You are about to view the Santa Clara County Department of Family and Children’s Services’ (DFCS’) online handbooks of the Department’s policies and procedures. Each of the twenty-three listed handbooks focuses on a subject area related to public child welfare services as practiced in Santa Clara County. The development of the online handbooks is in progress, and not all policies and procedures are available online at this time...
The Santa Clara County Social Services Agency (SSA)/ Department of Family and Children’s Services (DFCS) provides this web site as an enhancement to the services it provides and as an informational service to its staff and the general public. The information appearing on this Web site is for general informational purposes only and is not intended to provide legal advice to any individual or entity. We urge you to consult with your own legal advisor before taking any action based on information appearing on this site or any site to which it may be linked. Information contained on the Santa Clara County SSA/DFCS web pages is subject to change without notice.
While the SSA/DFCS strives to make the information on this Web site as timely and accurate as possible, the Department makes no claims, promises, or guarantees about the accuracy, completeness, or adequacy of the contents of this site, and expressly disclaims liability for errors and omissions in the contents of this site. The information posted on the SSA/DFCS Online Policies and Procedures (OPP) includes hypertext links or pointers to information created and maintained by other public and/or private organizations. The SSA/DFCS provides these links and pointers solely for your information and convenience. When you select a link to an outside Web site, you are subject to the privacy, copyright, security, and information quality policies of that Web site. No warranty of any kind, implied, expressed, or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose or freedom from computer virus, is given with respect to the contents of this Web site or its links to other Internet resources.
Neither the Santa Clara County SSA/DFCS, its internet service provider, nor any of the parties involved in creating, producing or delivering this site shall be liable for any direct, incidental, consequential, indirect, or punitive damages arising out of your access, use of or inability to use this site, or any errors or omissions in the contents thereof.
Click here to go the DFCS OPP Index Page
Comments and questions related to the online handbooks may be directed to