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County of Santa Clara Accepting Applications for Conflict Resolution Training

The County of Santa Clara Office of Human Relations Dispute Resolution Program is accepting applications for its Conflict Resolution Training, a 40-hour basic mediation course provided every year on a quarterly basis.
The five-day training course covers various aspects of conflict resolution, including principles of mediation; management of conflict; mediation models; diversity and understanding bias’ and professional standards, ethics and confidentiality. Students will develop skills in communication, problem solving, conflict analysis, anger management and negotiation and power-balancing. To graduate, participants must attend all five days classes.
County of Santa Clara Office of Human Relations Dispute Resolution Program
Residents interested in volunteering in the Dispute Resolution Program
June 13, 14, 15, 16 and 17, 9:00 a.m. – 5:00 p.m.
County Training Center, 2310 N. First St. San Jose, CA 95131
Every year, people working in counseling, education, and human resources benefit from the County’s mediation training.  The course qualifies for California State Bar Minimum Continuing Legal Education for attorneys. Qualified graduates will receive a certificate of completion and may be able to participate in the Apprenticeship Training Program, which allows them to observe mediations in the courts and co-mediate with highly qualified and experienced mediators.
The five-day training costs $750 per person, which covers classrooms materials, books, equipment and facility usage.  An application can be found online at under Hot Items.  For information call (408) 792-2321. To apply, mail registration form and check to:
County of Santa Clara
Attention:  Dolores Morales
2310 North First Street, Suite 100
San Jose, CA 95131
Media Contact:  Gwendolyn Mitchell/Marina Hinestrosa, Office of Public Affairs, (408) 299-5119; Undray Moore, Office of Human Relations, (408) 792-2310

Posted: May 28, 2014

Mediation Training Application