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County Encourages Residents to Register Wireless Devices for Life-Saving Information During Disasters

SANTA CLARA COUNTY, CALIF. — Santa Clara County residents facing disasters similar to the earthquake that struck Haiti on January 13, or dangerous floods, can get life-saving information and instructions following an emergency. Santa Clara County’s AlertSCC emergency notification system can send messages to not only land lines, but also to wireless devices and e-mail addresses of people who have registered at Registering for AlertSCC is easy and is free.

“Recent weather conditions remind us how important it is to be prepared for the unexpected,” said Supervisor Ken Yeager, President of the County of Santa Clara Board of Supervisors. “Whether it is flooding from unseasonably heavy rains or an earthquake, registering with AlertSCC provides timely information residents can use to protect their families.

AlertSCC is an automated system with the capacity to send thousands of text and voice messages within minutes to home and business land line phones, cell phones, PDAs, laptops, desktop computers, and devices for the hearing impaired. While the system uses 411 and 911 databases to call landline phones, cell phones numbers and email addresses must be registered in order to receive alerts on personal devices. If you live or work in Santa Clara County, visit and select the city where you live or work, then enter your cell phone number and e-mail address to sign up for the free emergency alerts.

“Registering for AlertSCC is probably one of the easiest things you can do to be better prepared in the event of an emergency, and it only takes a few minutes,” said County Executive Jeff Smith. “The AlertSCC system will allow us to give our residents urgent warnings and instructions, which may make all the difference in the minutes, hours and days following a disaster. We encourage all residents to sign up.”

AlertSCC will be used for a variety of emergency and community service notifications, such as earthquakes, evacuations, floods, fires, crime incidents, terrorist attacks, hazmat incidents, infectious disease information, contaminated food warnings, road/school closures, and contacting disaster service workers.

“Emergency notification systems have proven to be a powerful tool for keeping people out of harm’s way,” said Yeager. “We are proud to bring this kind of lifesaving technology and peace of mind to the 1.8 million residents of Santa Clara County.”

AlertSCC will supplement the region’s existing emergency communication methods, augmenting public safety and first responder services. It will not take the place of the 911 and other communication and notification systems (such as radio announcements) that first responders currently use. Personal contact information provided by residents when registering for AlertSCC is secured physically and electronically, and will not be shared, sold, traded, leased or loaned to outside parties, per policy and contract agreements binding the County to these standards.

For more information or to register to receive AlertSCC messages, go to

Media Contact: Gwendolyn Mitchell/Laurel Anderson, Office of Public Affairs (408) 299-5119
Posted: January 20, 2010