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Santa Clara County Library District Announces Behavior Standards to Curtail Disruptions at Gilroy Library

SANTA CLARA COUNTY, CALIF.— Santa Clara County Library District announced that it will enforce behavior standards for the newly open Gilroy Library to ensure a pleasant, welcoming, and safe environment for patrons and staff.  The enforcement, which went into effect Tuesday, June 26, 2012, responds to complaints about teens exhibiting dangerous and disrespectful behavior and damaging property. This is especially alarming given that the new library has only been open for two months.
“Our public libraries are a community treasure. They are places to read, learn and expand our horizons,” said County of Santa Clara Supervisor Mike Wasserman, Delegate of the Santa Clara County Library District Joint Powers Authority Board.  “It is important that we take responsibility for ensuring a calm atmosphere, so everyone can get the most out of their library experience.” 
The Behavior Standards will be given to everyone who enters the Gilroy Library. Laminated copies will be posted in the building, and also will be posted in strategic locations throughout the Gilroy community.   Posted signs will restrict the operation of scooters, bicycles, and skateboards, to help insure the safety of all who come to visit the new $34 million library facility.
“Unruly and unsafe behavior will not be tolerated in our libraries,” said City of Gilroy Council Member and Santa Clara County Library District Joint Powers Authority Board Member Dion Bracco. “We are committed to dealing with this situation swiftly to make the library safe and enjoyable for everyone.”
The Library service staff is working closely with the Gilroy Police Department and other community groups to proactively prevent and respond to vandalism and disruptive behavior problems. Police officers will be called if anyone refuses to leave the library when asked to do so by a staff member.   Staff will also use the facility’s advanced surveillance camera system to monitor potential behavior issues.   Parents and guardians are encouraged to share and discuss the standards with their children, including the consequences of failing to behave in an appropriate manner inside the library and in the surrounding parking lot. 
The library staff is hopeful that the 42 teen volunteers it has recruited for the summer months will be a positive influence for youngsters and patrons of all ages. 
“Our staff oversees a 52,000 square foot building, so we are confident our young volunteers will set a  great example to emulate with their positive energy and model behavior,” said Gilroy Librarian Lani Yoshimura.  “Our goal is that our reading program and other summer activities continue to provide an opportunity for learning and enjoyment.” 
“All eight Santa Clara County Library District facilities are valuable resources that provide a variety of quality services to the community,” said Nancy Howe, Acting Santa Clara County Librarian. “Our staff will continue to assist visitors in a courteous manner, and will help ensure that over 1,500 visitors who enter the Gilroy Library on a daily basis will have an enriching and pleasant experience as well, so the entire community benefits.” 


Welcome to the Library
The staff of the Gilroy Library wants you and all library users to have a pleasant experience
in your beautiful new building. To help provide a comfortable atmosphere for everyone,
please note:
• Leave all scooters, skateboards, skates, or carts of any type at home or in your car. 
• Use the bike racks outside for bicycles.
• Don’t run in the library.
• Finish food and beverages outdoors or in the lobby snack area.  Only covered drinks are
   allowed in the library. 
• Speak in a quiet voice.
• Keep your belongings with you.
• Don’t block the aisles or doorways.
• Be respectful of others, including staff and library property at all times.
• Show ID to staff when asked.
• If you notice inappropriate behavior, please notify a staff member.
If any individual does not follow these guidelines:
• That person will be asked to leave the library for a specified time.
• Police will be called if anyone refuses to leave the library when asked to do so by a staff
• Parents, guardians, and/or the school may be contacted if behavior problems are ongoing.
• In severe cases, a minor may be restricted to using the library only when accompanied by an
• Police will be called to provide help in enforcing the library’s behavior policies. 
• Acts of vandalism are serious offenses and will be prosecuted.
Media Contact: Gwendolyn Mitchell/Marina Hinestrosa,  Office of Public Affairs  (408) 299-5119;  Nancy Howe/Derek Wolfgram Santa Clara County Library   (408) 293-2326 ext. 3001/3002
Posted: June 27, 2012