The Sheriff’s Office Information Systems Division is comprised of 17 team members that manage the operation of multiple systems in Santa Clara County and other neighboring counties in the South Bay region. The mission of the division is to maintain the Santa Clara County Sheriff's Office computer systems with secure, reliable, dependable and accurate information. Technology plays a crucial role in all facets of police work and is becoming more essential for deputies and support personnel to perform their duties. The Sheriff’s Office Information Systems Division provides desktop support for over 2,000 computers and laptops that are in use throughout the agency. The division also specializes in supporting specific networking, databases, infrastructure, applications, and software development.
To support regional systems, Sheriff’s Information Systems supports and maintains complex and robust wide area network with connections to sixty (60) law enforcement agencies. Due to the nature and urgency of ensuring public safety, the Information Systems Division provides support to over 3,200 internal and Partner Agencies users, with 24/7, near real-time troubleshooting and problem resolution.
The Sheriff’s Office Information Systems Division is the center of a vast network hub for Law Enforcement Agencies to access critical public safety and criminal information from the California Department of Justice (DOJ), California Department of Motor Vehicles (DMV), and Federal Bureau of Investigation (FBI). Supporting the local and regional law enforcements agencies ensures that law enforcement personnel can protect life, property, and safety of residents.
The Sheriff’s Office Information Systems Division will continue to play an important role to support the Sheriff's Office utilization of technology to provide solutions to problems that improve the quality of service to our residents.