medi-Cal managed health care program. Annually the California External Quality Review Organization conducts a site visit to Santa Clara County to review the quality of the overall service delivery system.

Submitted 10/31/2011 to EQRO to address items on the Pre-Review Documentation List: Our Pre-Review Documentation (QI Work Plan, CAEQRO Road Map to a Performance Improvement Project (PIP), CAEQRO PIP Validation Tool FY12 , MHP Response to Prior Year Recommendations, MHP Significant Changes and Initiatives, MHP Timeliness Self-Assessment, FY12 ISCA V7.2, etc.) for our 11/30-12/2 site review.