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2020 Santa Clara County Community Plan to End Homelessness

​​Why are we updating the plan?

Nearly five years ago, our community adopted the Community Plan to End Homelessness in Santa Clara County 2015-2020​ which was developed collaboratively by representatives of community-based service organizations, local government, philanthropy, business, healthcare, and people with lived experience.

As the timeframe for the 2015-2020 Community Plan comes to an end, the Santa Clara County Continuum of Care has embarked on a community process to build the plan for the next five years, to guide the County, cities, nonprofits, and other community members as they make decisions about funding, programs, priorities, and needs.​ 

3 Pilla​r Framework

The community planning process is being guided by a Steering Committee made up of the Continuum of Care Board and additional key leaders, including a member of Lived Experience Advisory Board.

Based in guidance from the Community Plan Steering committee, the updated community plan will have a three-pillar framework. Each of the pillars has a lead agency or agencies that is leading development of strategies for their pillar and will guide implementation once the plan is adopted.


In addition, several other important areas of focus for the plan have been identified, including youth and young adults, who represent a large proportion of the overall homeless population; racial equity; and raising the voices of people with lived experience throughout the system.

Roles in the Community Planning Process

To gather community input and draft the plan, a work group has been created including the following members from lead agencies, cities, and providers:

  • Office of Supportive Housing – Jackie MacLean, Hilary Barroga, and Kathryn Kaminski
  • Office of the County Executive – Hilary Armstrong
  • City of San José – Sarah Zarate, Ragan Henninger
  • Destination: Home – Ray Bramson, David Low
  •  City of Morgan Hill – Rebecca Garcia
  • City of Mountain View – Wayne Chen
  • Providers: Bruce Ives (LifeMoves); Erin Stanton (Sacred Heart Community Service); Erin O’Brien (Community Solutions

For questions about the community plan, please reach out to

Community Engagement

The work group is currently in the process of collecting feedback for the plan from stakeholders in the community in a variety of ways, including the following:

Community Survey – October & November 2019

Please complete the Santa Clara County Community Plan to End Homelessness Survey here:

This survey is open to all stakeholders residing in Santa Clara County. The purpose is to hear what YOU think about homelessness in our community. The information you provide is anonymous and will be used to inform our Community Plan to End Homelessness - a five-year roadmap to guide the County, nonprofits, cities, and other community members as they make decisions about funding, programs, and needs.

The survey will take about 5 to 10 minutes to complete. Thank you for taking the time to share your feedback with us! The survey will close at 8pm on November 8, 2019.

The survey is also available in Spanish, Vietnamese, and Madarin:

Subject Matter Expert Convenings – August & September 2019

Small group meetings focused on specific populations – families, single adults, and youth and young adults – representing a cross-section of the community, including service providers, government entities, and people with lived experience.

Key Stakeholder Interviews – September 2019

One-on-one interviews with leaders in health care, education, business, advocacy, and philanthropy.

Stakeholder Focus Groups – September 2019

Small group meetings with city housing managers, neighborhood associations, and supportive housing developers to assist the work group to develop strategies for each pillar.

Consumer Focus Groups & Interviews – September & October 2019

Small groups discussions and one on one interviews with people who are currently and formerly homeless, including youth and young adults and the LGBTQI community.

Community Summits – October 2019

Community-wide meetings open to the public to share draft proposal and obtain feedback.

  • 10/2 South County from 6pm-8pm at Community Solutions
  • 10/3 Central County from 6pm-8pm at Roosevelt Community Center
  • 10/10 North County from 6pm-8pm at Silicon Valley Community Foundation

Safety Net and Criminal Justice Departmental Meetings – October & November 2019

Meetings with County safety net departments and criminal justice departments to identify system gaps and housing outcomes.


Following the community ​engagement process, the work group plans to have a draft plan to share with cities, County departments and other stakeholders by November, with the goal of having the Continuum of Care adopt the plan in January and cities to adopt the plan in early 2020.


Last updated: 11/5/2019 12:26 PM