The Main Jail is located at 150 W. Heeding Street, San Jose, California 95110 at the intersection with San Pedro Street. The complex is approximately one block west of North First Street and one block east of Highway 87, in downtown San Jose.
General Rules of Visiting Inmates
All visitors must wear shoes and clothing that is appropriate for visiting. Your visit will be cancelled and you will be denied entry into the facility if these rules are not followed. Any questions or clarification of these rules must be directed to the Information Desk Officer.
THE FOLLOWING ARE NOT ALLOWED
- Dresses, skirts, skirts with slits that are more than 2 inches above the knee
- Clothing that exposes the back, shoulders, chest or midriff
- Visible undergarments
- Transparent clothing, strapless, halter, spaghetti straps, bare midriff clothing, tank tops
- Buttons and zippers must remain fastened.
- Clothing that resembles jail / inmate clothing
- Law Enforcement or military patterned clothing
- Clothing or footwear containing metal
- Medical attire (scrubs)
- Attire displaying obscene or offensive language or drawings
- Visible Tattoos of an offensive nature, gang-associated tattoos or clothing.
- Anything else deemed inappropriate by the Facility Commander or his/her designee will not be allowed
Legal Council Visits
- Attorneys and law enforcement officers may visit at any time and do not have to pre-scheduled their visits.
- Attorneys may request and must gain prior approval from the Facility Commander to bring electronic devices (laptop, cellphone, tablet, i-Pod, etc.) into the jail required for their client’s case.
- Hospital visits will only be approved on the seventh day of hospitalization. Hospital visits must be scheduled at the Main Jail North Lobby. If approved, a visit pass will be issued, taken to the hospital and presented to the assigned Hospital Deputy.
- Special visits may be allowed for hospitalized inmates who are considered to be in grave condition, with the approval of the Facility Commander or Assistant Division Commander.
In addition to GENERAL RULES FOR VISITING, the following rules apply to visits occurring in hospitals
- All visits must conform to the hospital’s regular visiting hours and policies
- Only two visitors are allowed at a hospital visit for the duration of 30 minutes.
- Two visits per week are allowed, Sunday through Saturday.
- Inmates cannot receive items of any type from social visitors.
- Any deviation from the above rules requires Watch Commander approval
Adult visitors must show a current government-issued picture I.D. (Driver’s License, Green Card, Passport, Military I.D., or Mexican Consulate Card) to prove identity. ***The person registered in OVR must present the ID used to register.
A visitor who falsifies identifying information will be suspended or barred from the facility for a period of time determined by the Facility Commander or their designee (California Penal Code 4507.5).
The approval process may take up to seven business days to complete. A valid email address must be provided in order for you to receive notification of your application’s approval status.
If you do not have a valid email address, call (408) 808-2804, after a seven-day waiting period, to check on your application status. Responses by telephone may be delayed.
Visiting Application Status
Applications to visit will be denied if
- You were in our custody within the past 60 days, excluding those booked and released on the same day.
- You have an open or pending court case.
- You have been convicted of a felony and served time in state prison. It is a felony to be on jail grounds without written consent from the Commander (California Penal Code 4571).
- You were convicted of a misdemeanor within the past 3 years.
- You have a No Contact Restraining Order involving the inmate you wish to visit.
- You are on probation or parole.
- You have an active warrant.
- You are currently out on bail for an open or pending court case.
- You have previous convictions for violence, assaultive behavior, sexual offenses or offenses committed while in custody.
- Any other factor that causes the Sheriff’s Office to deem granting visitation a risk to facility and staff safety and security.
Approval or denial of any visitor is at the discretion of jail administration.
Jail staff CANNOT
legally disclose or provide further information if your application is denied. If any of the above statements apply to you but believe you should be given special consideration, you may write a letter to the Facility Commander at the address below and explain the reasons you believe you should be approved. In your letter please include your full name, date of birth, driver’s license / ID#, your current address, telephone number. Instructions for writing a letter to the Facility Commander are here: https://iservices.sccgov.org/OVRAdmin/Admin/NoticeForPriorConvictions
All visitors must be approved for inmate visiting prior to signing up for visits. Approved visitors may schedule visits up to 2 weeks.
The OVR system will not allow visits to be schedule if:
- Visiting privileges have been lost as a result of disciplinary action.
- Inmate has a pre-scheduled court date.
Forgotten usernames or passwords may be obtained by requesting the information via email to Visiting.MainJail@shf.sccgov.org
. You must provide your full name, date of birth, driver’s license or ID number AND the date your ID or license was issued
For More Information, Please Contact
County of Santa Clara | Office of the Sheriff | Custody Bureau
150 W. Hedding Street | San Jose, California 95110
Phone: Monday-Friday (8am-5pm) (408) 808-2804