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Child Abuse & Neglect Center (CANC)

With the immense pressure this current pandemic places on some of our most vulnerable communities, the Department of Family and Children's Services is encouraging Santa Clara County Residents to be the advocates for youth who may be experiencing trauma, in the forms of abuse and/or neglect. Please watch and share the videos linked below and help support the most vulnerable individuals in our communities.

Child Abuse Awareness - COVID-19 Series

Protecting children and reporting abuse during Shelter in Place

Please also consider the Child Abuse Mandated Reporter Training for California. This module is an all-inclusive, non-profession specific training that should be taken by every Mandated Reporter. Please visit the website at https://mandatedreporterca.com/training/general-training

Please visit the Caregiver Supports and Community Information webpage for Information and Resource Family/Caregiver Supports.

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Reporting Abuse

The Child Abuse & Neglect Center receives and responds to reports of abuse or neglect connected to children and youth.

In case of a life threatening emergency call 911.

When the situation is not a problem needing police action, reports should be made to the toll-free Child Abuse and Neglect Center (CANC) reporting line:

(833) SCC-KIDS (722-5437)


The CANC screens calls 24 hours a day, seven days a week, 365 days a year.


Prevention Services

Santa Clara County Department of Family and Children Services Prevention Bureau partners, informs, and supports through people-focused programs and rules. The goal of these programs and rules is to prevent abuse and entry into foster care, and reduce the high numbers of certain groups in the child welfare system.

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Last updated: 6/5/2020 7:55 PM