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Child Abuse & Neglect Center (CANC)

Child Abuse Reporting during the COVID-19 Pandemic

With the immense pressure this current pandemic places on some of our most vulnerable communities, the Department of Family and Children's Services is encouraging Santa Clara County Residents to be the advocates for youth who may be experiencing trauma, in the forms of abuse and/or neglect. Please watch and share the videos linked below and help support the most vulnerable individuals in our communities.


Child Abuse Awareness Videos – COVID-19 Series


Child Abuse Awareness during the Shelter in Place - Public Service Announcements (PSA)


Child Abuse Reporting Tip Sheets


Mandated Reporter Training

The Santa Clara County Department of Family Children’s Services in partnership with Seneca Family of Agencies provides FREE on demand and monthly Mandated Reporter trainings (virtual/in-person) in English or Spanish. Agencies may also request to host separately, please contact SantaClaraMRT@senecacenter.org or call (510) 654-4004 for further information. The Mandated Reporter Training is 3 hours, available for Santa Clara County Mandated Reporters only and CEU’s are provided. Check out the Mandated Reporting Training Information Flyer concerning the classes or register here and choose "Eligible Participant" to scroll for class times/dates.

Child Mandated Reporter 3- CEs-General Info Flyer
General Flyer for MRT Seneca 2019


The California Department of Social Services (CDSS) and the Office of Child Abuse Prevention (OCAP) also provides free 24/7 self-paced Mandated Reporter training online in English and Spanish.

Mandated Reporters should check with their employment agency before registering to ensure trainings satisfy employment requirements.

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Reporting Abuse

The Child Abuse & Neglect Center receives and responds to reports of abuse or neglect connected to children and youth.

In case of a life threatening emergency call 911.

When the situation is not a problem needing police action, reports should be made to the toll-free Child Abuse and Neglect Center (CANC) reporting line:

(833) SCC-KIDS (722-5437)


The CANC screens calls 24 hours a day, seven days a week, 365 days a year.


Prevention Services

Santa Clara County Department of Family and Children Services Prevention Bureau partners, informs, and supports through people-focused programs and rules. The goal of these programs and rules is to prevent abuse and entry into foster care, and reduce the high numbers of certain groups in the child welfare system.

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Last updated: 6/5/2020 7:55 PM