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Public Charge and COVID-19

If you are feeling sick or showing symptoms that resemble COVID-19 (fever, cough, shortness of breath) seek medical care. Do not let fear of public charge stop you from taking care of your health. 

USCIS has announced that “Seeking medical treatment for COVID-19 does not negatively affect future Public Charge Rule for immigrants.” You can read the full statement here​.

USCIS encourages everyone, including immigrants, showing symptoms that resemble COVID-19 (fever, cough, shortness of breath) to seek necessary medical treatment or preventive services.

If you have specific questions about public charge... contact one of the agencies below:

• Bay Area Legal Aid: (408) 850-7066 English, Spanish
• Asian Law Alliance: (408) 287-9710 English, Vietnamese, Chinese, Tagalog, Korean, Spanish
• Law Foundation of Silicon Valley: (408) 280-2420 English, Vietnamese, Chinese, Spanish, and more*
*Law Foundation of Silicon Valley does not specialize in immigration law but can answer questions about using Public Benefit programs.
• More Information About Public Charge


California Coronavirus (COVID-19) Response 

If you are an immigrant living in California…

The Guide for Immigrant Californians​ offers services and public benefits that are available to you, some regardless of immigration status.


If you are unable to qualify for federal financial assistance…
 You may be eligible to receive a one-time COVID-19 Disaster Relief Assistance for Immigrants.

• Where to apply?
• FAQs



General COVID-19 Help

 If you need assistance applying for unemployment insurance, disability, paid family leave or other safety net programs…
• COVID-19 Assistance Navigation – Santa Clara County CAN Hotline​: (408)809-2124
This service is 100% free and available in English, Spanish, and Vietnamese, with more languages to come.

If you have general questions about COVID-19 or need help finding essential services or disaster relief…

• United Way 2-1-1

Call: 2-1-1 to be connected with a community resource specialist or
Text: “coronavirus” to 211211 and follow the prompts provided. Texting services are only available in English and Spanish.

*2-1-1 phone and text services are available 24 hours a day, 7 days a week, in 150 languages and always confidential.

• Community Resources for Youth, Families, and Individuals Impacted by COVID-19 
Visit this site if you, a family member or someone you know has been impacted by COVID-19 and need food assistance, health services, financial help, legal assistance or other support services. Many services are available to all members of our community, regardless of ability to pay or immigration status.

This web page was made possible in collaboration with various county departments including the Office of Public Affairs, Social Services Agency, Division of Equity and Social Justice, and the Emergency Operations Center


Housing and Utilities (Financial Help)

If you need financial assistance with rent, deposit or utilities payment…

• Homelessness Prevention System provides temporary financial assistance to low-income families regardless of immigration status.
For more information and to see if you qualify, contact any of the agencies listed on this flyer, call (408) 926-8885 or email

Tiếng Việt

• Santa Clara County Emergency Financial Assistance Network (EAN)
EAN provides a variety of services to eligible households at risk of homelessness in Santa Clara County. Assistance is based on Zip Code residence.
For more information, please contact the agency assigned your zip code directly.


Housing (Legal Help) 

If you are struggling to paying rent and want to learn how to protect yourself as tenant…

• Bay Area Legal Aid​ has gathered helpful information on tenant protections during the current health crisis.

If you are a tenant in need of legal services…

• Law Foundation of Silicon Valley
(408) 280-2424

• Bay Area Legal Aid
(800) 551-5554

• Asian Law Alliance
(408) 287-9710

• Project Sentinel
(408) 720-9888

• Lawyer Referral Service, Santa Clara County Bar Association
(408) 971-6822



If you have lost your job or pay due to COVID-19 and need professional advice…

• The County of Santa Clara OLSE Advice Line offers help to determine eligibility for Unemployment Insurance (UI), State Disability Insurance (DI), and Paid Family Leave (PFL).
1(866) 870–7725
English, Español, Tiếng Việt, 中文, Tagalog, Visayan

• Katharine & George Alexander Community Law Center offers employment law advice clinics by phone. 
(408) 288-7030

• Fair Workplace Collaborative and the Office of Labor Standards Enforcement: Santa Clara County CAN (Covid-19 Assistance Navigation)​ assists workers affected by COVID-19. This hotline provides navigators to help workers determine eligibility for various programs and assist with applications.
(408) 809-2124
Call anytime, leave a message and your call will be returned within 24 hours.
English, Español, and Tiếng Việt

If a medical professional says you are unable to work due to COVID-19 or another medical condition…
• You may be eligible for State Disability Insurance. You do not need work authorization to apply for State Disability Insurance. Undocumented workers may apply. Apply at (SDI online).

If a close family member is ill, and you need to care of them…
• You may be able to receive benefits through Paid Family Leave. You do not need work authorization for Paid Family Leave benefits. Apply at​ (SDI Online).


Immigrant Workers Rights 

If you have questions about your rights as an employee in relation to COVID-19…

• FAQs about Workers’ Rights and COVID-19 developed by Legal Aid at Work
• FAQs Immigrant Workers’ Rights and COVID-19 - A Resource for Workers and Their Advocates developed by National Immigration Law Center, National Employment Law Project, and OSH Law Project.
• The Worker’s Guide: Your Rights During the Coronavirus (COVID-19)
• La guía del trabajador: Sus derechos durante el coronavirus​

If you are an undocumented worker and have questions about your rights in relation to COVID-19…

• FAQs for Undocumented Workers’ Employment Rights developed by Legal Aid at Work 


Medical Care and Mental Health

If you fear seeking medical care because you are undocumented…

• You Have Rights: Protect Your health – Going to the Doctor. Information provided by Protecting Immigrant Families

Information is also available in other languages:

If you have questions about Medi-Cal eligibility and Covered California…

• Medi-Cal Eligibility and Covered California - Frequently Asked Questions ​
You may qualify for Medi-Cal coverage of emergency and pregnancy-related services if you meet all of the eligibility requirements but do not have a satisfactory immigration status.

If you are in need of medical care but are uninsured…
• Foothill Community Health Center will not refuse service because of inability to pay and offers everyone care based on a sliding fee scale.
The sliding fee scale (discount) program is available to eligible uninsured patients.
• Gardner Health Services is providing medical care to patients regardless of legal status. All information is safeguarded.

If you do not have health insurance call (669) 444-5468 to be connected with an enrollment counselor. 

For general information, call (408) 457-7100.

• Community Health Partnership Center Services in San Jose
Community Health Centers offers medical care for those with or without health insurance.
English flyer
Spanish flyer

• The County of Santa Clara Health System provides comprehensive care to all Santa Clara residents. All the services listed are part of the Health System and are available to all. For more information on medical services or to find a hospital or health clinic location, visit the websites below:

Santa Clara Valley Medical Center

O'Connor Hospital

St. Louise Regional Hospital

County of Santa Clara Health System

Behavioral Health Services​

If you are in need of mental health services...

• Mental Health Guide for Immigrants - created in partnership with Behavioral Health Services Department and the Office of Immigrant Relations.

Please remember that mental health services are available for immigrants regardless of their immigration status or whether they are insured.

• The Substance Abuse and Mental Health Services Administration (SAMHSA) Disaster Helpline
Call 1-800-985-5990 or text TalkWithUs to 66746
24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to COVID-19.
Spanish Speakers can call 1-800-985-5990 and press "2" or text "Hablanos" to 66746

• County of Santa Clara Behavioral Health Services Mental Health Services Call Center
1 (800) 704-0900
Hours: 24-hours, 7 days a week
Call to receive assistance in getting County of Santa Clara mental health services or referrals to community services and help during a mental health crisis.

South County Resources
• Community Solutions SOS Program
COVID-19 Response Community Resources & Mental Health Crisis Line
(408) 683-4118
Can provide information and linkage to community resources, linkage to mental health services, and support de-escalating crisis situations to restore family stability.

• The Gilroy Strong Resiliency Center hotline is open during regular office hours and Tuesday and Thursday evenings until 8:30 pm.
The line is staffed by advocates who can offer support as needed.
Please call (408) 209-8356 or email

Services are free, provided in English and Spanish and immigration status will not be requested.
To learn more and see if you are eligible for services refer to these FAQs.


DACA Update

 If you need financial assistance to renew your DACA…
Currently, USCIS is still accepting renewal applications. Legal professionals continue to encourage those who are eligible to renew now.

The County of Santa Clara is providing scholarships for the $495 DACA renewal fee. Four agencies within the Santa Clara County DACA Collaborative will be providing these scholarships to those who qualify. To receive an eligibility screening, visit organizations within the Collaborative listed below.

• Asian Law Alliance (ALA)
• (408) 287-9710 | 991 W Hedding St. #202, San Jose 95126

• Catholic Charities of Santa Clara County
• (408) 613-7583 | 2625 Zanker Rd. #201, San Jose 95134

• Center for Employment Training (CET)
• (408) 534-5451 | 701 Vine St. #115, San Jose 95110

• Services Immigrant Rights & Education Network (SIREN)
• (408) 453-3003 | 1415 Koll Circle #108, San Jose 95112

If you need legal help to renew your DACA… 

These agencies provide free to low cost legal services such as application renewal assistance. Reach out to the agencies below to schedule an appointment or visit their drop in/workshops. *Note that some agencies provide both application assistance and scholarship funds while some only provide application assistance.

• Asian Law Alliance (ALA)
(408) 287-9710 | 991 W Hedding St. #202, San Jose 95126

• Catholic Charities of Santa Clara County
(408) 613-7583 | 2625 Zanker Rd. #201, San Jose 95134

• Center for Employment Training (CET)
(408) 534-5451 | 701 Vine St. #115, San Jose 95110

• Katherine & George Alexander Community Law Center*
(408) 288-7030 | 1030 The Alameda, San Jose, CA 95126
*Katherine & George Alexander provides DACA renewal application assistance but does not provide scholarship assistance

• Step Forward Foundation*
(408) 915 - 8698 | 16264 Church Street #103, Morgan Hill, CA 95037
Call ahead
*Step Forward Foundation provides DACA renewal application assistance but does not provide scholarship assistance

• Services Immigrant Rights & Education Network (SIREN)
(408) 453-3003 | 1415 Koll Circle #108, San Jose 95112



If you or your family do not have enough food…

• Second Harvest Food Bank
Call the Food Connection Hotline at 1-800-984-3663
Text: “GETFOOD” to 408-455-5181

• Santa Clara County Food Resources Map helps you find the nearest food resource.

• Senior Nutrition Program 

• Meals on Wheels


Legal Service Assistance 

If you need free to low-cost legal services… 
Law Foundation of Silicon Valley
(408) 293-4790
Legal services offered include:
• IEP/special education plan for students in schools
• Due process hearings (administrative hearing with parent and school district, educational placement)
• Special education presentation to know your rights as a parent
• Public charge – public benefit rules
• Legal services for minors and young adults (volunteer attorneys available)
• Custody orders for unaccompanied minors
• Defending eviction lawsuits and housing discrimination issues
• Advice about foreclosure prevention

Asian Law Alliance
(408) 287-9710
Legal services offered include:
• Domestic violence
• Family law
• Landlord/tenant, housing discrimination
• Elderly law
• Public charge – public benefit rules
• COVID-19 related issues
Vietnamese, Spanish, Mandarin, Japanese or Korean

Senior Adults Legal Assistance (SALA)
Central Office Phone
(408) 295-5991

Or toll-free from:
North County – (650) 969-8656
South County – (408) 847-7252
Legal services offered include:
• Elder abuse, financial exploitation
• Domestic violence
• Nursing home advice

Bay Area Legal Aid
(408) 850-7066
Legal services offered include:
• Public charge – public benefit rules
• Health care access
• Fair and affordable housing
• Domestic violence, human trafficking and sexual assault
• Representing clients in court/administrative hearings (volunteer attorneys available)
• Work permits
• Green cards, citizenship (naturalization)
• U, T, and VAWA visas

Human Agenda – CLARO
(408) 759-9571
Legal services offered include:
• Asylum (affirmative and defensive)
• Bond hearings
• Employment authorization
• Criminal background checks, FOIAs

Step Forward Foundation
(408) 915-8698
Legal services offered include:
• Visa center
• Family petitions
• Asylum (affirmative and defensive)
• Consular processing
• Special immigrant juvenile status
• Work permit

Tahirih Justice Center
Legal services offered include:
• Family reunification
• U, T, and VAWA visas
• Green card
• Employment authorization documents
• Asylum (affirmative and defensive)
• Court representation, bond hearings

Oasis Legal Services
(510) 666-6687
Legal services offered include:
• LGBTQ – LGBTQ asylum
• Family petitions
• Domestic violence survivors
• VAWA visas 

PARS Equality Center (Specialized in Persian speaking communities)
(408) 261-6400
Legal services offered include:
• Work permits
• Family petitions
• Citizenship (naturalization)
• Muslim travel bans

The Katharine & George Alexander Community Law Center
(408) 288-7030
Legal services offered include:
• Labor laws, unemployment insurance
• Work authorization
• COVID-19 related employment issues
• Probate Court, Dependency Proceedings, Family Court 
• Special Immigrant Juvenile Status, unaccompanied minors legal assistance
• Preparing clients for court hearings, accompaniment to interviews, representing clients in court


Justice and Diversity Center of BAR Association of San Francisco
(415) 982-1600
Legal services offered include:
• Court assistance, court case look-up
• Information on court dates
• Attorney of the day, court document preparation

Community Legal Services of East Palo Alto
(650) 326-6440
Legal services offered include:
• Monthly consultation clinics
• Client representation in Immigration Court
• Asylum (affirmative and defensive), U, T, VAWA visas, removal defense

Center for Employment Training (CET)
(408) 534-5451
Legal services offered include:
• Adjustment of Status
• Family Based Petitions
• Consular Processing
• Temporary Protective Status (TPS)
• Legal Permanent Resident (Green Card) Renewal and Replacement
• U, V, K, & Fiancé Visas
• Employment Authorization
• Removal of Conditional Residence


Family Preparedness Plan for Mixed Status Families   

If you would like to create a Family Preparedness Plan…

In these uncertain times, it is essential for every family to have a Family Preparedness Plan. If you're not sure where to start, the linked packet below will help you create a Family Preparedness Plan, regardless of immigration status.
Family Preparedness Plan
Plan de Preparación Familiar


Domestic Violence  

If you would like to connect online or through the phone with a trained, confidential advocate...

SafeChatSV -  Chat online with trained, confidential advocates seven days a week.
• Monday – Wednesday
 9:30 am – 4:30 pm (CLOSED 12:30 pm – 1:30 pm)
• Thursday and Friday
 9:30 am – 10pm (CLOSED 12:30 pm – 1 pm)
• Saturday and Sunday
 10:00 am – 9:00 pm

National Domestic Violence Hotline​ - Call 1-800-799-SAFE (7233) to connect with highly trained expert advocates who are available 24/7 to talk confidentially with anyone in the United States who is experiencing domestic violence, seeking resources or information, or questioning unhealthy aspects of their relationship. They will connect clients to local resources.

If you would like to connect with the Santa Clara County District Attorney’s Office, Victim Services Unit...

The Victim Services Unit​ offers comprehensive advocacy services to all victims of violent crime, including victims of domestic violence, sexual assault and human trafficking. All services are available in person on through phone/video conferencing – including crisis intervention, emergency assistance, court updates and court escort, victim compensation assistance – are available during the current COVID-19 crisis.  VSU is open Monday – Friday, 8:00 AM – 5:00PM and is located at 70 West Hedding Street, Suite 116 (First Floor) in San Jose. For more information, please contact us at (408) 295-2656 or email

If you would like to file a Domestic Violence Restraining Order
Need help filing a Domestic Violence Restraining Order?  Visit the Restraining Order Help Center for in-person help Monday through Friday from 8:30-3pm (closed 12:30 – 1:30), located at the Family Justice Center Courthouse in downtown San Jose, 201 N. First Street, San Jose.

Talk to an attorney regarding DV/IPV Restraining Orders and custody and visitation issues at no cost for qualifying clients. Call the Pro Bono Project to apply at 408-998-5298, Monday – Friday 8:30-5pm.

If you would like to connect with a Domestic Violence Agency...

Santa Clara County Domestic Violence Agencies
Listed below are open and supporting clients by phone and online in multiple languages during the COVID-19 crisis.  Interpreters and translators are available to provide domestic violence service in multiple languages and can assist survivors to connect with critical ​emergency services, including shelter and food. The listed agencies provide a comprehensive range of free and confidential services including:  emergency shelter and transitional housing, 24 hour crisis hotlines, safety planning, counseling and support groups, legal advocacy, and children and teen programs. We accept collect calls (including collect calls from jail or prison).  The services listed for survivors are available regardless of immigration status.

AACI Asian Women’s Home
2400 Moorpark, Suite 300 San Jose, CA 95128
24-Hour Hotline (408) 975-2739
Languages: English, Vietnamese, Chinese, and other Asian languages

Community Solutions
24-Hour Hotline 1-877-363-7238 or 1-877-END-SADV
Services provided in Morgan Hill, San Martin, San Jose, and Gilroy Languages: English and Spanish

Helpline 1-888-8MAITRI or 1-888-862-4874
Languages: English and South Asian languages

Next Door Solutions to Domestic Violence
234 E Gish Road, Suite 200, San Jose, CA 95112
24-Hour Hotline (408) 279-2962 
Languages: English, Spanish, and Vietnamese

YWCA Silicon Valley Domestic Violence Department Support Network Program
375 South Third Street, San Jose, CA 95112
24-Hour Hotline 1-800-572-2782
Please call hotline if you would like to make an appointment at our Sunnyvale office.
Languages: English and Spanish


Where to Get Tested for COVID-19 
If you feel you should be tested for COVID-19…

COVID-19 testing in Santa Clara County is becoming more available.

Visit the Santa Clara County Public Health Department webpage for more information including:
• Who should get tested
• Where to get tested
• Testing capacity and expansion
• Types of tests
• Santa Clara County COVID - 19 Testing Sites Map

Pruebas de Coronavirus (COVID-19)
Xét nghiệm virus Corona (COVID-19)
Pagsusuri sa Coronavirus (COVID-19)​

If you feel you should be tested but are uninsured or undocumented…

• COVID-19 testing is available to everyone regardless of immigration status or lack of medical insurance.

OptumServe offers testing at James Lick High School and Christopher High School. These sites are open to all regardless of immigration status.
o James Lick High School is located at 2951 Alum Rock Ave San Jose, CA 95127.
o Christopher High School is located at 850 Day Rd Gilroy, CA 95020.
o Both sites will operate from 7am – 12pm and 1pm – 7pm, Monday through Friday.
o Tests are by appointment only. Appointments can be made by calling 1-888-634-1123 or visiting
o Anyone who meets the testing criteria can be tested regardless of insurance or immigration status.
o Appointment and testing services will be available in English and Spanish.
*These sites are a collaborative effort between the County of Santa Clara, State of California, OptumServe (the private contractor operating the sites) and the Santa Clara County Office of Education.

• Las pruebas de Coronavirus (COVID-19) están disponibles a todos independientemente de su seguro de salud o de su estado migratorio.

Los sitios de pruebas de OptumServe estan las escuelas James Lick High School y Christopher High School.

o La escuela de James Lick High School está ubicada en el 2951 Alum Rock Ave San Jose, CA 95127.
o La escuela de Christopher High School está ubicada en el 850 Day Rd Gilroy, CA 95020.
o Ambos sitios abrirán de 7 a.m. a 12 p.m. y de 1 p.m. a 7 p.m., de lunes a viernes.
o Las pruebas son sólo con cita previa. Se puede hacer una cita llamando al 1-888-634-1123 o visitando
o Cualquier persona que cumpla los requisitos puede hacerse la prueba, independientemente de su seguro de salud o de su estado migratorio.
o Los servicios de citas y evaluación estarán disponibles en inglés y español.
o *Estos sitios de pruebas son un esfuerzo de colaboración entre el Condado de Santa Clara, el Estado de California, OptumServe (el contratista privado que opera los sitios) y la Oficina de Educación del Condado de Santa Clara.

 Xét nghiệm virus Corona (COVID-19)
Pagsusuri sa Coronavirus (COVID-19)

• If you do not have a medical provider or if you don’t have health insurance, please contact the Santa Clara Valley Medical Center, Valley Connection Line at 1-888-334-1000 and ask to speak to an advice nurse who can connect you to necessary testing and care. (Please do not call the Public Health Department to request a test.)

• Si no tiene proveedor médico o no tiene seguro de salud, comuníquese con el Santa Clara Valley Medical Center, línea de Valley Connection, en el 1-888-334-1000, y pida hablar con una enfermera asesora que lo pueda conectar para hacer pruebas y recibir los cuidados necesarios. (Por favor, no llame al Departamento de Salud Pública para solicitar una prueba).

Xét nghiệm virus Corona (COVID-19)
Pagsusuri sa Coronavirus (COVID-19)


Financial Assistance

• Disaster Relief Assistance for Immigrants Program (DRAI)
The State of California is providing one-time state-funded disaster relief assistance to undocumented adults who are ineligible for other forms of assistance, including assistance under the Coronavirus Aid, Relief, and Economic Security (CARES) Act and pandemic unemployment benefits, because of their immigration status. This state funding is expected to reach about 150,000 undocumented adults.

To disseminate this funding, the California Department of Social Services has selected twelve immigrant-serving nonprofit organizations to help individuals apply for and receive this disaster relief assistance in their region. Read frequently asked questions.

Santa Clara County residents can start applying on May 18th with the Catholic Charities of Santa Clara County.  Assistance will be provided on a first come, first served basis. An undocumented adult who qualifies can receive $500 in direct assistance, with a maximum of $1000 per household. A household is defined as individuals who live, purchase, and prepare meals together.

o Applicants should first call the toll-free hotline: (415) 324-1011 
o You must provide a photo ID with a Santa Clara County address.
o Additional information will be provided when calling the toll-free number which will be open from 8 am - 8 pm Monday to Saturday.
o Please note that the disaster relief application services and assistance are not guaranteed. Program period is from May 18, 2020 to June 30, 2020.
o For more information and to access FAQs visit Catholic Charities’ website.  

• Asistencia para Inmigrantes Afectados por la Pandemia de COVID-19 (DRAI)
El estado de California esta proporcionando asistencia para inmigrantes afectados por la COVID-19, quienes no son elegibles para la mayoría de las otras formas de apoyo por la pandemia, incluida la asistencia directa bajo la Ley de Ayuda, Alivio y Seguridad Económica contra el Coronavirus (Coronavirus Aid, Relief, and Economic Security, CARES) y el seguro de desempleo.

Los que califiquen pueden recibir asistencia directa de $500. Hay un límite de dos adultos por hogar para recibir este apoyo (apoyo máximo de $1,000 por hogar).

A partir de este lunes 18 de mayo, los residentes del condado de Santa Clara pueden aplicar con Caridades Católicas del Condado de Santa Clara para recibir asistencia financiera.

o El primer paso es LLAMAR al 866-490-3899.
o Debe proporcionar una identificación con foto con la dirección del condado de Santa Clara.
o Mas información será proporcionada cuando hable a la línea directa gratuita que estará abierta de lunes a sábado de 8 am - 8 pm
o Esta asistencia no es garantizada. El período del programa es del 18 de mayo del 2020 al 30 de junio del 2020.
o Para obtener más información, visite

Financial Assistance for Low-Income Residents Impacted by COVID-19​
Additional funding NOW AVAILABLE 
​This round of financial assistance will focus on helping low-income families who are ineligible for unemployment or other forms of federal stimulus.
To apply, add your name to the interest list TODAY.

 To learn more and see if you qualify visit:

English flyer​

Programa de Asistencia Financiera COVID-19
Fondos adicionales ahora ESTAN DISPONIBLES

Esta vez la asistencia financiera se dedicará a ayudar a las familias de bajos ingresos que no son elegibles para el desempleo u otras formas de estímulo federal.

ue y agregue su nombre a la lista de intes HOY
Para más información y ver si califica, visite:

 • SOLO Fund

Human Agenda and its legal collective CLARO have established the SOLO Solidarity Fund.

Eligibility for these funds will be reserved for the hardest hit: undocumented immigrants who are in Santa Clara County affected by COVID-19 who are in removal or asylum proceedings, have family members in ICE custody, or are homeless.

After a review of need based upon impacts from the Coronavirus pandemic, the SOLO Solidarity Fund will distribute amounts of less than $600 to undocumented immigrants in need.

• Mission Asset Fund​
The COVID-19 Rapid Response Fund is providing financial support to immigrant families who have been left out of the federal government’s relief efforts. Immigrants may be eligible to receive a $500 grant to help cover whatever is most pressing in their lives.

Last updated: 6/26/2020 10:21 AM