Who is a Mandated Reporter?
Mandated Reporters are people with certain jobs who are required by law to report child abuse. Often this is because of their frequent contact with children.
California's Penal Code § 11166 requires that "a mandated reporter shall make a report whenever he or she, in his or her professional capacity or within the scope of his or her employment, has knowledge of or observes a child whom
the mandated reporter knows or reasonably suspects has been the victim of child abuse or neglect."
Mandated Reporters must report suspected child abuse or neglect. They must report to DFCS or the police at once or as soon as possible.
In case of life threatening emergency, call 911.
Call the CANC reporting line - (833) SCC – KIDS (722-5437) Available 24 hours a day, 7 days a week
Mandated Reporter must also submit a completed Form 8572-Suspected Child Abuse Report. This form must be completed 36 hours of getting the
information about the suspected abuse to DFCS via one of the following:
- Email: SSA_CANC_eFAX@ssa.sccgov.org or click here.
- Fax: (408) 975-5851.
- Mail: Department of Family & Children’s Services
Attn: Child Abuse & Neglect Center (CANC)
373 W. Julian St.
San Jose, CA 95110
Mandated Reporter Training
The Santa Clara County Department of Family Children’s Services in partnership with Seneca Family of Agencies provides FREE on demand and monthly Mandated Reporter trainings (virtual/in-person) in English or Spanish. Agencies may also request to host separately, please contact SantaClaraMRT@senecacenter.org or call (510) 654-4004 for further information. The Mandated Reporter Training is 3 hours, available for Santa Clara County Mandated Reporters only and CEU’s are provided. Check out the Mandated Reporting Training Information Flyer concerning the classes or register here and choose "Eligible Participant" to scroll for class times/dates.
Child Mandated Reporter 3- CEs-General Info Flyer
General Flyer for MRT Seneca 2019
The California Department of Social Services (CDSS) and the Office of Child Abuse Prevention (OCAP) also provides free 24/7 self-paced Mandated Reporter training online in English and Spanish.
Mandated Reporters should check with their employment agency before registering to ensure trainings satisfy employment requirements.