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Visiting an Inmate at the Mail Jail

 
 
The Main Jail is located at 150 W. Hedding Street, San Jose, California 95110 at the intersection with San Pedro Street. The complex is approximately one block west of North First Street and one block east of Highway 87, in downtown San Jose.
 
DIRECTIONS TO MAIN JAIL:
 
From Interstate 880
Take the North First Street exit. Proceed south on North First Street to West Hedding Street. Turn right on West Hedding Street. The complex is on the southwest corner of the intersection of West Hedding and San Pedro.
 
From U.S. 101
Merge to southbound Interstate 880. Exit at the North First Street exit. Proceed south on North First Street to West Hedding Street. Turn right on West Hedding Street to San Pedro.
VISITING REGISTRATION
 
All visitors must be approved for inmate visiting prior to signing up for visits. Registration may be done in person or online.  If you prefer to submit a paper registration form (https://eservices.sccgov.org/OVR/Home/VisitorRegistrationForm), print the Visitor Registration form and mail it to: Office of the Sheriff | Custody Bureau | Visiting Office | 150 W. Hedding Street | San Jose, California 95110.  The approval process may take up to 4 business days to complete. If you provide a valid email address, you will be sent an email to notify you of your application’s approval status.
 
§  Applications to visit will be denied if:
    • You are on probation or parole
    • You have an open or pending court case
    • You were convicted of a misdemeanor within the past 3 years
    • You were convicted of a felony within the past 5 years
    • You were released from a State / Federal Prison within the past 5 years
 
If any of the above statements apply to you but you believe you should be given special consideration, you may write a letter to the Facility Commander at the address above and explain the reasons why you believe you should be approved. In your letter, please include your full name, date of birth, driver’s license / ID#, your current address, telephone number and CDC discharge papers (if applicable).
 
§  Visitors to Main Jail North may schedule up to 2 weeks in advance but no less than one hour before a visit.
 
§  Visitors to Main Jail South may schedule visits up to 3 days in advance but no less than one hour before a visit.
  
Main Jail South Only
To VISIT on
SCHEDULE VISIT on the Previous
Tuesday
Sunday
Thursday
Tuesday
Saturday
Thursday
Sunday
Friday
  
 ·   In Person Registration – at the Main Jail North Lobby. If time and workloads permit, the Visiting CSA may process registration applications and sign up visitors for a same-day visit.  However, there is no guarantee the registration approval process will be completed

  • Days: Sunday, Monday, Tuesday, Friday, Saturday (closed Wednesdays)
  • Times: 7:00 am – 11:00 am; 1:00 pm – 3:00 pm
  • ALL adult visitors must show a current government-issued picture I.D. (Driver’s License, Green Card, Passport, Military I.D., or Mexican Consulate Card) to prove identity. 
 
·   Online Registration – Online Visiting Registration (OVR):  https://eservices.sccgov.org/OVR/Home/Disclaimer. If you provide a valid email address, you will be sent an email to notify you of your application’s approval status.

 VISITING TIMES

 
No visiting on Wednesdays. Visits are subject to cancellation without prior notice. You must arrive at least 30 minutes before your scheduled visit, otherwise it will be cancelled. Missing or cancelling a scheduled visit counts as having a visit.  Inmates may have two 60-minute visits per week.

 

MAIN JAIL NORTH
MONDAY, TUESDAY, THURSDAY, FRIDAY
8:10 am
9:20 am
10:30 am
2:00 pm
3:10 pm
4:20 pm
 
SATURDAY, SUNDAY
7:00 am
8:10 am
9:20 am
10:30 am
2:00 pm
3:10 pm
4:20 pm
 
 
MAIN JAIL SOUTH
MONDAY, TUESDAY, THURSDAY, FRIDAY
8:10 am
9:20 am
10:30 am
2:00 pm
3:10 pm
4:20 pm
 
SATURDAY, SUNDAY
7:00 am
8:10 am
9:20 am
10:30 am
2:00 pm
3:10 pm
4:20 pm
7:10 pm
8:20 pm
9:30 pm

 

 

SCHEDULING VISITS:
Visits are accommodated on a first-come, first-served basis.
Up to two (2) adults may visit, but the visit will be split into one half-hour for each (one visitor at a time). 
Any changes to a scheduled visit can ONLY be made by the person who originally scheduled the visit.  For example, a second visitor CANNOT change the visiting time, cancel a visit or replace the original visitor with another person.
Adult visitors and the inmates' or the visitors' children may visit. Any reasonable number of dependent children may visit as long as they are constantly supervised and remain well behaved. If you cannot control your children, your visit will be terminated. An original and/or notarized birth certificate is required for each child at the time of visit. Children who are 18 years or older will be counted as adults.
Hospital visits must be scheduled at the Main Jail North Lobby on the same day of the visit. Inmates must be in the hospital for 7 days prior to any visits being scheduled.
The inmate will not be eligible for a visit if he has lost his privilege as a result of any disciplinary action.
DRESS CODE RULES STRICTLY ENFORCED
 
All visitors must wear shoes and clothing that is appropriate for visiting at the MAIN JAIL.  Your visit will be cancelled and you will be denied entry into the facility if these rules are not followed.  Any questions or clarification of these rules must be directed to the Information Desk Officer.
 
THE FOLLOWING ARE NOT ALLOWED:
 
      Dresses, skirts, skirts with slits that are more than 2 inches above the knee
      Clothing that exposes any part of the back, shoulders, chest or midriff
      Visible undergarments
      Transparent clothing, strapless, halter, spaghetti straps, bare midriff clothing, tank tops
      Unfastened buttons and zippers (they must remain fastened)
      Clothing that resembles jail / inmate clothing
      Law Enforcement or military patterned clothing
      Clothing or footwear containing metal
      Hats
      Medical attire (scrubs)
      Attire displaying obscene or offensive language or drawings
      Visitors with tattoos of an offensive nature, or visible gang-associated tattoos or clothing, will not be allowed to visit
      Anything else deemed inappropriate by the Facility Commander or his/her designee will not be allowed

  

For More Information Please Contact

County of Santa Clara | Office of the Sheriff | Custody Bureau
150 W. Hedding Street | San Jose, California 95110
Phone: (408) 299-3438 (Recorded Information)​

Last updated: 7/26/2018 11:34 AM